Euroflorist Reviews 

Ordered flowered to Europe a week ago. I submitted the address and paid. This order was accepted. Today, the day of delivery I get an email saying they don’t deliver to France, ruining a friends birthday and I still don’t have my money back. Avoid avoid avoid.

This is a review for Euroflorist Belgium. I ordered flowers for my 82 year old mum. DPD did not ring the correct doorbell and sent an email "Sorry to have missed you". My mum was at home. It also said they were going to attempt another delivery on "the next working day" (3 days later!). Eventually the bouquet of flowers was left at a depot. My mum had to collect them. I was charged €10 delivery costs. When I asked for this charge to be refunded, someone called 'Bart' in their customer service refused. Do not use their services!!

Worst experience ever . Flowers were dead vase was cracked and ants in box . Don’t buy from them!!!

I have ordered flowers saturday morning for the same day delivery to Germany,order was accepted,payment taken and no more comunication.As I do send flowers quite offten I didnt question it. When I didnt hear from The Recipient on sunday I started sending emails to Euroflorist with no succes, I got an email (afrlter sending 4) on Monday afternoon that they could not find a florist in the area and will isue a refund in 5 working days, which is absolutely disgracefull, it was A Mothers Day, she was left with no Flowers as if she was forgotten, after my suggestion that they should send an appology flowers to recipient which normaly happens in a Florists I worked if there is any delay or human error whith an explanation, I received another email saying this doesnt work this way in their bussines.
I would never go near this company again,they failed to provide the service,failed to comunicate and failed to appologise.

I ordered a bunch of flowers with glass base for a friend who had sadly lost her mother. The flowers did not arrive in time, the delivery confirmation photo showed the box looked like it had been kicked around a warehouse. I was horrified.
On taking this up with the company, they asked if I could get my friend to take pictures of the flowers. To which I replied that I couldn’t it was not an appropriate time. Ridiculous, unprofessional and I strongly recommend you use another flower company to deliver your special gift.

I ordered a bouquet of flowers for birthday and this company managed to ruin it entirely. Not only did the flowers never arrive, but it took them 10 full days to finally cancel the order after five separate emails from me chasing them.

No update, no apology, no explanation unless I begged for one. Just silence. And in the end? A cold, automatic cancellation like it was no big deal. No effort to fix the mistake, no compensation, nothing.

This was time-sensitive and important, and they just couldn't care less. If you're thinking of using them for a special occasion, don’t. They clearly have no respect for their customers' time, money, or emotional investment.

I’ll never use this company again, and I strongly suggest you don’t either.

If I could rate it 0 stars I would. Late delivery. Poor communication. Far too expensive for the service provided. I would not recommend to anyone. If you want your flowers delivered on time, a carrier pigeon would have better luck.

I ordered flowers for Mother's Day and paid for guaranteed delivery. They didn't arrive on time and my mother was really upset. The flowers were also not fresh.
I complained and was told that 90% of their guaranteed deliveries happen on time. No refund was offered, even for the extra I paid to guarantee delivery on time.

Ordered flowers and a card to be delivered the day before Mother’s Day. Received an email on the day of delivery saying they couldn’t deliver and was delivery on the following day ok. I agreed to that, only to receive a second email saying there would be no delivery and my money would be refunded in 5-8 working days. Attempts to communicate with them since have been ignored. They’re a disgrace and their customer relations are the worst I’ve ever experienced. Avoid at all costs..!

You pay 6.99 for delivery, select a day and then find out it's being delivered at 9pm that day - how exactly are the flowers going to be fresh? Disappointing response from customer service when asked for support with this. They are choosing Evri to deliver to keep costs down and yet charging the customer through the nose for delivery! outrageous

I ordered flowers 3 days before Mother’s Day so they would be on time.. flowers never arrived, and the attitude from the company is beyond disgusting, do not buy from this company all they offered is a refund no good will or nothing to keep you as a customer total cowboys, Should have read reviews before buying…

Made an order for mothers day - 24hrs before delivery they cancelled the other.
On their recommendation, I made a second order and paid for same day delivery.... no delivery was made. Finally got a response 2 days later saying they dont have a florist to fulfil the order and they cancelled again.
This meant my mum had nothing for mothers day.
Refunds didnt cover my full costs due to the exchange rates

I really wish I had read the reviews before ordering. Absolutely disgusted by the flowers that were left by a bin in an ugly brown box.
The flowers were crushed looked half dead and didn't contain all the flowers I ordered and wow the price for what was meant to be a large bouquet I would hate to see a small bouquet. I could of bought a similar bunch from Asda for a quater of the price but better quality.
You give florists a bad nname avoid at all costs.

Ordered from this site for mothers day. Found out that I was charged way too much for this. Was charged 3 times above what you could get in the supermarket. They didn't even get the delivery day right came a day earlier from what I specified. They came in a box and some of the flowers were already dying. Wouldn't recommend this to anyone. Poor quality, value and a total rip off.

Really wish I'd read these reviews before putting trust in them sending out mother's day flowers to my friend who recently lost her son. I am beyond disgusted by their service. Paid for premium service which guaranteed delivery on my chosen date only to have them delivered the day before. Emailed them to cancel the delivery until the next day but got sent a screenshot of their terms and conditions. Told them it was false advertising and they refunded me a pound!!! Dreading what the flowers actually look like because the box is tiny yet it was meant to hold 100 flowers. Beyond disappointing. STAY AWAY FROM THIS COMPANY!! IT SHOULD BE SHUT DOWN!!!!

Deliver of flowers in a box is totally disgusting. Flowers were bent and poor quality.

I have photos if evidence is required

Absolutely disgusted.
Firstly, I've never ordered flowers and they were delivered in a box, this is not my first time ordering flowers and other companies understand the importance of hand delivering flowers. This company has put the cost before thw customer. AMAZON DELIVERY, seriously.
Secondly, the flowers were put under a car, in line with the wheel. The hose I sent the flowers to I cannot contact them to tell them so the BOX of flowers will probably be crushed.
I would have attached the photo that the idiot amazon driver took but there is not an option for that.

Shocking company, they do not listen to your feedback, the flowers are nothing like the pictures and look half dead, DO NOT BUY, WASTED MY MONEY AND RUINED MOTHERS DAY. FLOWERS WERE DELIVED BY YODEL IN A BOX

DO NOT USE!!!
This service is terrible. Take orders and then do not deliver. I have ordered twice, and I just heard a friend ordered from them, same problem. They are rubbish !