Factorydirectchemicals Reviews 

2,126
TrustScore 4.5 out of 5

4.7

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Rated 3 out of 5 stars

Like your product. Use 30% GG for weed control, fast, effective, and non-toxic. Your service is good too. But FedEx is going to RUIN your reputation! Almost every order I place with you is lost, dama... See more

Company replied

Rated 5 out of 5 stars

The Green Gobbler orange oil that I order through Factory Direct Chemicals is fantastic, and so is their shipping. Factory Direct never lets me down. My delivery comes in two days. I can't ask for any... See more

Rated 5 out of 5 stars

In error I called, as I thought I was missing a box of 4 gallons vinegar. In past I received 4 to a box, however you sent 6 to a box instead. Being a senior person I did not look well enough before... See more

Company replied

Rated 5 out of 5 stars

I ordered plumbing dye on Amazon, but Amazon lost the package. So, I found the seller and called, directly. I spoke with a super helpful customer service representative, and she gave me guidance on ho... See more

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(2,126)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Still waiting for the other 5 gallons…

Still waiting for the other 5 gallons of vinegar to treat my gravel driveway which every day is becoming more choked with weeds. Was notified one pail was damaged so would be delayed. Received one pail in a second pail. The pail received was also damaged and when removed from the second pail the contents were leaking profusely from a crack in the bottom. In fact emptying it from the top was impossible so had to set the crack in the bottom over the filler lid opening to drain the pale. Still waiting for the second gallon.

6 May 2021
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Reply from Factorydirectchemicals

So sorry to hear your product was delivered damaged. Your new order FC49108 is on the FedEx delivery truck, you should be receiving your delivery shortly. If you do not receive your order please let us know at support@greengobbler.com .

Rated 5 out of 5 stars

GREAT!!

My package was quick in arrival, and in good condition.
And I was kept up to date on what was going to happen.

5 May 2021
Rated 5 out of 5 stars

Helpful to a senior customer

In error I called, as I thought I was missing a box of 4 gallons vinegar. In past I received 4 to a box, however you sent 6 to a box instead. Being a senior person I did not look well enough before calling and inadvertently claimed I was missing 4 from my shipment. I received them and then realized my mistake.
Now I owe you for 4 gallons and am making contact with your office to rectify my error. It was nice that you trusted a customer and Kim was very understanding of my situation.

28 April 2021
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Reply from Factorydirectchemicals

We appreciate your honesty and your business, please consider this a free gift from us to use or to give to your friends.

Rated 4 out of 5 stars

I love the natural product

I love the natural product. What I didn’t like I didn’t receive the spray nozzle that was to come with my order.

23 April 2021
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Reply from Factorydirectchemicals

Thank you so much for your kind words, I would be happy to send you a sprayer. You will receive the new sprayer in 2-3 weeks

Rated 5 out of 5 stars

The stuff works great

The stuff works great. I put a long file on the end of a drill to stir it up and then poured it into a small container. Did the interior roof of my 46 Dodge and then put the second coat on it and now just waiting for the 48 hours to pass before putting on the protective enamel paint. Looks great so for and I told my friend and he might be buying a gallon.

22 April 2021

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