Estecapelli Reviews 

233
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their welcoming attitude and dedication, ensuring that every part of the medical procedure is handled smoothly and carefully. People also appreciate the well-organized travel arrangements, clean clinic facilities, and the continuous communication and aftercare provided throughout the entire recovery process. Though some people were dissatisfied with the final outcome, noting disappointing results, issues with donor areas, or sales approaches that did not meet their expectations about the treatment. Others also noted requiring corrective procedures and expressed serious concerns regarding unsuccessful outcomes.

What people talk about most

Service

Customers had positive experiences with service, frequently praising the highly professional team, seamless... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are incredibly supportive,... See more

User experience

Clients share positive opinions on user experience, noting that the whole process went smoothly and that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my hair transplant done at Estecapelli in Turkey and had a great experience. The clinic was clean, the whole staff was professional including Hamza and the procedure went smoothly. What I apprec... See more

Company replied

Rated 5 out of 5 stars

I know everyone says this, but this is honestly an accurate review of my experience. First let me express that I went into this with much anxiety. 10 hour flight to Turkey. Never had any major operati... See more

Rated 5 out of 5 stars

My initial consultation was thorough. I didn't feel pressured at all. The doctor took time to explain the FUE procedure, set realistic expectations, and designed a hairline that suited my face. T... See more

Company replied

Rated 5 out of 5 stars

They are very good , I was shy and unconfident to trust that team but they did an awesome job. Trust me that they are professionals

Company replied


Company details

Information provided by various external sources

Hair Transplant Center in Turkey


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

233 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(233)

30 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5 Star Experience

I’ve recently undergone a hair transplant from Estecapelli, Istanbul, Turkey and have come across the smooth transition of getting into and coming out from a surgical procedure. James will make your journey effortless and efficient with all the medical staff and associates. I’m glad that I chose Estecapelli for my hair transplant.

15 November 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Harsh,

Thank you for sharing your positive experience with us 🌟. We’re delighted to hear that your hair transplant journey in Istanbul was smooth and that James and our team made the process effortless and efficient.

It makes our team very happy to know that you are satisfied with your decision and experience 💫. Your trust and feedback mean a lot to us.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Raja Hassan Akber

Hi,
My name is Raja Hassan Akber and I just had a procedure from este capelli. It was a great experience.All the staff members were great and post important thing was that James as my consultant was with me all the time.transportation was really good and helpful, hotel was very nice and food provided there was also very good.
So I suggest este capelli as the best place to get your hair transplant.

22 November 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Raja,

Thank you for sharing your wonderful experience with us 🌟. We’re delighted to hear that your hair transplant journey went smoothly and that James and our team provided excellent support throughout.

It makes our team very happy to know that transportation, hotel, and overall care met your expectations 💫. Your recommendation means a lot to us.

patientcare@estecapelli.com

Rated 5 out of 5 stars

They will never let you down.

So quick response, any questions come to my mind I just asked and they just answered very helpful. All the stuff was so friendly and helpful. Service, was just an excellent all VIP accommodation and transport. Special Taxi Service 24/7 from airport-hotel-hospital ♻️🔄.

11 November 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Waqas,

Thank you for sharing your amazing experience with us 🌟. We’re delighted to hear that our team provided quick responses and made your entire journey from VIP accommodation to 24/7 transport comfortable and smooth.

It makes our team very happy to know that you felt well-supported and cared for throughout your experience 💫. Your trust and feedback mean a lot to us.

patientcare@estecapelli.com

Rated 5 out of 5 stars

A Fabulous Experience!

I had my procedure done just over two weeks ago on the 2nd November and the whole experience with Estecapelli was fabulous.

I made the decision to have a hair transplant in September and through a friend, Estecapelli was recommended. His results were great and he gave me the confidence to get in touch so that's what I did!

Shortly after my first WhatsApp message I was greeted by James, who from that point on expertly guided me right through the whole process. His support, expertise and kindness helped me lose my fear of getting a hair transplant and transformed the whole thing into an amazing experience.

For weeks before my trip to Istanbul James prepared me for smooth ride and made sure I had everything to make the trip comfortable. Always quick to reply on WhatsApp for any question I had, I never felt alone or afraid.

The attention to detail was immaculate and as soon as I landed at the airport James sent me a welcome message and told me exactly where to meet my driver. The transportation was always 1st class and I felt special and looked after right away. The hotel was also first class and comfortable with everything you needed right there.

