Ethical Apothecary Reviews 

235
•
TrustScore 3.5 out of 5

3.6

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See what reviewers are saying

Rated 5 out of 5 stars

Fabulous range of quality ethical products. Products I especially love are the evole eye serum, ishga body oil & body spray, scence naturel deodorants (I did absolutely love the smell of the schmidts... See more

Company replied

Rated 4 out of 5 stars

My order took six days to arrive and although you showed stock of the bitter orange lip salve when I ordered, you were out of stock and you sent me another scent. As this original scent was asked for... See more

Company replied

Rated 3 out of 5 stars

I can’t give a zero star review but I would if I could !! My order was placed and paid for on 06/07/23 and I still haven’t received it some 3 weeks later. I have emailed, messaged and tried to ri... See more

Rated 1 out of 5 stars

My package never arrived to me. It was delivered to someone who signed for it but was clearly not me and when I contacted the company to discuss this they did nothing to resolve the problem. They neve... See more

Company details

  1. Health and beauty shop
  2. also in
  3. Beauty product supplier
  4. Beauty supply store
  5. Hair product shop
  6. Toiletries Shop
  7. Wellness centre

Information provided by various external sources

Cruelty Free & Ethical Beauty Brands. A collection of professional, award winning, handmade, small batch products. With a choice of Organic & Vegan products


Contact info

3.6

Average

TrustScore 3.5 out of 5

235 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.6

All reviews

(235)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery and great price- will…

Quick delivery and great price- will definitely order again

31 May 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Dear Stephanie,
Thank you so much for your 5 star review and really pleased to hear you will be ordering again.
Best wishes
Sam and Mel

Rated 5 out of 5 stars

Highly recommended!

It is so easy to use Ethical Apocetharys' website and the choice is great if you are looking for both reasonably priced and more luxury items that are sourced ethically. You are contacted quickly and are kept up to date with the progress of your order and the products are beautiful.

31 May 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Dear Annabel.
So pleased you like the choice of our Ethical products. Thank you for your 5 star review.
Best Wishes
Sam and Mel

Rated 5 out of 5 stars

Fantastic products

Fantastic products, I have bought shampoo, conditioner, face cream, candles. Quick delivery and great packaging. Would definitely recommend and use again.

24 May 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Dear Vanessa

Thanks so much for your recent 5 star review. Delighted to hear you will be recommending us and love our packaging. Look forward to welcoming you back.

Best Wishes
Sam & Mel

Rated 5 out of 5 stars

Prompt dispatch and included a free…

Prompt dispatch and included a free sample. My only qualm is the wording of the dispatch email - “your order is now complete from our side”. Took me a while to work out that meant they had dispatched it!

30 April 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Hello

Thank you for leaving us your feedback. Hope you are enjoying your purchase?
You will be delighted to hear we've taken your feedback on board and are now looking into changing the wording of our dispatch email.

Best Wishes
Mel & Sam

Rated 5 out of 5 stars

Order and delivery process was simple

Order and delivery process was simple. There was a slight delay on one purchase but was kept up-to-date all the way through the process.
I bought HA serum and Daily Renew moisturiser from the Evolve range. Both products smell devine and feel nourishing, leaving no residue. Would purchase again.

29 April 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Hi Jenny

Thank you for taking the time to write us a review. We are really pleased to hear you are enjoying your recent Evolve Beauty purchases. We couldn't agree more, the full range has a wonderful smell.

Look forward to welcoming you back to Ethical in the future.

Best Wishes
Mel & Sam

Rated 5 out of 5 stars

My mum was delighted with her Mother's…

My mum was delighted with her Mother's Day gift.

Excellent advice, customer service, products and presentation.

Thank you

29 April 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Hi Louise

Your very welcome! We're so happy to hear your mum was delighted with her gift.
Thank you for taking the time to write us such a fabulous review.

Best Wishes
Mel & Sam

Rated 5 out of 5 stars

Every product I have used I have been…

Every product I have used I have been so thrilled with. The products are all natural and cruelty free which is a massive bonus as far as I’m concerned.

29 April 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Dear Samantha

It takes time and careful consideration when deciding which brands to feature on our website so its lovely to hear when we get it right.

Many Thanks
Mel & Sam

Rated 5 out of 5 stars

Excellent customer service& the…

Excellent customer service& the products that we received are wonderful. Can't recommend Ethical Apothecary highly enough.

30 January 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Hi Sarah

Thanks so much for your positive feedback, we really do appreciate it.
Happy to hear you are enjoying your purchases. its hard to choose a favourite fragrance out of the exploration set isn't it.

Best Wishes
Mel & Sam

Rated 5 out of 5 stars

Beautiful products without the nasties

Beautiful products, botanically based, which are always sent out quickly and well presented. The bath salts are perfect for gifts, for friends or teachers. The lip balm is great value and effective. I love the night cream; it's lasting forever and I've definitely seen a difference in my skin. Thanks too for the advice and guidance. I look forward to my next purchase!

18 January 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Dear Angie
Many thanks for your 5 star review it’s always great to hear our customers are happy with our service and products. Best wishes Sam and Mel

Rated 5 out of 5 stars

Love their products

Love their products. I've purchased from Ethical Apothecary a couple of times now and I've found them so helpful and it's great to find a company that are ethical, sell vegan products and care about the environment. I would highly recommend them.

17 January 2019
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Hi Catherine

Thanks much for your review. We're thrilled to hear you're loving your products.
Hopefully now you've found us, we can continue to help you explore more ethical skin, body and wellness products in the future.

Best Wishes
Mel & Sam

Rated 5 out of 5 stars

Great product and service

Great product and service. Will definitely be ordering again. Leanda x

6 December 2018
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Delighted you are happy with your purchase and the service you received.

Best Wishes
Mel & Sam

Rated 5 out of 5 stars

Excellent products

Excellent products! Really lovely people to deal with.

5 December 2018
Unprompted review
Ethical Apothecary logo

Reply from Ethical Apothecary

Hi Philippa

Thank you so much for leaving us a lovely review, we really appreciate it :)

Best Wishes
Mel & Sam

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