EuropaFoodXB (Le Supermarche) Reviews 

432
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of hard-to-find international and specialty products, making it a reliable source for their needs. The excellent quality of goods and careful, protective packaging ensure items arrive in great condition. Delivery is often described as reliable, swift, and well-communicated, with orders arriving on time, and the ordering process is easy and efficient. However, some customers also noted issues with product condition upon arrival, such as damaged, missing, or expired items.

What people talk about most

Product

Clients share positive opinions on product, highlighting the great range available, including items hard to... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising on-time and well-packaged... See more

Quality

Customers consistently note positive experiences with quality, praising the high standard of food, produce,... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy and straightforward,... See more

Service

Reviewers highlight positive aspects of service, with many praising the friendly and courteous staff,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, fantastic food, well packaged and delivered within the time frame given. Goods are more expensive than in France (understandably), but it will always be cheaper than going to France.... See more

Rated 5 out of 5 stars

I was so excited when I found my favourite non Uk items available at a competitive price . My first order had 3 items missing as they were not in stock for my delivery date. Quality of everything and... See more

Rated 5 out of 5 stars

Yet another order successfully arrived, well packed as usual and great BBE dates. Automatic discounts are applied now each time I order and the product range is great for my needs. I find the pricing... See more

Rated 5 out of 5 stars

Great trader with a wide range of products available on the website. Ordering is easy and delivery costs are reasonable. Some products are quite expensive, but to get things here in the UK that are... See more

Company replied


Company details

  1. Supermarket
  2. Dairy Products Shop
  3. Food products supplier
  4. Italian Food Shop
  5. Wholesale Food Store

Written by the company

EuropaFoodxb is highly recommended as an online EU food specialist. We offer over 6000 French, Italian, Portuguese and other European products with a wide variety of food available from your favourite cakes, biscuits and yoghurts to oysters and foie gras. We import all our products fresh from Europe and deliver them directly to your door fresh on demand. Free London Delivery for any orders over £60 and for the rest of the country over £80. Nationwide delivery within 3-5 working days including fresh products. No extra taxes or hidden charges. No minimum order is required.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

432 reviews

5-star
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3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(432)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The blinis were good

The blinis were good
However I wanted COCKTAIL sized blinis and assumed that as they were packaged in 32s rather than the usual 16s that they would be very small
Do you do cocktail size blinis just suitable for popping into the mouth please

19 February 2026
Unprompted review
Rated 5 out of 5 stars

My new 'go to' supplier

The only place I can get Nestle condensed milk and delighted with the product, delivery and service. So happy that I now have a 'go to' place for this wonderful product.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Wide range of great products

I love the food of France and am so pleased that I can get such a wide range of my favourites that I find so hard to source elsewhere. And it doesn't stop there with my favourites from Sweden and elsewhere in Europe being available too. Thank you so much for being, Europa Foods

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Show items as "in stock" online but they are not delivered as they are in fact out of stock.

I made quite a large order and chose EuropaFood because it said it had an item in stock. When the delivery arrived the item wasn't there and it was marked out of stock. However, it is still marked "in stock" on their website. This is really annoying as I would have made the whole order with another company had I known as that was the only item I really wanted.

10 January 2026
Unprompted review
EuropaFoodXB (Le Supermarche) logo

Reply from EuropaFoodXB (Le Supermarche)

Hi Alice,

I’m sorry we couldn’t deliver the Carambar Shower Cream for your chosen delivery date (Saturday 10/01/2026).

To clarify: stock is not guaranteed at the time an order is placed. This is the case across UK retailers and specialty importers, because availability depends on supplier stock in France at the time we source the goods.

In this instance, the item was not available in France in time for Saturday delivery, so ANY (!) UK suppliers of French products would have faced the same issue, as we all use the same supply channels.

Thank you for your understanding. Kind Regards, Kat

Rated 1 out of 5 stars

Stale crisps!

Ordered Lays crisps on 21-12-2025
Received order on 31-12-2025
All 18 bags out of date, packet date 13-12-25
All stale!
Not happy will never order again!

31 December 2025
Unprompted review
EuropaFoodXB (Le Supermarche) logo

Reply from EuropaFoodXB (Le Supermarche)

Hi, please can you get in touch with our customer services

Rated 5 out of 5 stars

Very easy to order

Very easy to order, had exactly what I was looking for - Maroilles french cheese. Reasonable price & delivery charge coupled with efficient & careful delivery - Many thanks

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

Excellent product and service. Delivered very quickly, well-packed and the product - a French chocolate was absolutely delicious. Highly recommend for goods being as described, careful packaging and excellent tracking and shipping. Great service. Thank you!

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. They kept me informed about the progress of my order without bombarding me with messages. The items arrived on the day I requested and at the time specified. The cheeses were well packaged and when I initially made a mistake and rang to say something was missing, the lady I spoke to was polite and helpful. I later found the missing item where it had fallen out of the parcel and rang to let them know and the same lady was very nice about my mistake. I would recommend this company

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Good professional store

Had a good experience with my first order to EuropaFood's online store. There was an issue processing my payment, but they phoned and resolved it. The jars of coffee I ordered were extremely well packed - I've never seen glass jars given such good protection. Decent best-before-end dates on them too.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Recommend

Great product that I wasn't able to buy anywhere else in the UK. Easy ordering process and swift and on time delivery.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Place to Shop!

This is the only company to sell the coffee I really love and the cost, shipping and communcation was all excellent. Can't be happier and would highly recommend to anyone.

5 November 2025
Unprompted review
Rated 4 out of 5 stars

Have used the company several times…

Have used the company several times before and only been disappointment once due to lack of availability. Prices are affordable when you think of what it would cost us to go to France to shop in person; which we would love to do if we could. Unfortunately, we live nowhere near London which means delivery is the only option (which has been reliable) with the slight inconvenience of loads of recyclable packaging to cope with.

23 October 2025
Unprompted review

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