Expatriate Group Reviews 

476
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We bought multi-trip annual insurance, and the option of just buying cover for emergency medical care and repatriation suits us. We live in France, and return to the UK to visit friends and family 3 t... See more

Company replied

Rated 5 out of 5 stars

Sraight forward renewal process, hasle free and easy to read infomration. All optons are on display, so you select which ones you wish to include and the price is adjusted in front of you. Once you ha... See more

Company replied

Rated 5 out of 5 stars

I have renewed my Expat Group Travel Insurance for both my husband and I every year since 2019. It is always very easy to do even if you want to change your cover. I particularly like that I have be... See more

Company replied

Rated 5 out of 5 stars

Relatively easy to work through. Perfect for our expat situation when returning to the home country after spending a long spell working overseas. We can select what we want to suit our requirements an... See more

Company replied

Company details

  1. #109 of 227 best companies in Insurance agency
  2. #18 of 28 best companies in Health insurance agency
  3. #18 of 22 best companies in Income Protection Insurance Company
  4. #48 of 54 best companies in Life Insurance Agency
  5. #38 of 67 best companies in Travel Insurance Company

About Expatriate Group

Written by the company

Expatriate Group

A leading provider of international health insurance and financial services for expatriates and global citizens.


With over 30 years of experience, our company offers a range of solutions that cater to the unique needs of individuals, families, and businesses living and working abroad.

We understand the challenges and complexities of international living, which is why we offer comprehensive insurance coverage and financial services to ensure our clients have the protection they need while abroad. Our products include health insurance, life insurance, income protection, and travel insurance, all designed to provide peace of mind and financial security.

Our team of experienced professionals is dedicated to providing personalized service and support, helping clients navigate the complexities of global healthcare and insurance. We work with leading insurance providers around the world to ensure our clients have access to quality healthcare and financial services, no matter where they are.

At Expatriate Group, we believe in making international living accessible and affordable for everyone. Whether you are an individual, family, or business, we have a solution that fits your needs and budget. Contact us today to learn more about our products and services, and how we can help you protect your health and wealth while living abroad.

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Expatriate Healthcare

Written by the company

14 day money back guarantee
If you purchase any product from Expatriate Group and aren't 100% happy, so long as you haven't made a claim, we will refund 100% of your premium.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

476 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(476)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to renew and flexible

Easy to renew and flexible, getting what I wanted easily.

9 August 2024
Expatriate Group logo

Reply from Expatriate Group

Thank you for the feedback. We're pleased that you found the service easy to use. : )

Rated 5 out of 5 stars

Insurance purchase

Very helpful and patient response and service from Faith.

9 August 2024
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Reply from Expatriate Group

Thank you for your feedback. Your comments will be passed on to Faith's manager. : )

Rated 5 out of 5 stars

It was pretty straight forward to…

It was pretty straight forward to purchase my Travel Insurance, in just a few minutes. This is one of the very few sites that provide one-way Travel Insurance.

9 August 2024
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Reply from Expatriate Group

Thank you for sharing your experience. : )

Rated 4 out of 5 stars

Fingers Crossed so far so good

Advice has been on point and rapid, a decent rnge of products but really I came here because of the reviews on Trustpilot.....Health cover is an expensive business so finger crossed these people check out. I would give 5 stars but it's not cheap enough for that :-)

2 August 2024
Rated 5 out of 5 stars

It was easy to understand and took less…

It was easy to understand and took less than 10 minutes to complete. I have used expatriate group before, never had any problems.

16 July 2024
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Reply from Expatriate Group

Thank you for your review. Great to hear. : )

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, polite and knowledgeable service. Everything explained clearly and always cheerfully engaging with the client

12 July 2024
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Reply from Expatriate Group

Thank you for sharing your experience. Your feedback will be shared with the customer service team. : )

Rated 5 out of 5 stars

Amazing service and assistance from…

Amazing service and assistance from Jay-Luke! Thank you!

10 July 2024
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Reply from Expatriate Group

Thank you for your review. We'll pass on your comments to Jay-Luke, who will be delighted.
: )

Rated 1 out of 5 stars

Impossible to talk to anybody in Malaysia office

Impossible to talk to anybody over the weekend. I urgently needed to renew my annual policy and had questions to ask (in UAE so could not wait for London office to open) before my family flies later today but the Malaysia office number given just says there is no available agent even though it was either side of midday local time when I placed my calls to try and talk to someone.

8 July 2024
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Reply from Expatriate Group

Thanks for your review. Monday in Malaysia is a national holiday in conjunction to the Awal Muharram (also called Maal Hijrah) marking the start of the Islamic New Year. Renewal terms are issued 30 days before expiry to help ensure that everything is resolved in good time.

Rated 5 out of 5 stars

Review

Easy to use website

5 July 2024
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Reply from Expatriate Group

Thank you for sharing your experience. : )

Rated 5 out of 5 stars

Fast

Fast, clear information

4 July 2024
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Reply from Expatriate Group

Thank you for choosing Expatriate Group and sharing your experience. : )

Rated 5 out of 5 stars

Travel Ins Renewal

Easy to understand different levels of cover and simple procedure to renew.

14 June 2024
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Reply from Expatriate Group

Thank you for sharing your experience in respect of your recent renewal. : )

Rated 5 out of 5 stars

Happy Customer

The customer service representative was excellent and helpful.

13 June 2024
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Reply from Expatriate Group

That's great to hear. Thank you for your review. : )

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