The day of the procedure was a big one but I was prepared and when James greeted me at the hospital I felt like we were old friends. Very comforting! Also worth noting that Estecapelli operates in a fully functioning medical hospital and is not some shady back street operation.

All the staff were super friendly and welcoming and walking into Estecapelli felt like you were definitely in the right place!

I new what to expect for the procedure and James was with me the whole time. Right from the consultation until my departure later in the afternoon.

My hair had been thinning in the middle and crown so I was looking for more density, a stronger hairline and a fuller crown. They extracted 5000 grafts in the morning and put them in the desired areas during the afternoon. No pain or worry, I was always in safe expert hands.

The next day I was brought back by my driver to get my first wash and remove the bandages. Again James was there to greet me and help me with expert advice and instructions for my after care recovery.

I stayed a few extra days in the hotel and I was amazed at how quickly I recovered. I never felt alone with James's follow up WhatsApp messages and I wasn't even self conscious of how I looked. The whole experience gave me confidence and I honestly can't believe how easy and smooth it was!

Two weeks later as I write this my hair and head are looking good with no evidence of trauma and I have no doubt that the end results will be fabulous.

If you are thinking of getting your hair back then take it from me that it's 10000% worth investing in this and that Estecapelli are THE best out there. For English speakers like me James is completely fluent and there is never any misunderstandings or lost in translation. The service he and Estecapelli offer is supreme and fabulous!

I will leave another update in one year and let you know the final results.

Thank you James Thank you Estecapelli!

Robin

2 November 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Robin,

Thank you for sharing such a detailed and wonderful experience with us 🌟. We’re thrilled to hear that your hair transplant journey exceeded your expectations from start to finish.

It makes our team very happy to know that you felt well cared for, supported, and confident throughout the process 💫. We look forward to seeing your final results and continuing to support you along the way.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Amazing experience

Amazing experience - customer service from start to finish and beyond is very good. The treatment was well planned using very good hygiene routines along the way. Would recommend to anyone

16 November 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Dejunk,

Thank you for sharing your positive experience with us. We are thrilled to hear that your journey at EsteCapelli was seamless, from the excellent customer service to the well-planned treatment with top hygiene standards.

Your recommendation means a lot to us, and we are delighted that you are satisfied with your experience.

patientcare@estecapelli.com

Rated 5 out of 5 stars

I got my hair Transplat two weeks ago…

I got my hair Transplat two weeks ago and my hair looks so good so far and I’m happy with a result the stuff there was amazing people kind and friendly so I will recommend to anyone who wants to get the hair done thank you especially

26 October 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Eduart,

Thank you for sharing your positive experience with us. We are delighted to hear that your hair transplant at EsteCapelli went smoothly, that you are happy with your results so far, and that our team made you feel well cared for throughout the process.

We truly appreciate your recommendation and kind words.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Impressed with outcome

Impressed with outcome
Thanks to James for all his support in arranging this procedure - everything went through plan - which made process so easier and comfortable.
He helped in translating as well.
From receiving me fro airport to hotel and return back everything was east awesome.
James follows his patients post procedure and keep a tract of results and always supportive
Overall great experience

16 June 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Aman,

Thank you for sharing your experience with us. We are delighted to hear that your procedure at EsteCapelli went smoothly and that James provided such excellent support throughout the entire process. Knowing that you felt comfortable and well cared for truly makes our team proud.

We appreciate your kind words and are grateful for your trust in EsteCapelli. Your satisfaction motivates us to continue delivering the highest level of service and care to all our patients.

patientcare@estecapelli.com

Rated 5 out of 5 stars

The Team

Great support from James, really thank you for walking the entire process hand by hand,

26 July 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi John,

Thank you for sharing your feedback. We’re delighted to hear that James provided such thorough support throughout your entire journey. Our team strives to ensure every step of the process is clear and comfortable for our patients.

Your kind words mean a lot to us and motivate our team to continue offering the best care and guidance.

patientcare@estecapelli.com

Rated 5 out of 5 stars

It was such an amazing journey with…

It was such an amazing journey with este capelli.. the staffs were amazing especially james who always make sure that everything is doing fine.. the accomodation was posh with very nice view .. im very greatful! Thanks for fullfilling my dream to have a better hair..

27 August 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Mun,

Thank you for sharing your wonderful experience with us 🌟. We’re thrilled to hear that you felt well cared for by our team and that James made your journey smooth and comfortable.

It’s great to know you enjoyed the accommodation and are happy with your results 💫. We appreciate your trust and recommendation.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Wonderful job on afro hair

Wonderful job on afro hair

Hi guys I wanted to give a full review on Este Capelli and the full scope on my hair transplant. It has now been 10 months ago and I can tell you I am so happy I chose this establishment over the others.

