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Express Medicals Plc Reviews 

2,864
•
TrustScore 5 out of 5

4.9

Occupational health service
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Review summary

Created with AI, based on recent reviews

Considering 830 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and welcoming, often making them feel at ease during their appointments. Many people appreciate how thoroughly everything is explained, ensuring a clear understanding of the process and procedures. The overall service and user experience are frequently highlighted as efficient, smooth, and quick, with appointments often running on time. Reviewers consistently note the high level of professionalism and the caring attitude of the staff, contributing to a stress-free experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Service

Reviewers consistently express satisfaction with the service, highlighting the professionalism, efficiency,... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the professionalism and friendly... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Location

Customers had ambiguous experiences with location, with some finding it to be the best place for a medical... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Saw Lee today, cheerful and friendly as before despite the heat in the building. Put in the extra effort to fit me in despite an admin error where I was booked in at the wrong clinic. Only issue was t... See more

Rated 5 out of 5 stars

I saw Sue in Cardiff who was so nice and down to earth and made the whole experience very pleasant. Sue has a fantastic calming persona which helped with the stress of getting through the medical ex... See more

Rated 5 out of 5 stars

Great set up the lady who did my medical was amazing friendly made me feel welcome and relaxed. I would recommend this medical centre to other s would like to say thank you again Would be nice to... See more

Rated 5 out of 5 stars

Annual rail industry medical. Always a tense occasion. Was met by my nurse, Amber H for the procedure. They were courteous and welcoming. They then went on to explain what the medical entailed. Taki... See more

Company details

  1. #1 of 7 best companies in Occupational health service
  2. #1 of 4 best companies in Drug Testing Service
  3. #2 of 34 best companies in Mental Health Services
  4. #1 of 1 best companies in Occupational Medical Doctor
  5. #4 of 16 best companies in Occupational Safety and Health
  6. #1 of 3 best companies in Doctor referral service

About Express Medicals Plc

Written by the company

Express Medicals logo

Express Medicals is a leading provider of drug and alcohol testing, occupational health services and wellbeing at work.

Occupational Health
Drug & Alcohol services
Workplace wellness

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4.9

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,864)

814 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Alex from your Milton Keynes branch is…

Alex from your Milton Keynes branch is a top lady makes you feel so at ease she’s such a lovely approachable lady, the whole process was smooth not rushed at all would recommend anyone to go and see Alex. She’s an asset to your company.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

A warm inviting welcome

A warm inviting welcome, smooth service, everything of interest was explained. Having the early morning service with Alex really did set me up for the day.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Extremely polite & the service was…

Extremely polite & the service was excellent from the receptionist remembering my name on the way out the door, to the lady taking my test explaining everThing in depth & a way I could understand could not fault her politeness! Very happy

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Mesmdical

Was seen promptly, very friendly and professional staff, Chodell totally put me at ease,

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service …

I needed to rearrange this appointment which was done with minimal impact. Judith, the Nurse at Aztec West was wonderful especially working in an office with no air flow or A/C during a heatwave. She explained everything thoroughly and was really helpful.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Amber was really good

Amber was really good. Made me feel at ease. I normally have white coat syndrome and gives me high blood pressure readings but even that came back normal which is a credit to her. She explained all of my results with me. Thank you for a pleasant experience

26 May 2026
Unprompted review

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