Fabulous range of quality ethical products. Products I especially love are the evole eye serum, ishga body oil & body spray, scence naturel deodorants (I did absolutely love the smell of the schmidts... See more
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See what reviewers are saying
My order took six days to arrive and although you showed stock of the bitter orange lip salve when I ordered, you were out of stock and you sent me another scent. As this original scent was asked for... See more
Company replied
I can’t give a zero star review but I would if I could !! My order was placed and paid for on 06/07/23 and I still haven’t received it some 3 weeks later. I have emailed, messaged and tried to ri... See more
My package never arrived to me. It was delivered to someone who signed for it but was clearly not me and when I contacted the company to discuss this they did nothing to resolve the problem. They neve... See more
Company details
- Health and beauty shop
- also in
- Beauty product supplier
- Beauty supply store
- Hair product shop
- Toiletries Shop
- Wellness centre
Information provided by various external sources
Cruelty Free & Ethical Beauty Brands. A collection of professional, award winning, handmade, small batch products. With a choice of Organic & Vegan products
Contact info
Church Lane, YO42 4LS, Seaton Ross, United Kingdom
- 01904 373032
- hello@ethicalskincare.co.uk
- ethicalskincare.co.uk
3.6
Average
235 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recent Purchase
Great service and quick delivery!
Love the range of products available, the Upcircle Face Moisturiser smells and feels divine 💕
22 November 2020
Reply from Ethical Apothecary
Dear Misha
Thank you so much for your 5 star review, we are thrilled to hear how much you like your new moisturiser and pleased you thought the delivery was quick.
we look forward to welcoming you back soon
Best Wishes
Sam & Mel
Excellent customer service
20 November 2020
Reply from Ethical Apothecary
Thank you, we do appreciate your wonderful feedback :)
Best Wishes
Mel
Reply from Ethical Apothecary
Thank you, we really value your feedback
Best Wishes
Mel
Very good experience.
Received in good time, packaged with recyclable material & a personalised note which was a lovely touch. As for the products I purchased they are a gift so as yet unable review them but They look professionally presented & packaged. All in all; a very good experience dealing with Ethical Apothecary.
16 November 2020
Reply from Ethical Apothecary
Thank you for leaving us a fantastic review. Its nice to hear you appreciate the personal touch :)
Hope to welcome you back soon.
Best Wishes
Mel
Website was really easy to use and…
Website was really easy to use and informative.
Could be a wider selection in the men's skincare section
11 November 2020
Reply from Ethical Apothecary
Thank you so much for taking the time to write a review for us. We are thrilled you thought the navigation was easy we have spent hours trying to perfect it. We completely agree we could have more men’s products which is why we have literally this week added a brand new range of male skincare products called Old Faithful. Please go and check them out their amazing. Thanks so much, best wishes Sam and Mel
Fabulous range of quality ethical…
Fabulous range of quality ethical products. Products I especially love are the evole eye serum, ishga body oil & body spray, scence naturel deodorants (I did absolutely love the smell of the schmidts lime & bergamot deoderant but texture was too grainy), prismology body lotion (the yellow one smells divine!), jojo candles ... well everything is gorgeous! Parcels arrive beautifully wrapped with handwritten notes - wonderful service from this local small business. Thank you Mel & Sam.
7 November 2020
Unprompted review
Reply from Ethical Apothecary
Thank you for sharing your positive experience , and for your 5 Star review. We look forward to welcoming you back to Ethical Apothecary. Best Wishes Sam & Mel
Reply from Ethical Apothecary
Dear Sarah, Thank you so much for taking the time to leave us a 5 Star review, We are thrilled your experience with us has been a positive one and we look forward to welcoming you back soon.
Best Wishes
Sam & Mel
Excellent overall
Excellent products, service and communication! Highly recommended!!
7 October 2020
Unprompted review
Reply from Ethical Apothecary
Dear Martha, we get so excited when we read fab reviews for our little business it means the absolute world. Thank you for taking the time. We very much look forward to welcoming you back soon.
Best wishes
Sam & Mel
Everything arrived very quick
Everything arrived very quick. Items were packed beautifully. Thank you for the "love note" 😁 and the samples. If your products work for me ( haven't tried yet) say hello to a dedicated customer. Keep up the good work.
Edit: Seems like I chose the right products for me. Can't say about other products, but Ishga is pure magic. Will be coming back soon.
