Exact Delivery Reviews 

323
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 314 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and smooth delivery process, noting that drivers communicate arrival times clearly, arrive punctually, and always handle furniture with great care. Consumers also appreciate the competitive prices, fast responses, and excellent communication from the very beginning all the way to the final drop-off. However, some people mentioned encountering rude drivers, unexpected extra fees for stairs, or unprofessional behavior during the drop-off process. A few consumers also noted poor communication, missed time slots, or instances where delivery workers left items outside instead of bringing them inside.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery_service, noting excellent communication and punctual... See more

Staff

Users describe positive interactions with staff, highlighting excellent communication and helpfulness... See more

Service

Consumers find service to be positive, highlighting professional drivers and reasonable prices. Reviewers... See more

Product

Customers had extremely positive experiences with their product purchases and delivery services. Reviewers... See more

Price

Customers consistently note positive experiences with price, highlighting very reasonable rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Courier kept us informed all the way from collection to delivery. Driver and drivers mate were very frendly, and careful of the couch that was been delivered and very careful of our property when br... See more

Rated 5 out of 5 stars

Excellent service, exactly on time from top notch people, easy to contact, super helpful and use a very good system to keep track of delivery every step of the way. Delivered with care and faultless c... See more

Rated 5 out of 5 stars

I was given a date for delivery Monday 27th to Tuesday 28th, they messaged Tuesday with a time slot, I was then asked if time was suitable etc, Tuesday I was sent message when they were an hour away t... See more

Rated 5 out of 5 stars

Reliable Service From start to finish, this has been an excellent company to deal with. Accurate quote for the job with no hidden extras. Although I wasn't present for the collection, I understand th... See more


Company details

  1. Courier and Delivery Service

Written by the company

Delivery services with jest of coffee


Contact info

4.8

Excellent

TrustScore 5 out of 5

323 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 17% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(323)

323 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Ive never used a service like this before do was quite nervous but i cant recommend this company enough The price was good, the communication was excellent , they did everything they said they, they phoned before they're arrival and the drivers were polite. Highly recommended

14 August 2026
Unprompted review
Rated 5 out of 5 stars

These people are simply the best.

These people are simply the best at what they do.
I've dealt with lots of delivery companies and these guys know what they're doing - they really took care to make sure a set of alloy wheels were protected for transport and photographed eveything before loading.
Definitely recommend them.
Thanks.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Sofa Delivery

I ordered a sofa through EBay and the seller arranged delivery using this company. They verified all the delivery details (address etc) with me and then gave me a day and approx. time. The delivery was made well within the time frame and I was sent update texts throughout the day. The actual delivery was quick and efficient and I couldn’t have asked for a better service. Very pleased, thank you.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Daniel was very easy to make arrangements with and the delivery guys picked up and delivered within the time slot they provided. Would happily recommend

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Mattress delivery

I was kept me informed about timing of delivery from the time of purchase to actual arrival. They were well within the 3 hour time slot and were friendly and helpful in getting a king-size mattress into the house for me.
Altogether a very positive outcome for me.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. They arrived as planned, called me beforehand & turned up on time. They were also very courteous & helpful. Would definitely recommend. Thank you

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, exactly on time from top notch people, easy to contact, super helpful and use a very good system to keep track of delivery every step of the way. Delivered with care and faultless customer service. Thank you

3 August 2026
Unprompted review

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