This is the second watch I've purchased. The quality exceeds expectations. Whenever I have questions, I send an email and the online support responds very quickly. The delivery time is normal, conside... See more
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The watch I ordered was delivered in 2 to 3 business days after purchase on the webshop. I live in Belgium, I did not have to pay any customs. The package was packed greatly to prevent it getting dam... See more
Excellent product quality, delivered on time. Very nice protective packaging. I recommend ! The only point to improve could be to warn more visibly on the price without taxes on the web site (even i... See more
After a month ,I have not received my package until today. I am extremely upset and angry because of this awful service. How is it possible that your service and your customer service works so poorly... See more
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Company details
- #124 of 130 best companies in Watch shop
- #30 of 32 best companies in Watch Manufacturer
About Ingersoll 1892 - EU
Written by the company
Robert H Ingersoll and his brother Charles founded the Ingersoll Watch Company, one of the oldest American watchmakers. The Ingersoll brothers were pioneers of industry and invention in the field of watchmaking. They devised and followed an ambitious plan: to offer Ingersoll watches to the general public at an affordable price, whilst maintaining real quality and credibility.
Based in New York City, each watch was initially produced by hand, but in 1892, thanks to Henry Ford, Ingersoll succeeded in developing a production line for pocket watches and wristwatches.
With high quality production, precision components and the very reasonable price of $1.00 (a day's wages at that time) the so-called ‘Dollar Watch’ was born.
The Dollar Watch was so popular that over one million were sold.
The Ingersoll Watch Company grew with the demand and made new advances in watch manufacturing; developing the functions and features of Ingersoll watches to create:
The smallest existing pocket watch.
‘RADIOLITE’: the first glow in the dark watch.
The first ever military watch, which was designed with the involvement of the armed forces.
The first character watch, which was commissioned by Disney to feature Mickey Mouse.
Ingersoll watches have been sold continuously since their inception and today the Ingersoll brand is renowned the world over.
Ingersoll continues to maintain the ethos of the Ingersoll brothers and is proud to present a new range of quality, precision timepieces.
Contact info
Unit 1 Phoenix Park, Aspley Way, NW2 7LN, London, United Kingdom
- service@ingersoll1892.com
- eu.ingersoll1892.com
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Hasn’t replied to negative reviews
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Promised but not fulfilled.
The advertised delivery time is far short of the time it took to be delivered.
Ingersoll offers great watches with…
Ingersoll offers great watches with LIFETIME GUARANTEE, which is great.
Great value and service
The watch was received in good time in Czech Republic. It looks great for the price, it works well but it seems that it doesn’t keep much power because I usually have to set the time most mornings when I put the watch on.
Unique
Unique, perfectly made watches. Me and specially my hubby are very satisfied with all purchased watches 😍👌
Service was good as advertised
Service was good as advertised. Everything went smoothly, in a timely manner with the appropriate status updates. Items safely packaged. Bought 3 watches that look beautiful and classy.
Get the real thing!
I found the watch I was looking for at a much better price as on amazon or else where.
Contact was great and Ingersoll handled all the EU bureaucracy with customs.
The tracing of the package went fine and it was delivered in time for christmas.
Thank you from Austria!
The Challenger: Incredible watch
Incredible watch: the challenger!
This is my 3rd Ingersoll watch. I love them. Very good brand. Already looking at buying another one...
I'm very happy with level of service…
I'm very happy with level of service that
I received from your workers. I was given answers to all questions very fast. I hope that I will be happy with the watch, as I was happy with your profesionalizam.
I had a great experience
I had a great experience. The watch is so beautiful the pictures don’t do it justice.
Best value.
Brilliant discount. Already bought 6 for Christmas gifts. Best quality for the price.
Perfect materials and design
The watch has good quality and I enjoyed the leather case and paper box that reveals careful with the product and attention to details.
No problem with importation taxes or costums
Beautiful very glad with the purchase
Beautiful very glad with the purchase, beautiful watches thank you very mutch
Happy with the website
Appealing and trustworthy looking website,in which anyone could easily navigate and operate
I have bought a Watch and i am very…
I have bought a Watch and i am very happy!
It’s very beautiful and it did not take long to recieved my watch.
Super quality for the watch!
The product is everything you hope for
The product is everything you hope for! The only problem is the delivery times, as they don't seem to be constant.
Great watch, great support
Had ordered for wrong addres (my bad) , but they changed it swiftly and received it on my actual address. The watch is great as always.
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