Euroluggage Delivery Reviews 438

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Thank You for Your Great Support for Delivery of my courier at correct address. I am very Thankful to you just because of you my luggage have been delivered after 45 days between these i have strugg... See more

Rated 5 out of 5 stars

Prompt pickup, but the carrier DHL could provide a pickup slot so customers aren't waiting all day. Delivery was within 3 days, well before the max delivery duration of 7 days. All items arrived as p... See more

Rated 4 out of 5 stars

You did indeed a fantastic job. I had some problems in finding a shop in Paris where to print your labels and I believe also other people may have if they aren’t familiar with the town. Probably wou... See more

Rated 5 out of 5 stars

I’m very impressed about the services and travelling with Euro star. Leo and Khrystyna were prompt in responding to my queries. My luggages arrived earlier than the estimated delivery time and in good... See more

Company details

  1. Courier and Delivery Service

Written by the company

Delivering Eurostar passengers' luggage door to door since 2013. We provide seamless, efficient, and reliable door-to-door luggage delivery services across Europe and globally. Popular destinations include Paris, London, Brussels, Amsterdam, Rome, Zurich, New York, Sydney, Tokyo and Seoul.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

438 reviews

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Rated 5 out of 5 stars

Very Good experience

The delivery was smooth from beginning to end.
The person who picked up the luggage was understanding, very nice and helpful.

The drop off was on time, even earlier than expected.
The courrier was not as helpful as the first one but it’s okay.

3 September 2023
Rated 5 out of 5 stars

Excellent

Extremely helpful customer service by email (as couldn’t get through by phone).
Excellent & trouble free collection & delivery.
Didn’t even know this service was an option but would certainly consider using again.

13 August 2023
Rated 5 out of 5 stars

Will book their service again

Very quick turnaround time (picked up on 9th and delivered on 11th. Email communication requires some patience (slow response time and incomplete answers) but we got there in the end. Flexible with my change request which was enormously helpful. I probably overbooked the weights but it is on me.

10 August 2023
Rated 5 out of 5 stars

Excellent service from Khrystyna

Excellent service from Khrystyna who turned around a last minute request in record time. On top of which the luggage was delivered several days ahead of the original date announced. A great service which I will use again. If I had only known before about it!

2 July 2023
Rated 4 out of 5 stars

Fast delivery

Parcel arrived fast. However, there was a mix-up about the delivery address and I didn't receive a phone call about this. Delivery had to be rescheduled when a simple phone call would have resolved the issue.

26 June 2023

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