When I first started looking for the best place to do my hair transplant I started to read all the reviews accompanied by videos placed on YouTube. I noticed right away that most reviews are based purely out of excitement of the actual operation but not the entire journey including mostly the after care. I was looking for reviews that tell me more about "what happens after the operation" and ofcourse I was also looking for clinic's that had experience with Afro hair.

After some calls and genuine feed back from former patients I could definitely narrow down my options. Once I spoke with James from Este capelli I was pleasantly surprised with the information given. He truly gave an honest opinion based on the photo's I sent, honest estimate (more true to the transplant I wanted (which means a realistic estimate of graffs). His English was impecable so I completely understood what was going to happen in the procedure.

Entering Turkey went smooth. Hotel was perfect for a few days of staying and the pick up & drop off was arranged to perfection. For anything wrong James was there for me in a timely matter. The operation itself went well. The needles are annoying and it did hurt the doner area here and there but not at all what I thought it would be. Other then that I will say laying still and twisting my head on the operation bed was extremely uncomfortable after the 6th hour of operating. But overall the technicians were amazing and I could tell the end result would be very nice.

It's mostly just a waiting game after the procedure. Only after the fourth month I could see some results showing up. The pace of growth seems very slow but I was surprised how the build up went.
Now after 10th month I am so happy I did it. James contacted me almost every month to follow up on my results. I am super satisfied that my doner area looks untouched and my hair keeps growing.

So needless to say that I highly recommend Este Capelli. I am sure if anyone would like to reach out to me with any questions you can ask the wonderful staff to get my email address or instagram.

15 August 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Clarence,

Thank you for sharing your detailed experience with us 🌟. We are delighted to hear that you are happy with your hair transplant results and that James and our team were able to support you throughout the entire journey, from pre-procedure guidance to aftercare.

It’s wonderful to know that the procedure went smoothly, your donor area is well-preserved, and your hair continues to grow as expected 💫. We truly appreciate your trust and recommendation.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Really professional service and would…

Really professional service and would have no hesitation to recommend them to anyone the results speak for themselves it was more than I expected so easy and painless experience

28 July 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Ronan,

Thank you for sharing your positive experience with us. We’re delighted to hear that you found the service professional and that the results exceeded your expectations. Your kind words mean a lot to our team.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Excellent company

Excellent company
5 starts
Done my hair transplant and tooth whitening and crown

19 July 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Elvis,

Thank you for sharing your positive experience with us. We’re delighted to hear that you were satisfied with your hair transplant, tooth whitening, and crown treatment. Your trust and feedback mean a lot to our team.

patientcare@estecapelli.com

Rated 5 out of 5 stars

I had a great experience and have a good looking head of hair.

I had a great experience. I was very cautious and spent months checking places, reading reviews and did all my homework.

You can easily read about how well you are treated and it's true. Nice hotels, decent food, incredibly nice people and a very professional operation.

The thing is that all that is great but the transplant you will only know about 6 to 8 months after all this nice stuff.

I was so concerned about having a very straight hairline that looked fake. In general i was worried i would spend the money and look like a fool for the rest of my life.

Well i don't. It looks totally natural and grew into a think and natural look. James who looked after us (I went with a friend) was truly amazing, he follows up afterwards too to see how it is all working out.

I now have a really great head of good looking hair and it is kind of unbelievable. I'm happy with it every day and very thankful i went with these guys.

It isn't easy, its a kind of gruelling experience and then for months it's really a journey until you get your result. In the end it is so worth it. I am white and my buddy is black, we are both really happy and sporting some good hair. In the end, just do it, you will be so happy later.

We checked lots of places but Estecapelli is the place to go.

13 July 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Sean,

Thank you for sharing your detailed experience with us. We’re thrilled to hear that your hair transplant journey at Estecapelli exceeded your expectations.

It’s wonderful that James and our team made you and your friend feel well cared for throughout the process. Your natural results and satisfaction mean a lot to us. 🌟

patientcare@estecapelli.com

Rated 5 out of 5 stars

Well best place to have hair…

Well best place to have hair transplant. Very good staff . One is been treated like a family. All we see there is smiling face .. thanks to james and his team who made this journey easy ..cherrss🍾🍾

13 July 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Mandeep,

Thank you for sharing your positive experience with us. We’re delighted to hear that you felt like part of the family and enjoyed your hair transplant journey at Estecapelli.

