Estecapelli Reviews 

233
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their welcoming attitude and dedication, ensuring that every part of the medical procedure is handled smoothly and carefully. People also appreciate the well-organized travel arrangements, clean clinic facilities, and the continuous communication and aftercare provided throughout the entire recovery process. Though some people were dissatisfied with the final outcome, noting disappointing results, issues with donor areas, or sales approaches that did not meet their expectations about the treatment. Others also noted requiring corrective procedures and expressed serious concerns regarding unsuccessful outcomes.

What people talk about most

Service

Customers had positive experiences with service, frequently praising the highly professional team, seamless... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are incredibly supportive,... See more

User experience

Clients share positive opinions on user experience, noting that the whole process went smoothly and that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had my hair transplant done at Estecapelli in Turkey and had a great experience. The clinic was clean, the whole staff was professional including Hamza and the procedure went smoothly. What I apprec... See more

Company replied

Rated 5 out of 5 stars

I know everyone says this, but this is honestly an accurate review of my experience. First let me express that I went into this with much anxiety. 10 hour flight to Turkey. Never had any major operati... See more

Rated 5 out of 5 stars

My initial consultation was thorough. I didn't feel pressured at all. The doctor took time to explain the FUE procedure, set realistic expectations, and designed a hairline that suited my face. T... See more

Company replied

Rated 5 out of 5 stars

They are very good , I was shy and unconfident to trust that team but they did an awesome job. Trust me that they are professionals

Company replied


Company details

Information provided by various external sources

Hair Transplant Center in Turkey


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

233 reviews

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4.6

All reviews

(233)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Sky EsteCapelli hair transplantation

I really appreciate Miss sky from esteCapelli from the initial consultation to the procedure with his team, EsteCapelli have been first class and state of art facilities. I've just had my first week review and couldn't be more pleased with the results to date. The pre and post procedure care received has been excellent and I wouldn't hesitate in recommending Sky EsteCapelli Hair Transplant Clinic in Istanbul to others.

25 October 2021
Unprompted review
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Reply from Estecapelli

Hi Shani,

Thank you for sharing your wonderful experience with us. We are delighted to hear that from the initial consultation to the procedure, you felt well cared for and supported throughout your journey. It’s great to know that our team and facilities met your expectations and that you are pleased with your results so far.

Your kind words about our pre- and post-procedure care are greatly appreciated. We are thrilled to have been part of your hair transplant journey and your recommendation means a lot to us.

patientcare@estecapelli.com

Rated 5 out of 5 stars

5star for each one in EsteCapelli

I’m So Glad to meet and been treated with the whole team EsteCapelli the whole experience from start to finish was very professional, fantastic and friendly.
There was someone on hand 24/7 to talk to and answer any questions I may have had.
That’s the 2nd time I’ve been with the clinica and sure I recommend 💯
Thank you All
Rui Andrade

18 October 2021
Unprompted review
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Reply from Estecapelli

Hi Cobra,

Thank you very much for sharing your wonderful experience with us 🌟. We are delighted to hear that your journey with Este Capelli — from start to finish — was professional, friendly and fully supported 24/7. It makes us very happy to know that you trusted our team not just once, but twice, and that you would recommend us with confidence 💯.

Your satisfaction means a lot to our entire team. Thank you for choosing us again and for your kind words.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Great customer support from beginning…

Great customer support from beginning to end of the process. The team are really informed and go the extra mile at every stage. easy and painless process. The service is smooth and straightforward. My advisor was helpful. He was very helpful and answered all my questions concerning my procedure. I found the best coverage for me at a good price. I would highly recommend to use Estecapelli for hair Transplant procedure.
Noor Muhammad

14 October 2021
Unprompted review
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Reply from Estecapelli

Hi Noor,

Thank you so much for sharing your positive experience with us 🌟. We’re delighted to hear that our team supported you from beginning to end, providing clear information and going the extra mile at every stage. It makes us very happy that your advisor helped you throughout the process and answered all your questions. Your kind recommendation truly means a lot to us 💫.

Thank you for trusting EsteCapelli. We are always here for you.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Fantastic experience!

The whole experience from start to finish was very professional and I was looked after every step of the way. The entire team were fantastic,friendly and have done an amazing job. There was someone on hand 24/7 to talk to and answer any questions I may have had. Thank you very much!

