Exfolilux 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered this Razor from an instagram Ad. Never received and now even my confirmation email is a dead end! It's a total SCAM!!

Rated 1 out of 5 stars

Like many others have said, I wish I had done my research here before ordering. This is a total scam. Order placed almost 2 months ago, received a tracking number, but the package (in China) still h... See more

Rated 1 out of 5 stars

Bad bad bad! Total scam. No response no matter how many times contact them as still haven’t received my order almost a month later!! Same as other reviews, get a random Spam ‘notification’ about or... See more

Rated 1 out of 5 stars

Total SCAM! Never received the products since February 16. They claim it “shipped” however the tracking number provided has shown “parcel data submitted to carrier” since March 6 without any updates.... See more

Company details


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam, don't waste your money

Like many others have said, I wish I had done my research here before ordering. This is a total scam. Order placed almost 2 months ago, received a tracking number, but the package (in China) still hasn't been picked up by the carrier, so nothing received. I did receive an email response (a week after I sent it), but not holding my breath I'll ever receive any product.

8 April 2024
Unprompted review
Rated 1 out of 5 stars

ZERO stars

ZERO stars - would give negative stars if that was available. COMPLETE SCAM! As others have reported, do not order from this company! Wish I would have read reviews first. Ordered and never received a product. Website says they ship from Miami but tracking was from China and never updated. I emailed countless times with no response. I even attempted contact through their website. I will now have to file a fraudulent charge report with my bank.

20 March 2024
Unprompted review
Rated 1 out of 5 stars

IF I COULD GIVE A 0 I WOULD!

COMPLETE SCAM
These reviews are all true.
Please don't order this product.
I purchased on Feb. 27th and I still didn't get mine.
And Exfolilux doesn't response to my emails.
It’s such a shame because I only found this product from a Facebook advert which seemed to have great reviews, don’t trust Facebook or Instagram adverts ethier wait for the website to be put on trust pilot! Too many scammers around

28 February 2024
Unprompted review
Rated 1 out of 5 stars

Complete scam.

Like the others, can’t give a zero star review. Paid extra for “front of the line” shipping, and took over a month to arrive. When it did, there was no branding, just a plain brown box that says “safety razor” with box of flimsy blades that says “Byfing Eagle, Shanghai China”. Everything is cheap and clearly not from a legit company, completely false advertising. I’ve received the product so not sure if I can still do a chargeback but it sounds like from everyone else they won’t give me a refund. Can’t reach anyone on their site. Complete scam.

30 March 2024
Unprompted review
Rated 1 out of 5 stars

Required to give a star but would prefer to leave 0

Required to give a star to leave a review. As others have said, do not order from this company. Ordered and never received a product. Website says they ship from Miami but tracking was from China and never updated. I emailed countless times with no response. I even attempted contact through their website. The fact of no social media presence is a major red flag. Stay far away. Wish I read these reviews before ordering. I have filed a chargeback with my bank and credit card company.

30 March 2024
Unprompted review
Rated 1 out of 5 stars

Huge scam, reach out to ACCC

Huge scam! Ordered, waited months, approached them via email was given a dodgy tracking number that did not exist.

Call your bank and ask them to help you! Also reach out to the accc as they’re the regulators for this illegal activity.

30 January 2024
Unprompted review
Rated 1 out of 5 stars

This is a SCAM

Don't buy from exfolilux or any ad off instagram. All are scams. Cheap razor and no razor blades. Took over 3 months to arrive. You are better off buying from Amazon because you can always return if the product is of a poor standard. This is a cheap Chinese knock off claimi g to be endorsed by Taylor Swift. It isn't this company. Report the company to your local trading standards office. I want a refund. Cheap Chinese products and the razor doesn't even work.

28 March 2024
Unprompted review
Rated 1 out of 5 stars

Would give zero stars if possible!

Firstly what a shambles! If I knew it was a dodgy company I wouldn’t have bothered ordering! Should have come here first!

I placed the order for the GLIDE 2.0 razor and 100 razor blades and got a free exfoliation glove, was under the impression it would take 4-7 days delivery as stated on their website, this order was placed on Friday 23rd February, 2 weeks had passed and still no products - checked my tracking and nothing - fast forward to the 8th March and it had just been processed then saw it’s coming from China?! Their website said it was UK delivery so another lie!

Finally arrived today and it is not what was advertised; the razor looks nothing like the one shown, instead of 100 razor blades they sent 10 flimsy cheap Chinese branded ones that look nothing like they advertised either!

I have claimed my money back from my bank luckily - stay well alway from this company! Wouldn’t trust using this razor so it’s now in the bin.

28 March 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS WEBSITE!

DO NOT BUY FROM THIS WEBSITE!
Absolute fraud, no interaction from them after payment, been almost a month and nothing has turned up. I have sent them countless emails and no response. The tracking information has not been updated since the beginning of the month. Do not buy from this company!

5 March 2024
Unprompted review
Rated 3 out of 5 stars

Late shipping, no blades

Supposedly 4-7 day shipping but took over a month and only got shipping updates after i sent an email to complain. Doesn’t come with any blades which should be in the description so haven’t been able to actually use

25 March 2024
Unprompted review
Rated 1 out of 5 stars

Total SCAM!

Total SCAM! Never received the products since February 16. They claim it “shipped” however the tracking number provided has shown “parcel data submitted to carrier” since March 6 without any updates. No response to multiple messages to Exfolilux. Total SCAM website. Avoid!!

22 March 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look