It’s wonderful that James and our team made everything easy and comfortable for you. Your satisfaction and smile mean a lot to us.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Hi my name is Mohammad I had a hair…

Hi my name is Mohammad I had a hair transplant 12 days ago and now I am very happy with the result. I am looking forward to See the full result..
Plus staff was very friendly specially mr James
I just want to say thank you guys
U all doing great job 🙏

27 June 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Armin,

Thank you for sharing your wonderful feedback. We’re thrilled to hear that you’re happy with your hair transplant results so far and that James and our team made your experience comfortable and enjoyable.

We look forward to seeing your full results in the coming months. Your kind words mean a lot to us!

patientcare@estecapelli.com

Rated 5 out of 5 stars

It’s been 6 months since my hair…

It’s been 6 months since my hair transplant, I couldn’t be happier with the results! I have amazing density and it’s not even at it’s peak yet. I have been in contact with James on a regular basis as he still checks my progress and from the beginning he was been extremely helpful in terms of answering any questions and offering support. Overall the entire team is really accommodating and If you are looking for a professional clinic, I couldn’t recommend Este Capelli enough!

24 June 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi,

Thank you for sharing your fantastic 6-month update with us 🌟. We’re thrilled to hear that you’re happy with your hair density and that James and our team have continued to support you throughout your journey.

It makes our team very happy to know that you felt well cared for and confident during every stage of your hair transplant 💫. Your trust and recommendation mean a lot to us.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Best in Istanbul !

Finally decided to go for a hair transplant and I wish I done it sooner with Estecapelli ! Very professional and friendly always had a translator/Medical Consultant with me called James who has been extremely helpful from start to finish and can message him any time if I have any questions. I couldn’t recommend them enough, the results are better than I even expected them to be.. if your thinking of a hair transplant this is your place I couldn’t be happier!! ⭐️⭐️⭐️⭐️⭐️

24 June 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Adao,

Thank you for sharing your wonderful feedback with us. We are thrilled to hear that your hair transplant experience with Este Capelli was professional, friendly, and exceeded your expectations. It’s great to know that you felt fully supported throughout the process and that your results have made you happy.

Your kind words and recommendation mean a lot to our team, and we are delighted that we could make your hair transplant journey a positive and satisfying experience.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Amazing!

Can’t thank the guys at esteCapelli enough, absolutely amazing and professional team. I had results after 3 months! Currently on month 4 and I already have a new thick natural looking hairline 😁

If anyone is thinking about taking the step contact the team and i guarantee you will be happy with the communication and service you receive, big thank you to James my contact.

Dale, Coventry UK

23 June 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Dale,

Thank you for sharing your positive experience with us. We are delighted to hear that you are so pleased with your hair transplant journey. Our team is always here to ensure you feel comfortable and supported throughout the entire process.

James’ guidance and assistance reflect our team’s professionalism and dedication. We are thrilled that you are happy with your results and appreciate your recommendation of Este Capelli.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Highly recommend 5 stats

From start to finish I have been in the best hands possible.

James who is my point of contact and now a good friend sorted out everything, so we had nothing to worry about, he was an absolute ⭐️

From hotels to transfers everything was arranged, and was an absolute first class service.

The staff at the hospital were also fantastic, worked with me to achieve what i was happy with, they were very friendly we had a laugh along the way but were all so very professional and treated me with the utmost dignity and respect

Im sure there are other clinics in Turkey, but i’m glad I chose this one, and would do so again if need be.

Highly recommend 5 stats

29 April 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Khan,

Thank you very much for sharing your experience. We are delighted to hear that your entire journey went smoothly, from the transfers and hotel to the hospital care. We are especially pleased that James and our team could make you feel comfortable and supported throughout the process. Your kind words about our staff’s professionalism and friendliness mean a lot to us.

patientcare@estecapelli.com

Rated 5 out of 5 stars

I met a team of professionals here in…

I met a team of professionals here in Istanbul.I want to thank them for this unforgettable experience and i also recommend it to everyone with confidence.If you are thinking of making a change of look, EsteCapelli is the perfect solution.

30 March 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hello Michael,

Thank you for sharing your experience with us. We are thrilled to hear that you met a professional team in Istanbul and enjoyed an unforgettable experience. It is wonderful to know that EsteCapelli could help you feel confident in your decision to make a change.

We truly appreciate your recommendation and look forward to supporting you on any future journeys. Your trust and satisfaction mean a lot to our team.

patientcare@estecapelli.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look