Eye Correction Centre Reviews 775

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, approachability, and kindness, making every interaction pleasant and reassuring. The service provided is frequently described as excellent, with many highlighting the trouble-free treatment from initial consultation to final check-up. Reviewers are particularly impressed with the clear explanations, detailed guidance, and the overall efficiency of the procedures, leading to excellent results and improved vision. The customer service is often highlighted as exceptional, with people appreciating the constant communication, quick responses, and the supportive aftercare provided by the team. Many also noted the compassionate approach and the effort taken to address concerns and put minds at ease throughout the entire process.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highly recommending the doctors and their teams for... See more

Service

Reviewers mention positive feedback about service, consistently praising the exceptional care,... See more

Customer service

Users describe positive interactions with customer service, highlighting that staff explained everything... See more

User experience

People report positive experiences with the user experience, with many describing the procedures as flawless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff very professional and approachable. All correspondence was timely and data protected at all times. If I had any concerns the admin team dealt with them quickly. The service provided throughout... See more

Rated 5 out of 5 stars

Trouble free treatment from initial consultation to final check up. Mr Goel is an up to date professional who not only discusses all questions asked but also explains advice given, all done in a frie... See more

Rated 5 out of 5 stars

I was very happy with my treatment and the result achieved. Mr Goel made me feel at ease and confident, and his colleague (Mr Ray?) who did some of the tests, explained everything about the laser tre... See more

Rated 5 out of 5 stars

Around one year ago I had very successful cataract removal in both eyes at Spire Clinic, Abergele. Mr Say Aun Quah, a very pleasant fellow did the surgery and I found him to be very professional and... See more


Company details

  1. Eye Care Clinic
  2. LASIK Surgeon
  3. Ophthalmologist

Written by the company

State of the art Vision Correction (laser eye surgery and lens surgery), Cosmetic Eye surgery and General Eye care services


Contact info

4.9

Excellent

TrustScore 5 out of 5

775 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing results

Both myself and my wife had lens replacement with Mr Goel and would highly recommend, the experience from start to finish was amazing and totally pain free and both my wife and myself and now enjoying 20/20 vision once again.

Thank you again Mr Goel

23 August 2024
Unprompted review
Rated 5 out of 5 stars

The best eye specialist

Other eye specialists I had seen had all been unhelpful. Mr Quah took my problems seriously, he cared, and he took a lot of time and trouble to resolve my issues and remove the pain. His skill and diligence are second to none. He also completed an operation that no-one else was interested in doing, which cured the aggravation to my eyes that I had been suffering from for many months. I now have pain free, perfect vision, thanks to Mr. Quah.

21 December 2024
Unprompted review
Rated 5 out of 5 stars

Professional and caring

My appointment was promptly organised. I was made to feel welcome and special. Mr Goel was friendly and explained everything in detail. My eyes were thoroughly examined and the procedure was painless. All aspects were clearly explained, including what to expect in the future. A very professional service from all members of the team.

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, well looked after. Lovely staff and the surgeon Mr Goel, explained everything fully before, during and after the procedure. I would definitely recommend.

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Results!

I had my vision corrected at Eye Correction Centre, and the experience was amazing! The staff was professional and supportive throughout the process. The procedure was quick and painless, and I’m thrilled with the results. I highly recommend them to anyone considering eye correction!

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Great People

Started with a lovely receptionist in a warm and pleasant setting. The technicians who carried out my eye exam were helpful, friendly and explained things clearly. Mr Hickley, the consultant, was brilliant. He described all the options, explained the procedure and was at pains to make me feel that I was in good hands. I had no hesitation in agreeing to have the procedure carried out.

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Cataract Surgery

Had my cataract surgery back in June this year (2024) and the whole procedure went very smoothly with excellent service from The Correction Centre, Spire Abergele Clinic and from my Consultant Say Aun Quah who performed the surgery. I received excellent treatment all round, the surgery itself was painless and the results are amazing! I would thoroughly recommend.

19 October 2024
Rated 5 out of 5 stars

Problems with my vision were resolved

Problems with my vision were investigated thoroughly and the causes discovered. These and the possible remedies were carefully explained which was very reassuring.
The procedures decided upon were carried out most effectively which has led to a great improvement in my vision.
Everything was carried out in such a professional manner as to ensure confidence, all of which was justified.

13 September 2024
Unprompted review

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