Estecapelli Reviews 

233
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their welcoming attitude and dedication, ensuring that every part of the medical procedure is handled smoothly and carefully. People also appreciate the well-organized travel arrangements, clean clinic facilities, and the continuous communication and aftercare provided throughout the entire recovery process. Though some people were dissatisfied with the final outcome, noting disappointing results, issues with donor areas, or sales approaches that did not meet their expectations about the treatment. Others also noted requiring corrective procedures and expressed serious concerns regarding unsuccessful outcomes.

What people talk about most

Service

Customers had positive experiences with service, frequently praising the highly professional team, seamless... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are incredibly supportive,... See more

User experience

Clients share positive opinions on user experience, noting that the whole process went smoothly and that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my hair transplant done at Estecapelli in Turkey and had a great experience. The clinic was clean, the whole staff was professional including Hamza and the procedure went smoothly. What I apprec... See more

Company replied

Rated 5 out of 5 stars

I know everyone says this, but this is honestly an accurate review of my experience. First let me express that I went into this with much anxiety. 10 hour flight to Turkey. Never had any major operati... See more

Rated 5 out of 5 stars

My initial consultation was thorough. I didn't feel pressured at all. The doctor took time to explain the FUE procedure, set realistic expectations, and designed a hairline that suited my face. T... See more

Company replied

Rated 5 out of 5 stars

They are very good , I was shy and unconfident to trust that team but they did an awesome job. Trust me that they are professionals

Company replied


Company details

Information provided by various external sources

Hair Transplant Center in Turkey


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

233 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(233)

30 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I'm almost at my five month mark and I…

I'm almost at my five month mark and I never imagined I would have this much hair back! It's like a dream come true.
James was amazing. He was there every step of the way, and made me feel comfortable and answered all my questions at all hours of the night! Thank you so much for the wonderful accommodations and making me feel so at ease. I am loving my results. 🙏 thank you Esti Capelli.

28 April 2023
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi John,

Thank you for sharing your positive experience with us. We are delighted to hear that you are so pleased with your hair transplant journey. Our team is always here to make you feel comfortable and supported every step of the way.

James’ support and guidance throughout the process reflect our commitment to providing exceptional care. We are thrilled that you are happy with your results and appreciate your recommendation of Este Capelli.

patientcare@estecapelli.com

Rated 5 out of 5 stars

service and treatment was really nice

The service and treatment was really good. I am writing a review after the treatment of 8 months. The growth of hair are really good. I would highly recommend to go to Estecapelli for hair transplantation.

28 December 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Muhammad,

Thank you for sharing your positive experience with us. We’re delighted to hear that your treatment and service met your expectations and that your hair growth after 8 months is going well.

Your recommendation means a lot to the entire Este Capelli team, and we are very happy to have contributed to your satisfaction.

patientcare@estecapelli.com

Rated 5 out of 5 stars

I was skeptical at 1st knowing they…

I was skeptical at 1st knowing they only took cash payments but was recommended by a friend!!
What made my experience great was how we was treated from start to finish plus the aftercare procedures and constant check ups from James reassuring me that everything is going to be fine!!
I'm not a worrier but I did worry it wasn't going to come back through but I'm over the moon happy with the work these guys have done!!
I've had 2 transplants from these guys front and back and both times have been a success and i am so happy and great full I chose esti capeli to carry out the works
Regards
Lloyd otte

26 February 2023
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Iloyd,

Thank you for sharing your experience with us. We are delighted to hear that despite your initial concerns, your journey with Este Capelli—from start to finish, including aftercare—was reassuring and successful. It’s wonderful to know that both your hair transplants exceeded your expectations and left you very satisfied.

Your kind words mean a lot to the entire Este Capelli team, and we are grateful for your trust and recommendation.

patientcare@estecapelli.com

Rated 5 out of 5 stars

I had the pleasure of undergoing a hair transplant …


I had the pleasure of undergoing a hair transplant procedure at Estecapelli last January, and I couldn't be happier with the results. From the moment I made contact with them, my experience was exceptional.

James, my dedicated account manager, truly went above and beyond in ensuring a smooth journey from my initial inquiry to my departure after the procedure. His professionalism and attention to detail made me feel confident and comfortable throughout the entire process.

As for the results of the hair transplant, they have exceeded my expectations. The team at Estecapelli showcased their expertise, delivering natural and impressive results. I now have a fuller head of hair and renewed confidence.

