Ordered from Espayo a few times now and I am always so pleased! The delivery is fast and packaging is beautiful. I had been trying to get a samshield helmet for ages, other suppliers had told me 12 we... See more
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Review summary
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Super fast delivery. We had to email regarding our order as we were worried it might not make it in time. First class customer service who followed through on their promises that our order would arriv... See more
Company replied
Amazing guy who looked after me and fitted my Sam Shield hat, really knowledgeable. Would 100% buy from Espayo Equestrian again. 10/10 and the Pomeranian was too cute as well!!!
Brilliant customer service, nothing too much trouble! Tried multiple styles & brands of helmets all in one stand at Your horse love and ended up buying a stunning Kask helmet! Will return again!
Company details
- #13 of 22 best companies in Equestrian Shop
Written by the company
At Espayo we specialise in sourcing and stocking the best equestrian products in Europe. Many of the brands we carry are exclusive to Espayo Equestrian in the UK.
Contact info
The Coterie, B95 5DZ, Henley In arden, United Kingdom
- 01564 314563
- info@espayoequestrian.com
- espayoequestrian.com
4.7
Excellent
162 reviews
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Replied to 100% of negative reviews
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Reply from espayoequestrian.com
Thank you for taking the time to leave us a review! We really appreciate it!
Team Espayo
So far my experience with Espayo but in…
So far my experience with Espayo but in particular “Lauren” has been amazing, my order is on back order to cannot comment on product but the customer service has been fantastic. Very quick to respond and incredibly professional
25 February 2026
Unprompted review
Reply from espayoequestrian.com
Thank you for taking the time to leave us a review! We really appreciate it!
Team Espayo
Not finished well
It’s a nice helmet and came in the time frame. However for £840, the finish isn’t great. The outer edge of the helmet that goes around your ears and back of your head has a really rough finish and screws are on display. You would have thought for the price there would be at least put a cap or something to cover black screws on display. It’s a real shame as I have a helmet (from a different company) that was £80 and the finish is much better on it. Really disappointed overall.
UPDATE: espayo equestrian have been in touch and asked me to amend my review and will give me a £50 voucher which I have declined. And I quote ‘the areas you’ve highlighted are small’ despite saying my helmet should not arrive with paint missing and white bits already showing through. Also ‘it will not affect the overall effect of the helmet when worn’ so despite their being chips in it, because it still works as a helmet, it’s obviously seems acceptable. And as a retailer they said ‘will not be held responsible for these production tolerances.’Despite myself paying them as the retailer in exchange for a premium product. This isn’t a witch hunt, this is to help other people who don’t have a throw away amount of over £800 for a helmet that doesn’t match the premium price tag. It took me a years to save for this as I suspect with most people. So I would not recommend this retailer they sell the product and take your money but appears the quality (or lack of)the helmet isn’t there problem.
9 February 2026
Reply from espayoequestrian.com
Hi Zoe,
Thank you for your review and for your feedback. We're glad to hear the helmet arrived within the expected timeframe, but we’re sorry to hear that you’re disappointed with the finish.
What you’ve described doesn’t sound typical of the helmets we supply. We only work with premium brands, and the build quality and finishing standards are normally very high, especially at this price point. Because of that, we’d really like to look into this further for you.
If possible, could you please send us a few photos of the areas you’re referring to (particularly the edge around the ears/back of the helmet and the screws you mentioned)? This will help us review the issue properly and determine if there may be a defect or if something isn’t as it should be.
You can send the images to us directly and we’ll be happy to investigate and help resolve this for you.
Best regards,
Customer Support Team
I highly recommend Espayo
I am so impressed with Espayo / their Customer Service is second to none and everyone I have dealt with is very helpful. The selection of products is great considering they are a small company. I would definitely recommend Espayo.
5 February 2026
Unprompted review
Reply from espayoequestrian.com
Thank you for taking the time to leave us a review! We really appreciate it!
Team Espayo
Always a great business to deal with
Always a great business to deal with, quality products and great service
30 January 2026
Reply from espayoequestrian.com
Thank you for taking the time to leave us a review! We really appreciate it!
Team Espayo
Great customer service
Great customer service, helped find a great fit for my next airvest and came very quickly!
21 January 2026
Unprompted review
Outstanding customer service!
Customer service and care was outstanding - cannot fault this company at all. I am a first time buyer to the website and most definitely will be back
5 January 2026
Unprompted review
Arrived promptly and as described!
9 December 2025
Fantastic and super quick!
3 December 2025
Quick delivery and very responsive with…
Quick delivery and very responsive with order clarification.
2 December 2025
Fast delivery and lovely products!
Ordered from Espayo a few times now and I am always so pleased! The delivery is fast and packaging is beautiful. I had been trying to get a samshield helmet for ages, other suppliers had told me 12 weeks wait, but Espayo had the stock I needed for next day delivery. Would definitely recommend.
28 November 2025
Unprompted review
Brilliant customer service
Brilliant customer service, nothing too much trouble! Tried multiple styles & brands of helmets all in one stand at Your horse love and ended up buying a stunning Kask helmet! Will return again!
9 November 2025
Fantastic customer service
Fantastic customer service, at shows and ordering online, so helpful and super quick delivery.
1 October 2025
Great service
30 September 2025
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