13 October 2021
Unprompted review
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Reply from Estecapelli

Hi Chris,

Thank you sincerely for sharing your wonderful experience with us 🌟. We’re delighted to hear that you felt supported at every stage and that our team provided a professional, friendly and comforting environment throughout your journey. Knowing that you always had someone available 24/7 to answer your questions makes us truly happy 💫.

We appreciate your trust and are grateful for your kind words. Thank you very much!

patientcare@estecapelli.com

Rated 5 out of 5 stars

I had my nose surgery 2 weeks ago and i…

I had my nose surgery 2 weeks ago and i really like how it turned out. This wasn't my first nose surgery. I had the first one somewhere else. I didnt like it so I wanted to do it again. At first i was really nervous and i actually wasn't sure will it be good result but all my concerns are disappeared. My consultant Sky was really helpful and she answered all of my questions and she took care of me in every step of the process. Everything was very clear. They made sure that I felt comfortable during my whole trip. The follow up was very effective. The doctor designed very natural look and i really love it. I didn't feel any pain or any swellings. The shape of my nose is designed how i wanted. The best decision I've ever made. Thanks to my doctor and my consultant. I highly recommend EsteCapelli

30 September 2021
Unprompted review
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Reply from Estecapelli

Bonjour A Cevallos,

Merci beaucoup d’avoir partagé votre expérience positive avec nous. Nous sommes ravis que votre chirurgie du nez se soit déroulée parfaitement et que vous soyez satisfait du résultat final. Nous sommes heureux que Sky, votre consultante, ait pu répondre à toutes vos questions et vous accompagner tout au long du processus, en veillant à ce que vous vous sentiez à l’aise et bien pris en charge. Votre confiance et votre satisfaction sont notre plus grande récompense.

patientcare@estecapelli.com

Rated 5 out of 5 stars

I booked with Amir from pakistan 🇵🇰

I am Very to happy to come To estecapelli hospital i am very honoured to come to estecapelli i am looking forward for my good results
Thanks to Estecapelli I will recommend to All and this hospital

30 September 2021
Unprompted review
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Reply from Estecapelli

Hello Pablo,

Thank you very much for sharing your positive experience with us 🌟. We are delighted that you chose EsteCapelli Hospital and felt well taken care of. It is wonderful to hear that your experience with Amir from Pakistan 🇵🇰 was helpful and made you feel comfortable throughout your visit.

We are pleased that you are looking forward to your results and truly appreciate your recommendation to others. Your trust and kind words mean a lot to our team 💫.

patientcare@estecapelli.com

Rated 5 out of 5 stars

5 Stars for Este Capelli & Team

I booked the appointment with Sky and the communication was extremely informative & detailed. She took care of everything and all I had to do was book my flight. Upon my arrival in Istanbul my transfer driver was there at the airport on time waiting for me and the 5-star hotel booked by Sky was amazing. Sky and the team at the hospital were amazing! I cannot not stress enough how professional, friendly and helpful everyone at Este Capelli was. I was given all the post procedure information & certification, I decided to purchase to the shampoo, foam, vitamins for a healthy hair growth process. I would highly recommend Este Cappelli due to my great experience!

29 September 2021
Unprompted review
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Reply from Estecapelli

Hi Ronerio,

Thank you very much for sharing your wonderful experience with us 🌟. We are thrilled to hear that your communication with Sky was informative and that she took care of everything, making your journey to Istanbul smooth and stress-free. It is great to know that the transfers, 5-star hotel, and the hospital team met your expectations and that you felt well looked after throughout your procedure.

