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Express Medicals Plc Reviews 

2,860
•
TrustScore 5 out of 5

4.9

Occupational health service
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Review summary

Created with AI, based on recent reviews

Considering 832 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and ability to make them feel at ease throughout the process. The service is frequently highlighted as excellent, with many appreciating the detailed explanations and efficient procedures. Reviewers are particularly impressed with the smooth user experience, noting that appointments are often on time and conducted without fuss. However, some people mentioned that signage to the medical center could be improved, and a few noted that some reception staff appeared unhappy.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting the professionalism, efficiency,... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the professionalism and friendly... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Location

Customers had ambiguous experiences with location, with some finding it to be the best place for a medical... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Saw Lee today, cheerful and friendly as before despite the heat in the building. Put in the extra effort to fit me in despite an admin error where I was booked in at the wrong clinic. Only issue was t... See more

Rated 5 out of 5 stars

I saw Sue in Cardiff who was so nice and down to earth and made the whole experience very pleasant. Sue has a fantastic calming persona which helped with the stress of getting through the medical ex... See more

Rated 5 out of 5 stars

Great set up the lady who did my medical was amazing friendly made me feel welcome and relaxed. I would recommend this medical centre to other s would like to say thank you again Would be nice to... See more

Rated 5 out of 5 stars

Annual rail industry medical. Always a tense occasion. Was met by my nurse, Amber H for the procedure. They were courteous and welcoming. They then went on to explain what the medical entailed. Taki... See more

Company details

  1. #1 of 7 best companies in Occupational health service
  2. #1 of 4 best companies in Drug Testing Service
  3. #2 of 34 best companies in Mental Health Services
  4. #1 of 1 best companies in Occupational Medical Doctor
  5. #4 of 16 best companies in Occupational Safety and Health
  6. #1 of 2 best companies in Doctor referral service

About Express Medicals Plc

Written by the company

Express Medicals logo

Express Medicals is a leading provider of drug and alcohol testing, occupational health services and wellbeing at work.

Occupational Health
Drug & Alcohol services
Workplace wellness

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4.9

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

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4.9

All reviews

(2,860)

808 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Eli is was amazing

Eli is was amazing . He was professional, highly attentive and incredibly kind. He made me feel completely good and well cared for throughout my test"

15 June 2026
Unprompted review
Rated 5 out of 5 stars

I had Crystal do a Safety Critical…

I had Crystal do a Safety Critical Medical for me. Really quick, really professional and thorough. Fitted me in with minimal notice. Definitely recommend to anyone else in the Exeter area looking for SEQASHH registered safety critical medicals. Crystal is polite and friendly and good at her job. Will no doubt be back in 36 months to re-do. Great service! More affordable than others in the area.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Great set up the lady who did my…

Great set up the lady who did my medical was amazing friendly made me feel welcome and relaxed. I would recommend this medical centre to other s would like to say thank you again

Would be nice to have more signs out side to guide you to the medical centre though many thanks s Harvey

12 June 2026
Unprompted review

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