Exact Delivery logo
Visit website

Exact Delivery Reviews 

423
•
TrustScore 5 out of 5

4.8

Courier and Delivery Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 409 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional delivery service, noting that drivers arrive on time and keep them consistently well-informed throughout the entire transport process. People also highlight the incredibly helpful and polite staff who take great care when handling heavy furniture and personal items. Consumers appreciate the reasonable pricing and smooth overall arrangements from beginning to end. Some reviewers were not happy with unprofessional behavior, poor communication, and a lack of proper equipment during certain deliveries. A few people experienced issues with staff wearing inappropriate footwear or failing to handle items properly upon arrival.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals within... See more

Staff

Customers had great appreciation for the staff, frequently highlighting that the delivery personnel were... See more

Service

People report positive experiences with service, frequently praising courteous drivers, punctuality, and... See more

Product

Users describe satisfaction with product delivery, highlighting that items arrived safely in perfect... See more

Price

Reviewers express great satisfaction with the price, highlighting very competitive quotes and no hidden... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The delivery was of a vintage leather armchair and foot stool. The driver and his assistant moved the items with great care, expertly maneuvering the chair through a narrow hallway. They were both f... See more

Rated 5 out of 5 stars

They moved three piece suite from Darlington to Stockport. I used Shiply site and chose them as price cheapest. I paid deposit via secure Shiply site and rest was cash on delivery. They agreed the dat... See more

Rated 5 out of 5 stars

These people are simply the best at what they do. I've dealt with lots of delivery companies and these guys know what they're doing - they really took care to make sure a set of alloy wheels were p... See more

Rated 5 out of 5 stars

This is a remarkable transport company/courier. I bought an oven on eBay, in Darlington, and this company delivered it to north Surrey in three days. They communicated immediately they had the order,... See more

Company details

  1. Courier and Delivery Service

Written by the company

Delivery services with jest of coffee

Contact info

4.8

Excellent

TrustScore 5 out of 5

423 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(423)

419 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service!

The communication, collection and delivery were all great and went as planned. Very happy with the service and price. Thanks again

17 September 2026
Unprompted review
Rated 3 out of 5 stars

Good communication throughout via text…

Good communication throughout via text concerning delivery date and times throughout. I had expected delivery on 2 previous dates which didn't materialised but again where cancelled with notifications.

12 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. The driver informed me when he was nearby and took care coming up my drive not to damage any trees. The guys were excellent in bringing the mattress into the bedroom unwrapping it and putting it on the bed and taking the old one down the stairs. Huge thanks to them JM

8 September 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look