I can wholeheartedly recommend Estecapelli to anyone considering a hair transplant. Their outstanding service and remarkable outcomes make them a top choice in this field. Thank you, Estecapelli, and especially James, for this life-changing experience!

17 January 2023
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi,

Thank you for sharing your experience with us. We are thrilled to hear that your hair transplant journey with Este Capelli was smooth and reassuring from the very first contact to the completion of your procedure. It’s wonderful to know that our team, and especially James, could make you feel confident and comfortable throughout the process.

We are delighted that your results have exceeded your expectations and that you now enjoy a fuller head of hair and renewed confidence. Your recommendation means a lot to us, and we are grateful for your trust in Este Capelli.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Today it's been 4 months since I made…

Today it's been 4 months since I made hair transplant at EsteCapelli clinic. Before surgery I had big bends and very high forehead. Now I am very happy with result. I have nice hairline and high density - I look 10 years younger. I would like to thank James who was with me from begining and all EsteCapelli team. It was great experience.

29 March 2023
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Marek,

Thank you for sharing your experience with us. We are delighted to hear that your hair transplant journey at EsteCapelli has given you a natural hairline, high density, and a rejuvenated look. It’s wonderful that James and the entire team could support you from the very beginning, ensuring a smooth and reassuring process.

We truly appreciate your trust and recommendation, and we are thrilled that you are happy with your results.

patientcare@estecapelli.com

Rated 5 out of 5 stars

I had a amazing experience with…

I had a amazing experience with estecappelli. The team member I dealt with was sky very professional and easy to talk too. Previous to my prodecure I spoke to sky on the phone regularly. Sky explained what was the best procedure for me and reassured me and gave me all the information I needed. Once everything was booked. When I arrived sky to care of me and looked after me pre procedure and post procedure. I'm really happy with the results it's still in the early stages but growing wonderfully I highly recommend estecappelli. Sky also arranged for me to get my teeth done which was amazing. The results you will get from estecappelli you will not be disappointed. Just want to thank sky for the amazing work time and patience. If you need work done this is the place. Many thanks to all the team.

20 October 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Antonio,

Thank you for sharing your wonderful experience with us. We are delighted to hear that our team provided professional and attentive care throughout your journey, from the initial consultation to post-procedure support. It’s great to know that you feel reassured and well-informed, and that your results are progressing wonderfully.

We are also pleased that you enjoyed the additional support and services arranged during your visit. Your recommendation means a lot to our team, and we are grateful for your kind words about the care and dedication you received.

patientcare@estecapelli.com

Rated 5 out of 5 stars

My experience with esteCapelli

It all started when I noticed that in the pictures, my forehead was higher than I knew, and those around me were making little jokes about how I was going to go bald, so I started looking for solutions, and on Facebook I found Estecapelli's page, where I completed a few rows, and a few days later Sky, a lovely lady, contacted me and asked me for some pictures to see the state of my hair. From there everything went so easily and simply that I decided to do the hair implant. We set a date together, Sky booked me a hotel (included in the package price), I bought the plane tickets and on November 14, 2022 I landed in Istanbul from where Estecapelli took care of absolutely everything, the car from the airport to the hotel and at the clinic. I spent the first day in the hotel and the next morning the driver from Estecapelli, very politely, took me for the implant procedure.Sky waited for me at the clinic and introduced me to the team, young and cheerful people who gave me even more courage. After they cut my hair, it was a bit strange because I've never been bald, which didn't look as bad as I expected😄 the doctor together with Sky drew the line up to where the hair would be implanted, depending on facial muscles, and after that another doctor gave me anesthesia in the back of my head where the hairs were to be extracted. It was a little painful but not as strong as I expected, after a few minutes I didn't feel anything and the extraction procedure began. After the extraction, the anesthesia was done in the front part for the implant, where small notches were made in depending on the direction of my natural hair, and then the extracted one implanted. The whole procedure took about 7 hours. Thank you Dr. Mehmed and the whole team, everything was worth it! Sky offered me a special Estecapelli shampoo, an inflatable pillow, some pills, some for blood circulation, others for pain (which I didn't need to use). The day after the procedure, Sky came and took me from hotel to the clinic to clean the scalp and after that I went straight to the airport. For a week I slept only on my back and with an inflatable pillow around my neck so that I wouldn't roll over in my sleep and touch the implanted grafts, I took the pills exactly as Sky told me and I washed my scalp without touching it, with foamed shampoo and using a bottle, so as not to use the shower with pressure water. After the crusts started to disappear I could see the little implanted hair which was very exciting. But at about 3 weeks, that hair started to fall out and my head looks pretty ugly. That lasted about 3 months, but after that it started to grow quite quickly, and at 4 months there was already a major change. It's been 5 months now, I've been in touch with Sky all the time, and I'm very grateful for that, I'm VERY happy with the result already, I can't wait for some more time to pass. Whoever wants to do it, don't wait any longer because you won't regret the few months of waiting after the transplant. I feel more confident, my appearance has changed a lot, I didn't even expect it to be so good. Thank you Sky and the entire Estecapelli team, you are wonderful!