We are delighted that you are satisfied with the post-procedure care, products, and information provided. Your recommendation means a lot to us, and we truly appreciate your trust in Este Capelli 💫.

patientcare@estecapelli.com

Rated 5 out of 5 stars

🇵🇰I booked the appointment with Amir…

🇵🇰I booked the appointment with Amir and the communication was amazing, on arrival the service was perfect from the airport pick up to the hotel. The pre-operation was well organized, the day every detail was covered, the staff were amazing, friendly, professional, and the ladies quite beautiful. They made me feel very welcome and at ease right away. The whole procedure went well, the aftercare and postoperative care were fantastic. All follow-up messages and aftercare were perfect. I have recommended estecapelli to many friends as I feel they are absolutely amazing. Especially thanks to Mr. Amir, he is a charming and very attentive guy.
Thanks to the whole team, I have amazing hair and I am so thankful to have come.
110% perfect🇹🇷

20 September 2021
Unprompted review
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Reply from Estecapelli

Hi Rashad,

Thank you very much for sharing your positive experience with us 🌟. We are delighted to hear that Amir provided amazing communication and that your arrival, transfers, and hotel stay were perfect. It’s wonderful to know that the pre-operation, procedure day, and post-operative care were all well organized, and that our team made you feel welcome and comfortable throughout.

We are thrilled that you are happy with your results and that you have recommended Este Capelli to your friends. Your kind words about Amir and our team mean a lot to us 💫. We truly appreciate your trust and support.

patientcare@estecapelli.com

Rated 5 out of 5 stars

🇵🇰I booked the appointment with Amir…

🇵🇰I booked the appointment with Amir and the communication was amazing, on arrival the service was perfect from the airport pick up to the hotel. The pre-operation was well organized, the day every detail was covered, the staff were amazing, friendly, professional, and the ladies quite beautiful. They made me feel very welcome and at ease right away. The whole procedure went well, the aftercare and postoperative care were fantastic. All follow-up messages and aftercare were perfect. I have recommended estecapelli to many friends as I feel they are absolutely amazing. Especially thanks to Mr. Amir, he is a charming and very attentive guy.
Thanks to the whole team, I have amazing hair and I am so thankful to have come.
110% perfect🇹🇷

20 September 2021
Unprompted review
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Reply from Estecapelli

Hello Rashid,

Thank you very much for sharing your positive experience with us 🌟. We are delighted to hear that Amir provided amazing communication and that your arrival, transfers, and hotel stay were perfect. It’s wonderful to know that the pre-operation, procedure day, and post-operative care were all well organized, and that our team made you feel welcome and comfortable throughout.

We are thrilled that you are happy with your results and that you have recommended Este Capelli to your friends. Your kind words about Amir and our team mean a lot to us 💫. We truly appreciate your trust and support.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Recommended

Hi guys, if you are looking for a hair transplant, I highly recommend the Este Capelli. The service is 5 star. Staff are friendly. And the hotel is amazing ! Look for Sky she is the best !

13 September 2021
Unprompted review
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Reply from Estecapelli

Hello Antonio,

Thank you very much for sharing your positive experience with us 🌟. We’re delighted to hear that you found the service, staff, and hotel to be 5-star and that Sky took great care of you throughout your journey. Your recommendation means a lot to our team 💫.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Great hair transplantation experience

I was thinking about hair transplantation for years but i was never brave enough to take that step, it was until i found Este Capeli! I have contacted James and he was very helpful and explained everything to me about the process and so on, which cleared all my concerns.
I traveled to Turkey and the driver was waiting me at the airport (such a great friendly driver with a smile all the time on his face) the hotel was amazing too!!!
The day of the operation, i had my consultation with the doctors and they drew the best hair line i could ever get, which fits my face totally, that consultation was more about my meeting my expectations with getting the best results.
The doctors were very friendly and asking me if i feel good at all levels, they gave me time to breath and feel comfortable all the time, they even provide me with the lunch meal which wasn’t in the plan, and it was totally free.
After that the driver even dropped me where i wanted without any additional charges!
After the operation James stayed in touch with me, everyday he was asking about how i feel and following up with me and giving me the best tips.
I totally recommend Este Capeli for everyone, such a great friendly and nice team, im pretty sure that i will come back here to do other things with them 🙏🏽😍
Greetings to each one of them for their hard work.

