EyemyEye.com Reviews 236

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Very disappointing experience. I ordered glasses with blue cut and anti-glare, but they were neither. A test with a blue light pen proved the lenses had no blue cut protection. They also attract s... See more

Rated 1 out of 5 stars

most pathetic website eyemyeeye.com and worst customer focus. I think they cheat just to take some customer data and their CEO doesn't have any social media account. They are a CON company. eyemyeye... See more

Company replied

Rated 2 out of 5 stars

No doubt they are offering nice quality product range at best price. The actual issues are with their company policies as they are not providing replacement, return and refund process is as slow as li... See more

Company replied

Rated 1 out of 5 stars

What A Bull_shit they Said 100% Amazon Gift Card Have To Claim 2 Times First Time I Got 20 To 30 Second To Answer Question And Second Time It's won't Even Loaded And You Sanded Me Email even i d... See more

Company details

  1. Eye Care Clinic

Written by the company

We at EyeMyEye, are here on a mission to help people with clarity of vision & improve lives. Founded in 2021,EyeMyEye is one of India's most loved platforms where you get to shop the latest Eyeglasses, Sunglasses, Power Sunglasses, Contact Lens and more.


Contact info

2.1

Poor

TrustScore 2 out of 5

236 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

EyeMyEye: Cashback is gambling. Misleading customers.

I was searching for eyeglasses online in india then i came across eyemyeye website.
It read 100 percent cashback. Then when i placed the order and paid and clicked to claim cashback there was some question about nilgiri mountain and i had 10 secs to answer it. I didnt knew the answer and then they said you can't claim any cashback and there was no option to cancel return or exchange your order because i clicked on claim cashback. I kind of feel cheated. I don't think ki idea of this game is bad but you should tell the consumer upfront instead of just telling 100 percent cashback. You should tell that you have a chance to win 100 percent cashback if you answer a question in 10 secs then only consumer will be able to take informed decision and some might choose to play. But fooling the people in this manner into buying from your site gets you in wrong mindset of a consumer. what will happen is even if you give good eyeglasses which are actually worth what customer paid you'll get wrong mouthed by customer and lose your trust as a company.

4 October 2023
Unprompted review
Rated 1 out of 5 stars

Not providing refund after repeated reminders

It’s to hereby inform you that I cancelled an order on 26 September and n till now no information is updated regarding the refund of same. It was told by your company that the refund would be credited within 55 to 10 days but it is not been credited and 10 days have been over. I mailed you earlier also but no response from your side.

 It’s a re to the mail that you’re not responding after sending the last mail and  no proper information is provided by your side on the refund status…

Please provide the correct information regarding refund else I’m eligible to take a legal action against you as  you guys are scamming people….

26 September 2023
Unprompted review
Rated 1 out of 5 stars

They are scammers ....They never…

They are scammers ....They never delivered the ordered product ...thre are hundreds of complints on internet against them ...they know people dont have time to approach consumer court...thanks to Online consumer complaint at least i have started legal process

21 September 2023
Unprompted review
Rated 2 out of 5 stars

The specs is ok but highly disappointed…

The specs is ok but highly disappointed with the service and the offer.I was told that 100% cashback in the form of Amazon or Flipkart vouchers. But when tried to claim it..there was a quiz game with 7 secs , before reading the question, time out and it came claim unsuccessful.. this was not intimated early. Such a tricky game. Not at all satisfied

5 September 2023
Unprompted review
Rated 1 out of 5 stars

They are scam

They are scam, they will say free glasses and charge you Rs.374 for shipping and when you receive the glasses which will be not even close to road side quality and you can't ask for Rs. 374 refund as the amount was shipping charges.

10 September 2023
Unprompted review
Rated 1 out of 5 stars

No return , no cash back , scam company

I ordered two eyeglasses from Eyemyeye.com on 02/09/2023, with a 7-day return policy. They offered 100% cashback for answering questions, but the terms said no returns after claiming. I didn't get cashback due to a 10-second General Knowledge question. Later, the frames were low quality, but they refused a return because of the cashback attempt. The terms weren't clear on the time limit or question type, leaving me feeling cheated. Customer service wouldn't help, and I found others on Twitter facing the same issue.

7 September 2023
Unprompted review
Rated 1 out of 5 stars

Very poor quality frames

Very poor quality frames. The team is utterly non responsive. Please buy with lenskart, you can ignore eyemyeye completely if you want a good experience.

18 August 2023
Unprompted review
Rated 1 out of 5 stars

Third class company with no ethics, wrong spects sent

I ordered eye glasses from them in july and they were of horrible quality. Everything looked zoomed and less clear. I waited some days thinking it is only due to new glasses but the problem increased and i contacted their customer care. They shamelessly refused saying that 7 days have passed. I told that it takes time to adjust to new lenses so i delayed contacting them. They first agreed to replace but asked my to visit doctor again and find the problem. I visited again and the glasses were not cut properly and their centre was wrong.

After informing them, they shamelessly refused again and all my money is wasted. The glasses were expensive as they said these are of higher quality. But stay away from them. Everything from glasses to frame screams cheap.

10 August 2023
Unprompted review
Rated 1 out of 5 stars

Worst company

Worst company,

Chor company 1 week ho gaya hai, gPay kia tha and order COD bata raha hai and also Complaint ke baad bhi kuch response nai aa raha 1 week ho gaya hai,
Please koi mat karidna na chor company hai

1 August 2023
Unprompted review
Rated 1 out of 5 stars

"NEVER BUY"

"NEVER BUY"
Utterly useless company with terrible business practices. The product was delivered a week later than it was promised and it was of extremely poor quality. It broke within 2 weeks of purchase after little use. On raising a complaint, I was told that there is no option for recompense.
Extremely disappointed.

25 July 2023
Unprompted review
Rated 1 out of 5 stars

Fraud is the right word for them

Wish i could give 0 stars, first they offer you a amazon voucher on every purchase , but when the time comes to deliver on the promise , they are just delaying it since a month , people are thrashing them on twitter , still they don't care, they don't care to reply to your emails, product quality is also worst, never encountered a company more fraud than this one.

22 July 2023
Unprompted review

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