The Ewbank hydroH1 hard floor cleaner is now my most treasured possession! I have tried several different types but this hands down is probably the best one on the market, think of it as an upright s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a new handle for sweeper which comes in three pieces. They sent me two pieces when i told them they said dispose of this order and they would send me a new order, which they did but the new o... See more
Just purchased a Ewbank Supreme ironing board and it’s an absolutely brilliant! Had a nightmare with others being faulty, unsteady, limited range of height, iron rests not fit for purpose , so finding... See more
Company replied
Floor Polish none slip, brought manyly because my small Wired haired Dachshund (was) slipping on the Wood and Laminate floor and her has arthritis in her front legs. wonderful dog not slipping but als... See more
Company replied
Company details
Written by the company
We have been passionate about helping to clean your home since 1880. Now our product range is filled with a mix of the tried and tested, to the modern and innovative in floorcare products. We have floor sweepers that have been a mainstay in UK homes since we began manufacturing products, as well as the latest innovative cordless stick vacuum cleaners that combine the convenience of a floor sweeper, with the suction power of an upright vacuum cleaner. If you’re looking for a deeper clean for your floors we have a selection of products tailored for various floor surfaces. Shampooers ensure you can remove the dirt from your carpets and rugs, whereas floor polishers will lift the stains from your hard floor surfaces so you can restore all your floors to their former glory.
Contact info
38 Bluestem Road, IP3 9RR, Ipswich, United Kingdom
- +441473271272
- services@ewbank.co.uk
- ewbank.co.uk
4.2
Great
745 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It works fine
It works fine, and seems to have overcome the design flaws in the previous model - which was useless.
30 September 2024
Reply from Ewbank
Thank you very much for your review and feedback.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
efficient and on time
16 September 2024
Reply from Ewbank
Thank you very much for your review and feedback.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
Reply from Ewbank
Thank you very much for your review and feedback.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
Simple transaction
Simple transaction, with very swift delivery, even without next day option chosen.
24 September 2024
Reply from Ewbank
Thank you very much for your review and feedback.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
The company is excellent but be wary of…
The company is excellent but be wary of buying direct as the courier service is DX Express who are completely incompetent. They have been trying to deliver my item for over one week and despite emails from Ewbank they have failed to deliver.
Ewbank have been very good in trying to get the item delivered but only use this courier company which unfortunately gives the supplier a bad name. At this point in time I am still waiting for my order to be delivered.
25 September 2024
Reply from Ewbank
Thank you for your review and feedback.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
I never waited a long time for the…
I never waited a long time for the parcel to come and the item was quite good quality
13 September 2024
Reply from Ewbank
Thank you very much for your review and feedback.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
The brushes fit i did no the needed…
The brushes fit i did no the needed replacing I use the ewbank daily to get up dog hairs and crumbs you would be amaze how much it picks up.
30 August 2024
Reply from Ewbank
Thank you very much for your review and feedback.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
Absolutely no problems with the this…
Absolutely no problems with the this item and the service.
9 September 2024
Reply from Ewbank
Thank you very much for your review and feedback.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
Quick and efficient
7 September 2024
Reply from Ewbank
Thank you very much for your review and feedback.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
Prone to blocking up
4 September 2024
Reply from Ewbank
Thank you very much for your review and feedback.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
Nice compact sweeper
Nice compact sweeper
On reflection, maybe should have bought the next model that picks up to the edges & both forward and reverse.
This model is perfectly adequate for the price.
2 September 2024
Reply from Ewbank
Thank you very much for your review and feedback.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
After waiting since Feb.for it i was…
After waiting since Feb.for it i was delighted it came back into stock.
2 September 2024
Reply from Ewbank
Thank you very much for your review and feedback.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
Top Notch
I find hoovers too awkward and heavy for me as I'm getting ol.
Der this is perfect for me and is very good picks up really well easy empty
2 September 2024
Reply from Ewbank
Thank you very much for your review and feedback.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
Quick delivery and easy to use.
30 August 2024
Reply from Ewbank
Thank you very much for your review and feedback.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
Reply from Ewbank
Thank you for your review and feedback.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
Embank push cleaner
Great product great product excellent customer service and fast delivery
28 August 2024
Reply from Ewbank
Thank you very much for your review and feedback.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
A well made small yet effective carpet…
A well made small yet effective carpet sweeper
27 August 2024
Reply from Ewbank
Thank you very much for your review and feedback.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
It cleans beautifully
27 August 2024
Reply from Ewbank
Thank you very much for your review and feedback.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
Reply from Ewbank
Thank you very much for your review and feedback.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
Just what the doctor ordered
Needed a steam cleaner with attachments and a hose' looked at different branded ones but EWBANK'S the one we choose.It sparkled up our Bathroom tiles made them look like new' our kitchen floor and loads things more and that's all thanks to you.A brilliant steam cleaner in every single way' Made light work of the elbow grease' The jobs were child's play.
20 August 2024
Reply from Ewbank
Thank you very much for your review and feedback.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.