Was a little afraid of the option of pay and wait. I can say it is definetly worth it. The manual is perfect. Gives you all categories to search for what you need and includes everything you might ne... See more
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this manual does not have enough info for repairs. I was thinking these would be like the old haynes manuals. this is all it covers. 10 - Removing and installing engine 13 - Crankshaft grou... See more
Company replied
Customer service is the worst I have ever dealt with; the language they use is totally inappropriate. The program by itself DOES NOT work! And they do not tell you that you need to download Acrobat... See more
Best manuals on the web. Do NOT confuse these with cheaper versions as "well they're all the same". Primary difference is that these are curated (and edited) to your specific VIN (vs. simply using t... See more
Company details
Written by the company
We create factory manuals for your exact car, using your VIN car number.
Contact info
82 Wendell Ave. STE 100, 01201, Pittsfield, MA, United States
- +1 917 9206704
- manualsfactory@gmail.com
- factory-manuals.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 15% of negative reviews
Typically replies within 1 month
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All Good I got the version tailored to…
All Good I got the version tailored to my VIN, the manual is concise. Next time I will get the full version as I have found I that I could have used it for another truck.
Still if I need another I will order from these folks.
Rob
The manual contains all relevant repair…
The manual contains all relevant repair tips and instructions
A4 Audi every thing i needed
Received my manual within the 48hr time frame and was blown away with the unbelievable amount of information I downloaded.
When I tell people about or show the file I downloaded they are likewise completely amazed
Everything went perfect
Everything went perfect. Manuals are great. They're the official version from the manufacturer and have everything you could possibly need when working on your car. The manuals are tied to your VIN so you get the right PDF version for your vehicle. Easy to use and search. Or use the TOC with links to the various sections.
2017 f150 manual was very detailed and…
2017 f150 manual was very detailed and exactly what I was looking for. Thank you!
Waited less then 24 hours for this…
Waited less then 24 hours for this really impressive manual. I am very pleased with the repair document and that such great images and step by step text is designed so well. I have a 2023 KIA plugin Hybrid. Thank you!
Accurate factory manual and great service
They built a factory workshop manual for my late-model Ford. The pdf format is more convenient than the limited use web version from the manufacturer. Shall you require support; they are responsive and helpful. I recommend Factory-Manual’s service.
The repair manual I received for my Hyundai Veloster Turbo
The repair manual I received for my vehicle was amazing!
Very detailed and excellent instructions.
Great value!
Getting a manual fo VW Passat CC 357
Getting a manual at all which covers the car details.
Excellent communication and assistance…
Excellent communication and assistance to get what is suitable for you.
And reactive!
Dont look further, factory manual is the best choice.
You get what you pay for
The correspondance was very good .
The manuals I got is specifically for my pickup .
I highly recommend.
2015 Kia Cerato wiring diagrams + DTC
I purchased the 2015 Kia Cerato wiring diagrams. They are all that I expected. I did not pay for urgent delivery. They emailed me with the download link within 24 hours. Download was easy and I'm happy with my purchase.
Much better than Subaru's limited access to STIS
Delivered the whole Subaru OEM service manual as promised. Be patient because they need 12-24 hours to render the PDF. 100% I'll be using these guys to get more manual for other cars.
Boo for Ford, yeah for Factory-Manuals
The OEM Helm manual uses hopelessly obsolete technology and the on-subscription is pricey for occasional use - Factory-manuals is pretty slick for buying the 3-day on-line access and downloading all the page into a normal PDF, including basic bookmarking.
It was not obvious to me the procedure, so it took some back-and-forth to get sorted out. In the end, I got the downloads fine. Casually looking through the PDFs, they look sufficient but not quite as crisp as, say, pieces of Dodge manual uploads I've gotten on-line to support my other car. The wiring diagrams are mostly terse pictures of connectors, but do include important terminal identification.
Overall, I would say Factory-Manuals is better than the Ford/Helm offering. I'm happy with the product for "curating" Expedition - for diagnosis and understanding the depth of repair needed.
The service was fast, manual was complete
The service was fast. The manual received was very complete, and seems to completely match my model / year. I am glad someone is in this business of providing good manuals for all of us, as factory manuals, through the dealerships, seem nearly impossible to get otherwise these days, valuable service indeed.
Efficient and the right information…
Efficient and the right information provided
I had an issue downloading
I had an issue downloading, very responsive to my questions, giving answers that helped me find the issue!
I will buy again!
Great Product and Customer Service
The product is great and was easy to download. I received a prompt reply to several questions I had before ordering.
Quick response and solution for my…
Quick response and solution for my issue.
Everything is there just as you would…
Everything is there just as you would expect in a shop manual but it is missing an an index that ties the page number of the pdf to the section in the manual
What I did was take about an hour and made my own in an excel/word/txt document. It requires some upfront time but it will save a lot of time in the future.
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