14 November 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hello Neagu,

Thank you for sharing your detailed and inspiring journey with us 🌟. We are thrilled to hear that your hair transplant experience with Estecapelli, from the first contact to the follow-ups, went so smoothly and made you feel supported and confident throughout the process. It’s wonderful to know that the care provided by our team, including Sky and Dr. Mehmed, helped you feel comfortable and well guided every step of the way.

Your progress and satisfaction mean a lot to us. We are so happy to hear that your confidence has increased and that you are already seeing fantastic results. Your kind words encourage our team to continue providing exceptional care and support to every patient.

patientcare@estecapelli.com

Rated 5 out of 5 stars

I had an amazing experience with…

I had an amazing experience with Estecapelii who helped me with my hair transplant journey , It was my first time going to Turkey and I really felt like I was taken care of with the team especially Sky who is one of the lovely amazing team member helped me through this journey. Sky explained to me everything that was going to happen and how the procedure will work and this made me very comfortable. 4months later my hair looks incredible when I was balding really gave me back my confidence.

20 December 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hello Ahmed,

Thank you for sharing your wonderful experience with us 🌟. We are delighted to hear that your hair transplant journey with Estecapelli went so smoothly and that Sky and the entire team made you feel well cared for and informed throughout the process. It’s fantastic to know that the explanations and guidance provided helped you feel comfortable and confident from start to finish.

We are thrilled to hear that after four months your hair looks incredible and that your confidence has been restored. Your satisfaction is our top priority, and your kind words motivate our team to continue providing exceptional care to every patient.

patientcare@estecapelli.com

Rated 5 out of 5 stars

I had a great experience

I had a great experience, first time going to Turkey and I really felt like I was taken care of. Now 6 months later my hair looks incredible when I was balding really gave me back my confidence.

16 October 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hello Keenan,

Thank you for sharing your positive experience with us 🌟. We are delighted to hear that your first trip to Turkey and your hair transplant journey with Estecapelli went smoothly, and that you felt well cared for throughout the process.

It’s fantastic to know that six months later your hair looks incredible and that your confidence has been restored. Your satisfaction is our greatest reward, and we appreciate your kind words.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Amazing customer service from the first…

Amazing customer service from the first interaction, the team were so great. Unlike most business that try to cram as many clients in at once and don’t care about the comfort or care of the customer, Estecapelli make a real effort to walk the journey with you and make sure you’re as comfortable as possible, they plan your hair shape way before any final decisions are made to make sure you are happy to move forward with the surgery, this is by far the best clinic to go to the atmosphere is relaxed but professional at all times to ease clients into the surgery, results have been amazing for me and my confidence has grown so much over the last 4 months and will continue for the next few, James if you’re reading this thank you and your team for making the journey so pleasant and personal I can’t thank you enough x

3 December 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi,

Thank you for sharing your wonderful experience with us 🌟. We are thrilled to hear that from your first interaction, our team made you feel supported and comfortable throughout your hair transplant journey.

It’s fantastic to know that your confidence has grown over the past four months and that the results have met your expectations. Your satisfaction is very important to us, and we truly appreciate your kind words.

patientcare@estecapelli.com

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️It’s a 10 star review in my…


⭐️⭐️⭐️⭐️⭐️It’s a 10 star review in my eyes ⭐️⭐️⭐️⭐️⭐️

James and the specialists team were amazing from start to finish

I was toying with getting my hair done for years and my receding hairline was getting worse and worse

I messaged this company and with immediate response they replied

I didn’t have a clue how to get the ball rolling and what was the best way to go about booking and even if I was a good candidate etc..

