Thank You for Your Great Support for Delivery of my courier at correct address. I am very Thankful to you just because of you my luggage have been delivered after 45 days between these i have strugg... See more
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Prompt pickup, but the carrier DHL could provide a pickup slot so customers aren't waiting all day. Delivery was within 3 days, well before the max delivery duration of 7 days. All items arrived as p... See more
You did indeed a fantastic job. I had some problems in finding a shop in Paris where to print your labels and I believe also other people may have if they aren’t familiar with the town. Probably wou... See more
I’m very impressed about the services and travelling with Euro star. Leo and Khrystyna were prompt in responding to my queries. My luggages arrived earlier than the estimated delivery time and in good... See more
Company details
Written by the company
Delivering Eurostar passengers' luggage door to door since 2013. We provide seamless, efficient, and reliable door-to-door luggage delivery services across Europe and globally. Popular destinations include Paris, London, Brussels, Amsterdam, Rome, Zurich, New York, Sydney, Tokyo and Seoul.
Contact info
United Kingdom
- euroluggagedelivery.com
Great
Pickup and delivery was super smooth. Live updates about every step to ensure the luggage arrives safely. Customer service is also very responsive.
Prompt pickup and delivery
Prompt pickup, but the carrier DHL could provide a pickup slot so customers aren't waiting all day. Delivery was within 3 days, well before the max delivery duration of 7 days. All items arrived as packed. Suitcase wheels undamaged.
Great service. Will use again.
As promised delivered on time
Was nervous doing this because of all the airline luggage lost cases. But it was a great service. Picked up at the destination and drop off at the destination, very easy.
Suprinsingly quick
Suprinsingly quick, and impeccable service. Took about 3 days to arrive from London to Rural France and that wasn't the "express" option.
Eurostar Luggage Delivery are very good but…
Eurostar Luggage Delivery are very good but I only gave four stars as they were instructed to deliver one of the cases three days before we were due to be at the hotel and they left it two weeks early. Embarrassing to say the least.
quick and safe
very rapid delivery , very proffesional customer service
very rapid delivery . courteous and knowledgable phone assistance
Amazing standard of service from…
Amazing standard of service from Krystina, so far and beyond the call of duty, made my week and saved my holiday
What an excellent service
What an excellent service. Made travelling stress free, door to door service at affordable price, will use again and recommend to others.
Fantastic as always…2 cases safely…
Fantastic as always…2 cases safely delivered on time . Thinking of 3 cases next year ! Amazing !
I booked the service very late at night…
I booked the service very late at night for the next day. I was incredibly surprised that it had taken my order into consideration and came to take my luggage on time and delivered before the deadline at the correct location ! Great and fast service!
Excellent and efficient service
Excellent and efficient service - no hassle with customs - customer service responds quickly and delivery time is fast.
super support and service
They kept me updated consistently, support was very professional. collection smooth and when expected
and delivery happened earlier than expected
Same day pickup and timely delivery
Same day pickup and timely delivery. Pricing is right as well.
Simple process
Simple process. Delivery on time, as promised. Great help from advisor when I had a problem uploading passport copy via iPad. Will certainly use this service again
The service is quick and reliable.
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