I order a bouquet of flowers for a birthday, they even said they offered same day delivery, I thought they would rely on local florist like the say on their website. Long story short, on 24.06 I made... See more
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I live in the UK and ordered flowers as a birthday present for delivery in Germany. Great choice of bouquet and plant options, and my bunch of flowers was delivered on time with full tracking informat... See more
I Needed flowers for the followin day. Fleurop let me down. That's when I discovered Euroflorist. You kept the promises that fleurop can't keep anymore. Great job, thank you!
I ordered flowers with vase red wrapping and the flowers were delivered in ordinary brown paper without a vase so the flowers would not die and when i contacted them about my order they gave me 5 eur... See more
Company details
About Euroflorist Deutschland
Written by the company
Es gibt immer einen Grund, Blumen zu verschenken.
Die Euroflorist-Gruppe ist Europas größte Blumenversandorganisation mit ca. 10.000 angeschlossenen Florist:innen in insgesamt 12 Ländern. Das Unternehmen wurde 1982 in der schwedischen Stadt Malmö gegründet. Seit 2001 ist Euroflorist auch in Deutschland aktiv. Unser Ziel ist es, den Versand von Blumen weltweit so einfach, so schnell, so preisgünstig und so zuverlässig wie möglich zu gestalten. Gemeinsam mit unseren Florist:innen liefern wir jährlich ca. 1,8 Mio. Blumensträuße aus.Contact info
Sachsenstraße 6, 20097, Hamburg, Germany
- +49 (0) 800 508 450 1
- info@euroflorist.de
- euroflorist.de
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This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Beautiful selection to suit all…
Beautiful selection to suit all budgets; lovely free chocolate… easy ordering and payment. Smooth delivery.
On time and as ordered.
Easy ordering process, delivered EXACTLY as ordered and - most importantly - on time! I've been using Euroflorist for years and have never been disappointed.
It was delivered on time/as awaited
It was delivered on time/as awaited. I never saw the flowers but my girlfriend said they were beautiful and was very happy.
So this definitely a trustworthy delivery copany. Thank you
This was the worst experience ever
This was the worst experience ever. The flowers did not arrive on delivery date so I wrote customer service and they told me to wait a day as sometimes the flowers arrive late. I already informed them that the delivery firm was already lying about passing by my place as we were there the whole day. Following day and third day were exactly the same history.
I claimed a refund writing to customer service again and the refused as their policy is sticking to the lies of the worst delivery firm ever DPD.
Never again being from them.
Poor from Euroflorist in Germany
Like other reviews, unfortunately there is no option for zero stars.
I ordered flowers and added extra gifts to be sent to my girlfriend in Germany for her birthday.
Throughout the purchasing process I was “reminded” that standard delivery (5.95) did not guarantee delivery on time - choosing “express” delivery (13.95) would however.
This was despite ordering 4 days in advance !
The T&C’s however specify delivery would be completed by 8pm on the date specified.
I requested delivery to my girlfriend’s place of work but she left at 6pm “flowerless”.
Maybe all florists in Germany offer a similar “service” but I won’t be using Euroflorist again.
You can make your own decision based on the reviews - I wish I had !
I would give no starts if I could.
I would give no starts if I could.
I ordered flowers for a friends birthday and paid for same day delivery. Nothing came. Ever.
They have no means of being contacted other than email, which they do not respond to. It is in my opinion a scam website.
lovely selection
Flowers arrived in good condition and very good Quality.
They have stolen my money
I have paid for some flowers and I have not been able to receive them even though I am at home waiting and tracking the unit in real time. They have kept the money without me receiving anything. Code: DE24182863
The delivery was very friendly and…
The delivery was very friendly and cooperative the flowers were beautiful.
The Flowers were fresh and substantial…
The Flowers were fresh and substantial and delivery
on time Thank you
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY
I ordered flowers that included chocolates and a birthday card, The chocolate and card was never delivered and after 5 emails, the sill denied delivering the rest and came up with an excuse that it is only complimentary and they don't have to do it, though it is very clearly advertised on their website, then they offered a flimsy 5euro WHAT A JOKE OF A COMPANY
not reliable
Unfortunately, flowers were not delivered even though I paid for the guaranteed delivery, very bad communications with the guests service and they were sending promising emails that all will be delivered as ordered.
Very disappointed with their service.
Wonderful Roses 👍
the flowers had nothing to do with the…
the flowers had nothing to do with the picture in the advertisement, was a bit disapointed
I was always kept informed about the…
I was always kept informed about the status, and I was notified exactly where the flowers were delivered. I was very pleased with the bouquet, as it looked truly as beautiful as it did in the picture.
Scam!
Scam!! Don’t use this web!!
( the address provided was correct)
Hello,
Unfortunately, our courier attempted to deliver your order, but the address provided was incorrect. Since the flowers are freshly arranged for each order, we are unfortunately unable to offer redelivery or a refund.
We understand this is disappointing and thank you for your understanding. As a token of our appreciation, we would like to offer you a €5 discount voucher for your next order. Please enter the code during checkout on our website to receive this discount.
Best regards,
Lina
Euroflorist Customer Service
Ordered flowers for birthday
Ordered flowers for birthday. Delivery couldn’t be made because person wasn’t home, so now they expect me to ask for whom the present is to drive 40mins to pick up bouquet (Ilive abroad). I even offered to pay deliver again but costumer service was not helpful and just said nothing they can do. Very disappointed I paid 45 euro for nothing.
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