James asked me a few questions then said would I mind if we had a telephone call so we could chat about all the key points

After putting the phone down I was left feeling less anxious and nervous and now more excited to final think I’m going to get my hair back lol

So now I started planning my trip, flights were not included in the package but that is understandable

I booked flights with one stop it worked out a lot cheaper

I arrived in Istanbul on the Thursday 23rd of march 2023 and walked to the pick up point which they sent me a video on where to go (really helpful)

All the while James is keeping me updated via watsapp on what the next step would be.

I was picked up by a driver who took me to the hotel and I checked in I was glad to get some sleep as I had been travelling for most of the day

Day of the hair transplant

I arrived at 8:30 and started my consultation straight away

They were very precise on it looking perfect so this took about 20/30 mins but then I was bit nervous and wiped my head and rubbed the line off 🙈🙈 so they had to do it again (don’t rub your head lol)

The procedure took about 7 hours start to finish and I didn’t feel a thing (only part that hurt was the injections for the local anaesthetic

The team were great through the whole procedure they made me feel safe and at ease by telling me there favourite jokes and listening to good music I was realaxed, (I really hope jone Marrys Emma Watson one day 😂😂)

After surgery I’m took back to the hotel to rest up the first night trying to sleep is abit uncomfortable but i just had in my head it’s gonna be worth it

The next day

Went back to have my first wash and they said everything is looking good

I’ve been back a week now and progress is going really well still abit scabby on my hair line but really looking forward to the up and coming months to see the difference

I would recommend this company hands down and would like to thank James and the team for everything they have done 🙌🏼🙌🏼

Craig

23 March 2023
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Craig,

Thank you so much for sharing your amazing 10-star review 🌟. We’re thrilled to hear that from the first consultation to the post-procedure follow-ups, our team made you feel comfortable, informed, and well cared for throughout your hair transplant journey.

It’s wonderful to know that your recovery is going smoothly and that you’re excited about the upcoming months and your results. Your kind words about James and the team mean a lot to us, and we truly appreciate your recommendation 🙏.

patientcare@estecapelli.com

Rated 5 out of 5 stars

james from estecapelli was fantastic…

james from estecapelli was fantastic from the beginning. plenty of information and consistent contact. the team that performed the procedure were also great and friendly. would definitely recommend.

20 March 2023
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Akram,

Thank you for sharing your positive experience with us 🌟. We’re delighted to hear that James and the entire team provided you with detailed information, consistent support, and a friendly environment throughout your hair transplant journey.

It’s wonderful to know that you felt well cared for and that your procedure went smoothly. Your recommendation means a lot to us 🙏.

patientcare@estecapelli.com

Rated 5 out of 5 stars

5 star service take care of you when…

5 star service take care of you when you arrive and the whole time your there from start to finish. everyone is super friendly espeically James, Who has been amazing with communication and making sure we are happy, takes in your questions and gives the best advice. 10/10 Would definitely recommend.

22 March 2023
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Osman,

Thank you for your fantastic review 🌟. We are thrilled to hear that our team, especially James, provided excellent care from your arrival to the completion of your hair transplant journey. Your kind words about our friendly staff and helpful guidance truly mean a lot to us.

We’re delighted that you felt supported and well-informed throughout the process. Your recommendation is greatly appreciated 🙏.

patientcare@estecapelli.com

Rated 5 out of 5 stars

I have a very good experience with…

I have a very good experience with EsteCapelli and Team and doctor every one is so good through out my consultant Amir from Pakistan was with me really appreciate and highly recommend looking forward 🇵🇰❤️🇹🇷

7 March 2023
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Mansoor,

Thank you for sharing your positive experience 🌟. We are delighted to hear that you felt well cared for throughout your hair transplant journey and that our team, including the doctor and consultant, provided excellent support. Your kind words and recommendation mean a lot to us 🙏.

We look forward to seeing your continued results and are always here to support you.

patientcare@estecapelli.com

Rated 5 out of 5 stars

My experience at Este Capelli was on…

My experience at Este Capelli was one of the best experiences the staff where very polite and welcoming they looked after me very well. I couldn’t thank them enough if you are still hesitant on making a decision i can tell you for free your gonna love the experience and you should go for it you won’t regret it.

