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Eurocamp Reviews 

794
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 330 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the straightforward booking process and user-friendly website, often highlighting the ease of making or amending reservations. Many people appreciate the exceptional customer service and the helpful, knowledgeable staff who go above and beyond to assist with inquiries and changes. Consumers frequently enjoy the holidays themselves, finding them to be great value and suitable for family experiences. However, some customers also noted concerns regarding on-site experiences, including issues with accommodation quality such as run-down cabins or units not matching photos. A few other people also felt that on-site staff were sometimes unhelpful, absent during incidents, or did not adequately address problems like dirty accommodation or denied requests.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising their helpfulness, professionalism, and... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently describing it as easy,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and efficiency of... See more

Holidays

Clients share positive opinions on holidays, with many expressing excitement and satisfaction with their... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use of the website and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've used Eurocamp since 2009......always been easy booking experience and customer service. The camps have always been top quality. Will keep going back, hopefully for years to come. Such a rang... See more

Company replied

Rated 5 out of 5 stars

So easy to book. You can actually talk to a real person to help with any issues. Loyalty is rewarded well. Great range of accomodations and places to go.

Rated 5 out of 5 stars

No waiting to speak to an agent When you do they are very knowledgeable and helpful Great ability to match your requirements to best location Efficient quick replies and return call backs Overa... See more

Company replied

Rated 5 out of 5 stars

We had many questions re accommodation, pricing etc and then changing dates and accommodation and the girl i was dealing with was the most helpful reservation agent ive ever dealt with, everything exp... See more


Company details

  1. Tour operator
  2. Camp Site
  3. Holiday accommodation service
  4. Holiday Home
  5. Pet Friendly Accommodation
  6. Self-Catering Accommodation

Written by the company

We’re Eurocamp - Europe’s best-loved provider of carefree outdoor holidays. We’re all about freedom, fun and flexible holidays built around what you want out of your summer. That means easy days, full of entertainment at any one of our 180-plus parcs scattered from France to Croatia, via Italy and Spain. With on-parc pools, spas, free kids clubs, and evening fun from dining to dancing, whatever you want is right on your doorstep. And, talking of doorsteps, ours lead to comfortable, spacious modern holiday homes, with decking and outside space to stretch out in. Reconnect with Eurocamp: we’ve more possibilities than you ever thought possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

794 reviews

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4.6

All reviews

(794)

313 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff

Staff, I dealt with Alexandria (not sure if right spelling, but a Polish girl) in your Cork offices, she was excellent, couldn't have been any more helpful.

13 May 2026
Rated 5 out of 5 stars

Eurocamp has a great selection of…

Eurocamp has a great selection of campsites and very good accommodation. Staff are also very friendly and helpful. I have booked with them for many years and always found it a veru good experience.

6 May 2026
Rated 4 out of 5 stars

Very good service

Very good service

29 April 2026
Eurocamp logo

Reply from Eurocamp

Hello,

Thank you for your kind words.

Thank you for choosing Eurocamp for your 2026 holiday and see you very soon at Le Tropicana.

Kindest regards,

Your Eurocamp Team

Rated 5 out of 5 stars

Eurocamp are always efficient and easy…

Eurocamp are always efficient and easy to deal with. Best holidays with families.

1 May 2026
Eurocamp logo

Reply from Eurocamp

Hello Cath,

It is wonderful to hear that we’ve become your top choice for family getaways.

We know how much goes into planning a trip for the whole crew, so we’re thrilled that you find us efficient and easy to deal with. There is nothing we love more than helping families create those 'best holiday' memories year after year.

Thank you so much for the fantastic feedback and for your continued support and see you very soon in the South of France.

Kindest regards,

Your Eurocamp Team

Rated 5 out of 5 stars

Staff Very helpful with a small issue…

Staff Very helpful with a small issue and whilst not initially able to sort it out, they came back to me within a day and resolved the issue

5 May 2026
Eurocamp logo

Reply from Eurocamp

Hi Brian,

That is exactly the kind of service we aim to provide.

While we always hope for a perfectly smooth journey, we know that sometimes small issues can pop up. We are so pleased that our team stayed dedicated, followed up within a day, and made sure everything was resolved for you.

Thank you for your patience and for highlighting the team's commitment. We hope you have a fantastic holiday at Hippocampe and look forward to seeing you very soon.

Kindest regards,

Your Eurocamp Team

Rated 5 out of 5 stars

Excellent camp with tonnes for the kids to do

Excellent camp. Full of great water parks and activities

27 April 2026
Eurocamp logo

Reply from Eurocamp

Hello Graham,

It is fantastic to hear that you had such a brilliant time at Union Lido Mare.

We are thrilled that you enjoyed the water parks and activities, we know they are often the highlight of the trip for families looking for a bit of adventure. It sounds like you made the most of everything the camp has to offer.

Thank you for the excellent review, and we hope to welcome you back for more fun in the water very soon.

Kindest regards,

Your Eurocamp Team

Rated 5 out of 5 stars
Eurocamp logo

Reply from Eurocamp

Hello Martin,

Thank you for your review.

We are pleased you found your holiday to La Côte d'Argent easy to book on line and we can't wait to welcome you all there later this month.

Kindest regards,

Your Eurocamp Team

Rated 4 out of 5 stars

Arrival

We arrived and reception was on lunch which was fine as we took the time to wander and have a little bite to eat. When we returned reception was open with our home ready to go early so that was great.
When we arrived we were short all of our bedding and bed rails. We walked up to reception and this was rectified very quickly. We then realised after starting to make the beds we were short another single set so informed reception and they sent up another set. They were very pleasant and helpful so there was no problem. Do think the mobile could do with freshening up especially if the busy season is approaching. Lovely outside area!

25 April 2026
Eurocamp logo

Reply from Eurocamp

Hello,

Thank you so much for sharing your experience with us.

We are so glad to hear that, despite the slightly bumpy start with the bedding, our team was able to get everything sorted quickly and with a smile.

We also really appreciate your honest feedback regarding the mobile home. We want our accommodation to be in tip-top shape for the busy season, so we will certainly pass your comments along to the management team for review. We are pleased you enjoyed the outside area, there’s nothing better than a lovely outdoor space to soak up the holiday atmosphere.

Thank you again for your patience and for choosing to stay with us at La Rive and we hope we are able to welcome you back with us very soon.

Kindest regards,

Your Eurocamp Team

Rated 5 out of 5 stars
Eurocamp logo

Reply from Eurocamp

Hello,

There is nothing quite like a plan coming together perfectly. We strive to make the entire experience, from browsing to booking, as seamless and predictable as possible, so it's great to know everything worked out exactly as you expected.

Thank you for the feedback, and we hope your actual holiday to Albatros is just as smooth!

Kindest regards,

Your Eurocamp Team

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