13 September 2021
Unprompted review
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Reply from Estecapelli

Hello Ameed,

Thank you very much for sharing your wonderful experience with us 🌟. We’re thrilled to hear that James and our team were able to guide you through the entire process, making you feel comfortable and cared for from start to finish. It’s great to know that you appreciated the consultation, the operation, and all the extra attention provided during your stay. Your kind words truly motivate our team 💫.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Smooth and simple procedure

Smooth and simple procedure, wonderful staff, excellent communication, very cooperative and lovely guys….Thanks Estecapelli

6 September 2021
Unprompted review
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Reply from Estecapelli

Hi Naeem,

Thank you for sharing your positive experience with us 🌟. We’re delighted to hear that you found the procedure smooth and simple, and that our staff and communication met your expectations. Your feedback means a lot to our team and motivates us to continue providing the best care 💫.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Estecapelli review

The team took good care of me when I arrived to Istanbul. They picked me up from the airport and dropped me there on the day I was due and Sky was always available to answer any questions I had even after the procedure. Very kind team who want to give the patients a good experience.

5 September 2021
Unprompted review
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Reply from Estecapelli

Hello,

Thank you for sharing your wonderful experience with us 🌟. We are very happy to hear that our team took great care of you from the moment you arrived in Istanbul and that Sky was always available to assist you. Providing a kind and supportive environment for our patients is our priority 💫.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Hello everyone...this is me Yasar...

Hello everyone...this is me Yasar...
I would like to Say about.

Estecaplli....

Guys amazing Staff and Wonderful Good Doctor's.. my experience Was Greatly so I am 💯 satisfied...Good Results .Masha Allah..

And Thanks ❣️ With Be My 💓 Heart..

2 September 2021
Unprompted review
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Reply from Estecapelli

Hİ Yasar,

Thank you for sharing your wonderful experience with us 🌟. We’re thrilled to hear that you are 100% satisfied with your results and that our staff and doctors made your journey so positive 💫. Your kind words mean a lot to the entire Este Capelli team!

patientcare@estecapelli.com

Rated 5 out of 5 stars

Estecapelli

Estecapelli, I really wanna be honest and clear with everybody looking for hair transplant, my first hair transplant was done with another company in stanbul known as aesthetic hair turkey, and to be honest they were totally scam, it was horrible experience with them after year of research again with messed up hair I found these guys and contacted them it was the best experience I had they put me five star hotel and my procedure was done by doctor not tech, and everybody was checking on me to make sure I was ok and things were headed they way expected and they really know their staff and I was valued counted as family wonderful people and they use nice system where they treat your hair first before the transplant and new system of which I haven’t seen on my first hair transplant. 5/ 5 I recommend these people

27 August 2021
Unprompted review
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Reply from Estecapelli

Hi Abdi,

Thank you for sharing your detailed experience with us 🌟. We’re delighted to hear that your second hair transplant with Este Capelli exceeded your expectations and that you felt well cared for throughout the entire process 💫. Your feedback about our team, doctors, and innovative approach means a lot to us, and we truly appreciate your recommendation!

patientcare@estecapelli.com

Rated 5 out of 5 stars

Miles above the rest!

I began looking into different hair clinics in Turkey earlier this year. Having a hair transplant was incredibly important to me and something I’d wanted to do for years.. I couldn’t afford to get it wrong.

I did a lot of research and I mean a LOT. I found out about 30 clinics, got quotes, read reviews, asked many questions but EsteCapelli stood out miles above the rest from the moment I discovered them.

Christopher (who’s been my point of contact) is an absolute asset to their team and someone that I now call a friend. He’s been so reassuring and helpful this entire process and is still regularly checking in on my results after the procedure.

Being a young gay man who’s also HIV positive, I faced a lot of discrimination from some clinics in Istanbul, even being refused a transplant. It could not have been more different here, they’re medically ahead of their time and paving the way for others to follow.

I travelled from London during the pandemic and had to fly via Amsterdam, my flights kept on changing but they even managed to put me up for an extra night free of charge. That just speaks for itself. Top customer service.

Incredible hotel, 5* transfers, maximum grafts, consistent aftercare and outstanding results so far = this truly is the full package!

Anyone reading this please know that you’re in good hands and I couldn’t recommend EsteCapelli highly enough. Good luck with your hair journeys.

30 July 2021
Unprompted review
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Reply from Estecapelli

Hello Adam,

Thank you so much for sharing your wonderful experience with us 🌟. We are thrilled to hear that Christopher and the entire Este Capelli team made your hair transplant journey smooth, professional, and welcoming. It means a lot to us that you felt supported and cared for throughout the entire process, especially given the challenges you faced with other clinics.