6 October 2020
Unprompted review
Reply from Ethical Apothecary
Hi, we really appreciate you taking the time to write us a fabulous review, thank you. Also thrilled you like our personalised handwritten note too:) Hope you are enjoying your products?
All the best
Mel & Sam
Birthday gift
Got a birthday gift for my wife and she was delighted. These were all beautiful, quality products and a gift tailored for individual. Will definitely be shopping at Ethical Apothecary again! 😊
15 September 2020
Unprompted review
Reply from Ethical Apothecary
So pleased your wife was happy with her Birthday Gift, Thank you for your 5 Star review it means the world to us. We look forward to welcoming you back soon.
Best Wishes
Sam & Mel
So Good!
Amazing Website- so easy to use!
The candle smells Delicious.
Love the Eco packaging.
Good Job!.
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
9 September 2020
Unprompted review
Reply from Ethical Apothecary
Thanks Annie for your 5 star review. we are thrilled you love the eco packaging we love it too ! Enjoy your beautiful candle
Mel & Sam
Very quick and efficient delivery
Very quick and efficient delivery, also lots of free samples.
website very easy to use.
8 September 2020
Unprompted review
Reply from Ethical Apothecary
Thank you so much for taking the time to review your shopping experience with us> we have spent so much time on the navigation so we are delighted you found the website easy to use.
We look forward to welcoming you back soon.
Best Wishes
Sam & Mel
Beautiful products
Beautiful products, wonderful service, amazing for gifts, or that special friend that needs to know you care.
The Jo Jo co candles are a must, they are 100% soybean and lead free cotton wicks so they don't burn off any nasties that other brands do the market, and the scent of the Rhubarb & Vanilla is divine.
8 September 2020
Unprompted review
Reply from Ethical Apothecary
Dear Claire Thank you so much for taking the time to review Ethical Apothecary, we are thrilled wiht your 5 star review and we very much look forward to welcoming you back soon,
best wishes
Sam & Mel
Good products and service
Good products and service! The only thing that was missing was the shipment confirmation, so I was a bit worried but everything went smooth. Will definitely order again.
8 September 2020
Unprompted review
Reply from Ethical Apothecary
Thank you so much for taking the time to review us here at Ethical, and im thrilled you are happy with your lovely products. we are so sorry you didnt receive your email confirmation sometimes they can slip into junk mail. We so very much look forward to welcoming you back soon.
best wishes
sam & Mel
Excellent Beauty Kubes
Excellent, love the cubes. Will order more soon 😀
8 September 2020
Unprompted review
Reply from Ethical Apothecary
Hi Alana
Thank you for leaving us a 5 star review we really appreciate it. We now stock the two new Beauty Kubes Bath Kubes unwind and refresh.
All the best
Mel & Sam
Not quite there
Both products purchased needed reformulation to make it easier to use and do what it was supposed to
Good company values packaging of deodorant stick needs revisiting
27 July 2020
Unprompted review
Reply from Ethical Apothecary
Dear Ken
Thank you for your review of the products you purchased, im so sorry you found the products difficult to use. i know we have spoken since and i hope you are happy with your replacement product.
very best wishes
sam & Mel
Overall, I am a very happy customer.
Excellent customer care and service . Extremely Helpful when asked for advice about suitable products. Sam responded to my email enquiry immediately and very informatively. Website extremely easy to navigate and purchase was straightforward. Am very pleased with the product. Will definitely use this company again.
13 July 2020
Unprompted review
Reply from Ethical Apothecary
Dear Melanie,
Many thanks for taking the time to write us a 5 star review. we look forward to welcoming you back soon.
very best wishes
sam & Mel
fantastic service as normal!!
13 July 2020
Unprompted review
Reply from Ethical Apothecary
Dear Michaela
thanks again for your continued support wth Ethical Apothecary so pleased you are enjoying our service and your products.
best wishes
Sam & Mel
Ethical Apothecary is fabulous - great products and superb service
Ethical apothecary are fabulous, the service is always incredible and second to none.
7 July 2020
Unprompted review
Reply from Ethical Apothecary
Dear Jennifer
many thanks for taking the time to review our service. we are thrilled you had a good experience it means the world to us.
Best Wishes
Sam & Mel
Everything was delivered on time and…
Everything was delivered on time and well packaged
7 July 2020
Unprompted review
Reply from Ethical Apothecary
Wonderful feedback, thank you
All the best
Mel & Sam
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