We bought multi-trip annual insurance, and the option of just buying cover for emergency medical care and repatriation suits us. We live in France, and return to the UK to visit friends and family 3 t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sraight forward renewal process, hasle free and easy to read infomration. All optons are on display, so you select which ones you wish to include and the price is adjusted in front of you. Once you ha... See more
Company replied
I have renewed my Expat Group Travel Insurance for both my husband and I every year since 2019. It is always very easy to do even if you want to change your cover. I particularly like that I have be... See more
Company replied
Relatively easy to work through. Perfect for our expat situation when returning to the home country after spending a long spell working overseas. We can select what we want to suit our requirements an... See more
Company replied
Company details
- #109 of 227 best companies in Insurance agency
- #19 of 28 best companies in Health insurance agency
- #18 of 22 best companies in Income Protection Insurance Company
- #48 of 54 best companies in Life Insurance Agency
- #39 of 67 best companies in Travel Insurance Company
About Expatriate Group
Written by the company
Expatriate Group
A leading provider of international health insurance and financial services for expatriates and global citizens.With over 30 years of experience, our company offers a range of solutions that cater to the unique needs of individuals, families, and businesses living and working abroad.
We understand the challenges and complexities of international living, which is why we offer comprehensive insurance coverage and financial services to ensure our clients have the protection they need while abroad. Our products include health insurance, life insurance, income protection, and travel insurance, all designed to provide peace of mind and financial security.
Our team of experienced professionals is dedicated to providing personalized service and support, helping clients navigate the complexities of global healthcare and insurance. We work with leading insurance providers around the world to ensure our clients have access to quality healthcare and financial services, no matter where they are.
At Expatriate Group, we believe in making international living accessible and affordable for everyone. Whether you are an individual, family, or business, we have a solution that fits your needs and budget. Contact us today to learn more about our products and services, and how we can help you protect your health and wealth while living abroad.
Get a quote Contact UsExpatriate Healthcare
Written by the company
- 14 day money back guarantee
- If you purchase any product from Expatriate Group and aren't 100% happy, so long as you haven't made a claim, we will refund 100% of your premium.
Contact info
Delmon House, RH15 9AE, Burgess HIll, United Kingdom
- +44 20 3551 6634
- hello@expatriategroup.com
- expatriatehealthcare.com
4.7
Excellent
476 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sensible Value Flexible Policies
Well as someone who has had a few various medical conditions, which have all been fixed / treated and being otherwise healthy, medicated and stable, I've been looking for a sensible and reliable policy at an affordable price which does not penalise me for previous conditions and provides me with a good level of cover to get me back to the UK if needed, Expatriate Travel policy seem to provide this.
4 February 2025
Reply from Expatriate Group
We appreciate your review. We're delighted that the policy was able to provide you with the protection that you're seeking. : )
Super easy process from start to…
Super easy process from start to finish! Within 15 minutes, I had my international health insurance certificate sorted for both myself and my partner. The system was smooth, straightforward, and efficient – no unnecessary steps or complications. Highly recommend if you're looking for quick and hassle-free coverage!
4 February 2025
Reply from Expatriate Group
Thank you for sharing your experience. It's very much appreciated. : )
The start is right away an…
The start is right away an agent.....love , love, love it. Helpful with any issue or question. Please go on like this
3 February 2025
Reply from Expatriate Group
Thank you for your feedback. All our phone lines and livechat are staffed by real people. We're glad you appreciated the service.
Easy to renew the policy and great…
Easy to renew the policy and great online chat to quickly sort out queries
27 January 2025
Reply from Expatriate Group
Thank you for your review and for choosing to renew with Expatriate Group. : )
Reply from Expatriate Group
Thank you for your review. It's much appreciated. : )
Easy enough to get information about…
Easy enough to get information about coverages and plans.
22 January 2025
Reply from Expatriate Group
Thank you for your review. We're delighted that you found the process simple. : )
Reply from Expatriate Group
Thank you for choosing to renew with us. We're pleased you found the process easy. : )
I had difficulty booking online but the Customer Service was GREAT!
I had difficulty booking online and the customer service representative, Dana, was wonderfully patient. Eventually, I needed to speak to her on the telephone and she helped me book my plan.
16 January 2025
Reply from Expatriate Group
Thank you for your feedback. Your comments will be passed on to Dana and her manager. : )
Reply from Expatriate Group
We're pleased you found the application process simple. Thank you for the review. : )
Reply from Expatriate Group
Thank you for your review. It's much appreciated. : )
Simple and immediate quote
Simple, fast and easy to obtain a quote and proceed with policy purchase.
12 January 2025
Reply from Expatriate Group
Thank you for your feedback. We're delighted that you found the application process simple to use. : )
Reply from Expatriate Group
Thank you for your feedback. We'll share your comments with Dana and her team leader. : )
Expatriate Group are always extremely…
Expatriate Group are always extremely helpful with renewal and answering any questions. So far, I have never had to put them to the ultimate test by making a claim, but I would imagine they would be just as helpful should a claim situation arise. Hopefully, I never have to.
4 January 2025
Unprompted review
Reply from Expatriate Group
Thank you for sharing your renewal experience. Your comments will be passed on to the Customer Service team. Thank you. : )
A swift renewal process
A swift renewal process. All the options clearly laid out with the respective premium so I could choose which to take. All done within minutes
6 January 2025
Great price
4 January 2025
Reply from Expatriate Group
Thank you for your review. It's greatly appreciated.
Very straight forward process and clear info
Very straight forward process and clear information given. The whole process is very smooth and quickly done.
3 January 2025
Reply from Expatriate Group
Thank you for sharing your experience. We're pleased to hear that the process was simple to use. : )
Easy web site clear policy…
Easy web site clear policy documentation just an easy experience. Immeditae response to E Mail query
24 December 2024
Reply from Expatriate Group
Thank you for sharing your experience. : )
Ease of buying insurance
21 December 2024
Reply from Expatriate Group
We're glad that you found the process simple. Thank you for your review. : )
Great service
I recently experienced very nice service from Mrs Abdul-Hadi and I will definitely return as a customer.
17 December 2024
Unprompted review
Reply from Expatriate Group
Thank you for sharing your experience. We'll share your feedback with Dana. Thank you. : )
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.