6 March 2023
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hello Salah,

Thank you for sharing your wonderful experience 🌟. We are thrilled to hear that our team made you feel welcomed and well cared for throughout your journey. Your trust and recommendation mean a lot to us 🙏.

We are delighted that you felt comfortable and supported every step of the way. We hope your results continue to make you happy, and we are always here to assist you 💫.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Thanks to SKY and the estecapelli team.

BEST EXPERIENCE I'VE EVER HAD!!! I couldn't have done it without you SKY.
A very-skilful team, Delightful Ambience and very friendly staff with excellent service! Highly recommend this place. 👌

15 February 2023
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Muhammad,

Thank you for sharing your amazing experience with us 🌟. We are thrilled to hear that you felt well cared for throughout your hair transplant journey and that our team, especially Sky, made such a positive impact. Your kind words about our staff, ambience, and service mean a lot to us.

We truly appreciate your recommendation and are so happy that your experience at Estecapelli was the best one you've ever had ✨. Your trust and feedback inspire us to continue providing exceptional care.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Massive gratitude to James and the team…

Massive gratitude to James and the team at Este Capelli. A thoroughly professional and supportive process from start to finish. Reassuring and informative about the steps involved, what to expect and when. Highly recommended.

9 January 2023
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Michael,

Thank you for sharing your wonderful experience with us 🌟. We’re thrilled to hear that every aspect of your rhinoplasty journey, from transportation and hotel to the clinic and translator Onur, was taken care of seamlessly.

It makes our team very happy to know that you are loving your results so far 💫. Your trust and feedback mean a lot to us.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Excellent experience overall!

Excellent experience overall!! I have just completed my third month and hair have started to grow already. Transplant procedure went smooth with no issues at all. From the time I booked my surgery till today I am in touch with their medical representative (Sky) and she is always available to answer any of my questions related to my hair growth/after care.

8 October 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Ajlan,

Thank you for sharing your positive experience with us 🌟. We’re delighted to hear that your hair transplant went smoothly and that your hair is already starting to grow.

It makes our team very happy to know that Sky has been supportive and available for your questions throughout your journey 💫. Your trust and feedback mean a lot to us.

patientcare@estecapelli.com

Rated 5 out of 5 stars

I had a great experience with este…

I had a great experience with este capelli, all the staff were very friendly and helpful and during the procedure always asking if I was in pain, really looked after from the airport to the hotel to the clinic, James was great and there every step of the way and answered any questions I had, if you are thinking about getting a transplant just do it, it will be the best decision you ever make

Dean

5 December 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Dean,

Thank you for sharing your wonderful experience with us 🌟. We’re thrilled to hear that you felt well cared for from the airport to the clinic and that James and our team supported you every step of the way.

It makes our team very happy to know that you had a comfortable procedure and that you would recommend us 💫. Your trust and feedback mean a lot to us.

patientcare@estecapelli.com

Rated 5 out of 5 stars

BEYOND HAPPY!

Where do I start.. this experience has been everything and beyond. I got recommended to EsteCapelli by a friend who got his hair transplant done with them and who was greatly satisfied. So the decision was easy being made that I want to take this step with them as well, and I can tell you - I couldn’t have decide it any better. Everything, starting from the first contact in planning my beard transplant, the great communication throughout the entire process, the amazing and highly competent team until the days after my transplant including my first wash has been excellent.
I couldn’t have expected any more! Everyone made me feel comfortable throughout my transplant day and they would make sure the entire time that I feel no pain! I could tell they wanted me to feel as best as I possibly can on my day. They were incredible in communicating, hosting and executing. Even several days after, my contact person, would text me and checking after my well-being and the process of healing. I thank EsteCapelli from the bottom of my heart to make this ever life dream of mine become reality. I cannot wait to see the final results in a few months.
If you are interested in getting your head or beard done, I warmly recommend EsteCapelli to you!

28 November 2022
Unprompted review
Estecapelli logo

Reply from Estecapelli

Hi Robin,

Thank you for sharing such an incredible experience with us 🌟. We’re thrilled to hear that your beard transplant journey exceeded your expectations from the first contact to the days after your procedure.

It makes our team very happy to know that you felt comfortable, cared for, and well-supported throughout the entire process 💫. We are honored to be part of making your lifelong dream a reality and look forward to seeing your final results in the coming months.

patientcare@estecapelli.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look