Eurocamp Reviews 

So easy to book with and also had to make some amendments to my holiday which was so straight forward and with ease thank you, highly recommend and looking forward to my holiday. Thank you ☺️

We are travelling for 24 hours to get to our destination and paid the extra for bed linen. We asked if 2 beds could be made up and we were told no. This has never been a problem with other companies we've used. Very disappointing for our first time booking with Eurocamp.

Team in cork are always super friendly and helpful

Amazing customer service

Very efficient - no problems at all. Staff very friendly.

We had many questions re accommodation, pricing etc and then changing dates and accommodation and the girl i was dealing with was the most helpful reservation agent ive ever dealt with, everything explained clearly and nothing was too much trouble. Eurocamp are very lucky to have her!!

Very helpful staff, easy to use website.

The euro camp reception staff were friendly and helpful.
The camp and accommodation was good.
There was no area to safely store your bags. We were a late flight and had to wheel our bags everywhere on the last day.
Otherwise a good experience.

Simply excellent and patient customer service! Great value!

Just returned home from my Family’s 10 day stay with Euro-camp at La Serene in France. The park is 5 star, but don’t book with Euro camp, there cabin was run down and old, with a deck with rusted nails and door that was practically unlock able.

This cabin was sold as premium at €155 per night!

What a joke, never again

Booking was good quick and easy once you know the region you like.
It is very annoying when you are looking at the accommodation and flights at the same time, they kept timing out.

Website is really easy to navigate and I love how the price is displayed and includes everything.

Checked into the Le Sirène site late yesterday. Unit 715. Advised that there was a parking space outside my unit, however I found it impossible to park, while at the same time being able to access the vehicle doors/boot. Access to the unit itself is severely restricted post parking. This unit was supposed to be the ultimate model which I paid over twice the price of the comfort model for. I am advised by the rep that it is an ultimate model however the unit itself and the exterior decked area bear little resemblance to the photos displayed when booking. On to the interior, which appeared ok on first inspection but after a closer look, I found that it hadn’t been cleaned properly with cobwebs and flies in a number of locations in the kitchen and bathroom with wallpaper peeling from the walls. The door to the bunk room is off its rails. The toilet seat/cover won’t stay up. Insulation tape holding batteries in badly, on the remote for the TV. All in all, I am not very happy. The eurocamp rep on duty today in Le Irene, who was very nice, advised that she would talk to her manager but was unable to give me a timeline for resolution of the highlighted issues.

Always an excellent experience and holiday.

Straightforward & easy to book with. This is my second year in a row to stay at one of their resorts. If you have young kids they will love it as they have everything in the resort to keep the kids entertained.

We had a Super Lodge in Bella Italia. The Lodge was a dump. Full of vug including a hornets nest in the kids room which they did get rid of. Also we had a second nest they didn't get rid of. We had to let the queen hornet out every morning. We compartment and they got cleaners around the next day that swept the floor and removed one near. But they failed to clean under anything. The floors in places had thick layers of dust. Full of flying bugs and spiders on the canvases, windows and doors. Ants nest in the main room on the main post.Basic equipment. White stains on the main bedding that looked a few weeks old. We complained to the reps who fed back to head office that didn't care. We got no follow up calls to check we were okay. They literally didn't care about us, only our money. I wouldn't recommend anyone use this company.

Process from start to finish was relatively straightforward. Using a couple of filters I quickly found what suited my needs and the booking process from there was straightforward.

Euro camp bungalows are basic but if you like the leisurely approach to a holiday they are ideal.
El fresco dining under shade is perfect although some decking needs replacing.
The toilets in the bungalows however are very tight and cramped so usually you end up with the door open so if sharing with another couple or older children it’s not private.
Air conditioning works a treat.
Using the site shower facilities if there is one near you is better as bungalow shower only good if you are a child or tiny person.
Losing the on site meet and greet is a shame as any problems with the van you need to contact the reception and they do not pick up the phone. The site also has their hands tied with making any changes to your booking so you have to phone UK support who sometimes can not help either

Very helpful with booking process. Very nice and friendly