Exchange My Car Reviews 

82
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Overall the process is ok, just remember that the first valuation is never the true amount. The dealer I used required lots of pictures / videos, sometimes the same ones multiple times. On the day... See more

Company replied

Rated 5 out of 5 stars

Very positive experience with the whole process. I got a satisfactory offer after uploading the photos of my car, and on the day of pickup, I got paid immediately after the pickup driver did a 20 minu... See more

Company replied

Rated 5 out of 5 stars

Car sold very quickly for a reasonable price. Only minor issue was wait times on calling and duplicated emails from the dealer. Great customer service and follow up calls from Silvia. Car gone within... See more

Company replied

Rated 5 out of 5 stars

I would just like to, thank everyone at exchange my car, it really was excellent from start to finish. In particular Sylvia, and Mia on the buying team, who were very professional and friendly. I wo... See more

Company replied

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4.6

Excellent

TrustScore 4.5 out of 5

82 reviews

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No recent history of asking for reviews

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4.6

All reviews

(82)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Much bettter than auction sites

Much better than auction sites for anyone that wants a short cut to selling their car quickly and still get a good price for it!!

31 July 2024
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Reply from Exchange My Car

Thank you, Nathan! We're thrilled to hear our service provided a better and faster alternative to auction sites. We appreciate your feedback and are here if you need us again!

Rated 5 out of 5 stars

Thankyou

First honest company I come across that pay what they say. Thankyou

3 August 2024
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Reply from Exchange My Car

Thank you, Alex, for your kind words! We're so glad we could deliver on our promises and provide you with a great experience. Let us know if there's anything else we can help with!

Rated 5 out of 5 stars

Sold in 2 days

Car was gone within 2 days without any hidden downsides, very slick process throughout.

4 August 2024
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Reply from Exchange My Car

Thank you, Oliver! We're so glad we could make the process quick and smooth for you. We appreciate your feedback and are always here to assist!

Rated 5 out of 5 stars

Many thanks

Got a better price than expected, very pleased.

5 August 2024
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Reply from Exchange My Car

Thank you, Pauline! We're delighted to have exceeded your expectations with the price and service. Your satisfaction is our priority!

Rated 5 out of 5 stars

Great concept.

Great concept. Sold my car to one of Exchange MY Car's recommended buyers and had a fantastic experience. They have an extremely clever system that selects the ideal buyer for your car. I was sceptical at first but completelly convinced now. I wouldn't have found this buyer any other way, well done!

4 August 2024
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Reply from Exchange My Car

Thank you, Gareth! We're so glad you found our system helpful and had a fantastic experience. It's great to hear we exceeded your expectations and made the process stress-free!

Rated 5 out of 5 stars

Very happy, thanks!

Very happy with their service, I wouldn't use anyone else from now on

2 August 2024
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Reply from Exchange My Car

Thank you, Yasmin! We're thrilled to hear you're happy with our service and that we've earned your trust. We're here whenever you need us!

Rated 5 out of 5 stars

amazing experience

had an amazing experience selling my car to these guys. could not have been easier!

5 August 2024
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Reply from Exchange My Car

Hi Amiyah,thank you for your kind words! 😊 We’re thrilled to hear your experience was so smooth and easy.

Rated 5 out of 5 stars

Brilliant find

I'm glad to have come across Exchangemycar when selling my daughter's first car, no other website compares in terms of speed and choice. Recommend

4 August 2024
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Reply from Exchange My Car

Thank you for your wonderful feedback! 😊 We’re delighted we could make selling your daughter’s first car such a quick and easy experience.

Rated 5 out of 5 stars

10/10 ease and speed The easiest…

10/10 ease and speed The easiest process out there. Deal agreed in 30 minutes, car picked up and paid for the next day.

9 July 2024
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Reply from Exchange My Car

Hi Kiran, thank you for your fantastic review 😊 we’re so happy to hear the process was quick and easy for you, with everything sorted in just a day!

Rated 5 out of 5 stars

Huge thanks!

Huge thanks!! From getting 4 good offers on the website through to selling my M4 in 2 days, ExchangeMYcar was impeccable. Huge thanks for the help.

9 July 2024
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Reply from Exchange My Car

Hi Rupert, thank you for your amazing review! We’re thrilled to hear you got great offers and sold your M4 in just 2 days. It was our pleasure to help you!

Rated 5 out of 5 stars

Great company

Brilliant service, saved me a lot of time and got me a better price than hoping for

3 July 2024
Unprompted review
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Reply from Exchange My Car

Hi Alexis, we are so glad to have exceeded your expectations on your vehicle's sale price! Thank you for sharing your experience 😊

Rated 5 out of 5 stars

Helpful, knowledgeable

Very helpful and knowledgeable staff that actually care and want to help you get the most money possible. The chap who helped me went above and beyond to find an offer I was happy to take. I'd recommend without hesitation!

30 June 2024
Unprompted review
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Reply from Exchange My Car

Hi Sennet, thank you for your kind words. We are glad to know you had a pleasant car selling experience with Exchange My Car! 😊

Rated 5 out of 5 stars

Nice and simple

Nice and simple way to sell a car, the complete opposite of selling privately

4 June 2024
Unprompted review
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Reply from Exchange My Car

Hi Brandon, we are delighted to know you found Exchange My Car better than selling privately. It was a pleasure to help you sell your car!

Rated 5 out of 5 stars

Rasy from start to finish

For someone who doesn't understand cars, I was worried about how difficult sellling mine would be. Thankfully I came across Exchangemycar who took all the stress away and helped me get a great price without much effort

3 June 2024
Unprompted review
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Reply from Exchange My Car

Hi Theo, our team is delighted to read about your experience with Exchange My Car. We are glad you had a stress-free experience and a great price! 😊

Rated 5 out of 5 stars

Best car selling process out there

First time with ExchangeMyCar and I am impressed! Yhey vet the dealers and make sure they all follow the same rules. After declaring some damage my car had the offer naturally dropped and I chose to go with a different buyer from the list they all provide the same service so you can just go by the highest price you get offered. Great experience.

6 June 2024
Unprompted review
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Reply from Exchange My Car

Hi Joshua, it was a pleasure to help you get the best price possible for your car! Thank you for your review. 😊

Rated 5 out of 5 stars

Positive Experience!

No faff just a straight-forward process and quick money transfer 👍

7 June 2024
Unprompted review
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Reply from Exchange My Car

Hi Harper, thank you for your review! 😊

Rated 5 out of 5 stars

Such a great company

Such a great company, there was no haggling over the price, no fees, and all went smoothly. The best website around to sell your car. Thank you!

8 September 2023
Unprompted review
Exchange My Car logo

Reply from Exchange My Car

Thank you for your lovely feedback! We’re thrilled to hear everything went smoothly with no fees or haggling. It’s great to know you found us the best site to sell your car!

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