Very positive experience with the whole process. I got a satisfactory offer after uploading the photos of my car, and on the day of pickup, I got paid immediately after the pickup driver did a 20 minu... See more
Company replied
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Car sold very quickly for a reasonable price. Only minor issue was wait times on calling and duplicated emails from the dealer. Great customer service and follow up calls from Silvia. Car gone within... See more
Company replied
I would just like to, thank everyone at exchange my car, it really was excellent from start to finish. In particular Sylvia, and Mia on the buying team, who were very professional and friendly. I wo... See more
Company replied
First Class From start to finish, very informative through process. Paid before they took the car. Collection driver extremely polite, helpful and professional Took a week from valuation to collec... See more
Company replied
4.6
Excellent
77 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Reply from Exchange My Car
Hi Davidson, thank you so much for your kind feedback. We are really pleased the process is efficient and helpful.
Quick and easy and payment also very…
Quick and easy and payment also very easy and quick
29 April 2026
Unprompted review
Reply from Exchange My Car
Hi Shiraj, Thank you for your feedback.
We’re really pleased to hear you found the process quick and easy, and that the payment was smooth and fast too.
Thanks again for choosing Exchange My Car.
They hang up on me without any…
They hang up on me without any explanation!
Rude !
29 October 2025
Unprompted review
Highly recommended
Highly recommended, very easy to get prices and very responsive customer service. Highly recommended
17 July 2025
Unprompted review
Reply from Exchange My Car
Thank you so much for the fantastic review! We're really glad to hear everything went smoothly and that you found our service both responsive and easy to use. Our goal is always to make the process as stress-free as possible. We truly appreciate your recommendation!
Fast & easy to use service
Fast & easy to use service, was offered an excellent price for my car. Silvia was very helpful, which made the process hassle free.
Would definitely use again.
1 July 2025
Unprompted review
Reply from Exchange My Car
Thank you so much, Mr. Phillip, for your kind words! We're really pleased to hear the service was smooth and that you were happy with the offer. Silvia will be thrilled to hear your kind words. We’d be happy to help you again anytime!
Good
Professional intermediary company who communicate well.The agent i spoke to is called 'Phil' and he was friendly and honest in his approach,i cannot fault him personally,he did his best to find a buyer for my vehicle.
Unfortunately,it was the purchasing company 'BigWantsYourCar' who then began to mess me about,renaged on the deal,and left a bad taste.
3 February 2025
Unprompted review
Reply from Exchange My Car
Hello Glenn, thank you for your honest feedback. We're glad you had a good initial experience with our team. We aim for smooth transactions, and your experience helps us improve. Please reach out if we can assist further.
Great Company, trustworthy and reliable
I recently used this company to sell my car, I had quotes from a few different companies and was nervous because this was all new to me but from the beginning Exchange my car stood out for me, they were professional and informative and after a few questions I was made a fair, realistic offer.
On a pre arranged date they came out to inspect the car, after this they agreed to pay the original price offered and the money was paid into my account before any keys and paperwork were handed over.
They were very reliable and trustworthy and I be happy to use them again.
11 October 2024
Unprompted review
Reply from Exchange My Car
Hi Ann, thank you for your amazing and detailed review! We’re so glad we could make the process smooth, professional, and trustworthy for you. Knowing we stood out and met your expectations means the world to us! We’d be delighted to assist you again in the future.
Superb service
Superb service from start to finish. By far the easiest car sale in my experience.
6 August 2024
Reply from Exchange My Car
Hi Reece, thank you for your kind words! 😊 We're so glad we could make your car sale experience superb and hassle-free!
Great concept, great offers
The concept of getting many offers in one go was very helpful and saved a lot of time. I accepted the best bid and had the car collected the next day without any issues.
7 August 2024
Reply from Exchange My Car
Hi Shayna, thank you for your lovely feedback! 😊 We're so pleased you found our concept helpful and time-saving. It's great to hear the process went smoothly and quickly for you!
Smooth sale
Smooth sale. Very professional company. They stuck to their offer without any haggle and paid within minutes.
13 September 2024
Reply from Exchange My Car
Hi Daniel, thank you for your kind words! We're delighted to hear the process was smooth and professional. Sticking to our offers and providing quick payments is what we strive for!
The ease of communication and…
The ease of communication and coordination throughout the entire process was outstanding, and I would highly recommend this service and use it again in the future.
2 September 2024
Reply from Exchange My Car
Hi Gunther, thank you for your wonderful feedback! We're delighted you found the communication and coordination outstanding. We look forward to assisting you again in the future!
Reply from Exchange My Car
Hi Thomas, thank you for your fantastic review! We're so glad you had such a great experience with us. We appreciate your support!
Highly highly recommended
I have tried every car buying site available on the internet and none come close to Exchange My Car. The highest offers and easiest process I have come across. Highly recommend.
4 August 2024
Reply from Exchange My Car
Hi Gail, thank you for the glowing recommendation! 🌟 We’re thrilled to hear you found our process easy and offers unbeatable. We appreciate your support!
Very simple process
Very simple process that doesn't require a listing or countless photos of your car. Very sraightforward and efficient.
10 August 2024
Reply from Exchange My Car
Hi Elliot, thank you for the great feedback! 😊 We’re so pleased you found the process simple and efficient. That’s exactly what we aim for!
Reply from Exchange My Car
Thank you, Iridián! We're glad you found the process super easy and cost-effective. Your recommendation means a lot to us!
Much bettter than auction sites
Much better than auction sites for anyone that wants a short cut to selling their car quickly and still get a good price for it!!
31 July 2024
Reply from Exchange My Car
Thank you, Nathan! We're thrilled to hear our service provided a better and faster alternative to auction sites. We appreciate your feedback and are here if you need us again!
Reply from Exchange My Car
Thank you, Alex, for your kind words! We're so glad we could deliver on our promises and provide you with a great experience. Let us know if there's anything else we can help with!
Sold in 2 days
Car was gone within 2 days without any hidden downsides, very slick process throughout.
4 August 2024
Reply from Exchange My Car
Thank you, Oliver! We're so glad we could make the process quick and smooth for you. We appreciate your feedback and are always here to assist!
Reply from Exchange My Car
Thank you, Pauline! We're delighted to have exceeded your expectations with the price and service. Your satisfaction is our priority!
Great concept.
Great concept. Sold my car to one of Exchange MY Car's recommended buyers and had a fantastic experience. They have an extremely clever system that selects the ideal buyer for your car. I was sceptical at first but completelly convinced now. I wouldn't have found this buyer any other way, well done!
4 August 2024
Reply from Exchange My Car
Thank you, Gareth! We're so glad you found our system helpful and had a fantastic experience. It's great to hear we exceeded your expectations and made the process stress-free!
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