We are delighted that you enjoyed the hotel, 5-star transfers, maximum grafts, and consistent aftercare. Your kind words about our service and results motivate us to continue providing the best possible experience for all our patients 💫.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Awesome place

Its been almost 1 year since I visited Estecapelli. I had hair transplant procedure. Transplanted over 4500 grafts. I came from Poland just for procedure. Whole process was very smooth. They booked hotel transports. They took care of me very well. It was pleasure. special thanks to Mia. She was really helpful. Explained me whole process. She answered every question. Even where to go in stambul😅 thank you guys!

8 July 2021
Unprompted review
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Reply from Estecapelli

Hello Tom,

Thank you for sharing your experience with us 🌟. We’re thrilled to hear that your hair transplant at Este Capelli went smoothly and that you felt well cared for throughout your stay in Istanbul. It’s wonderful to know that our team provided guidance and support, making your journey easier and enjoyable.

patientcare@estecapelli.com

Rated 5 out of 5 stars

The doctor and the staff are very…

The doctor and the staff are very friendly I am really happy from them they did really very good job

21 May 2021
Unprompted review
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Reply from Estecapelli

Hello,

Thank you for sharing your positive experience with us 🌟. We’re delighted to hear that you were happy with the care, professionalism, and friendliness of our doctors and staff. It’s wonderful to know that you are satisfied with the results of your procedure.

patientcare@estecapelli.com

Rated 5 out of 5 stars

I love Estecapelli…

It's over a year since I made the trip to get the hair transplant with Estecapelli, but I still have very fond memories from that time. I never before have met such caring, friendly people as I did at Estecapelli.
Everything was so professionally organised, from the moment I arrived in Istanbul airport. I was picked up and brought to my hotel, and got transported back and forth to the clinic, transferred in a large SUV type car. Even finally from the clinic to the airport. The transplant itself was handled very professionally, the medical team made me feel at home, and very relaxed. The hotel included in the package, was top class, the food was very well prepared and not expensive. Great food at a good price. EsteCapelli were terrific. The transplant itself was a major success and it's a great source of happiness to me that the result was much better than I could ever have imagined. So thank you, Estecapelli for changing my life for the better!

20 May 2021
Unprompted review
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Reply from Estecapelli

Hello Tom,

Thank you for sharing your wonderful experience with us 🌟. We’re thrilled to hear that your hair transplant journey with EsteCapelli was so seamless and enjoyable, from airport transfers to the medical procedure itself. It’s fantastic that you felt cared for, comfortable, and well-supported throughout your stay in Istanbul.

patientcare@estecapelli.com

Rated 5 out of 5 stars

Great clinic, Talk to Alex

Hi all,
Just wanted to start with thanks to Alex he is a star.
From the first contact until this day (15days after the surgery) he’s constantly available for any kind of help I ever needed.
Basically value for money is great, these guys take care of everything ( I didn’t have to know or do anything except having money with me and that’s it).
Alex is the man if you need anything!!!!
Surgery wise:
I did 5300 grafts and surgery was 10h long.
My doctor was Firat ( special thanks to him he did a great job).
Team was super young and very professional, place very clean.
I want to mention Mustafa ( young lad who is probably on training) this guy made everything more fun and easier to handle.
Super super personality on that guy thank you very much Mustafa for everything and all the best.
After the surgery since I came home (Ireland) Im constantly guided by Alex.
Im happy with the results so far, there was no pain what so ever included.
Now I just have to wait for everything to fall and my new hair to grow 🙂.
I would definitely recommend Este Capelli hair clinic to everyone specially if you are lucky enough to get Alex as you guide.
I don’t know about other clinics but for this one I can vouch that they are super professional and very clean ( basically they know what they are doing).
Thank you very much guys and all the best!

21 January 2021
Unprompted review
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Reply from Estecapelli

Hi Felix,

Thank you for sharing your detailed experience with us 🌟. We’re delighted to hear that your hair transplant at Este Capelli went smoothly and that our team provided consistent guidance and support throughout your journey. It’s wonderful to know that you felt comfortable, well-informed, and satisfied with the procedure, the clinic environment, and our team’s professionalism.

patientcare@estecapelli.com

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