Great customer service after the sale. I had some issues making sure I had the correct manual for my VIN and also locating the procedure I was interested in... the manual is HUGE! Alan made sure I h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 11% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Auto Repair Manual
Mr. Alan Davis was very helpful with my factory manual download. The manual is very informative with all of the technical information along with the required specifications information.
Derran Huff
Easy to order
Easy to order. Quick download.
Perfect copy of factory manual.
Clear photos and illustrations..
Quick and helpful response
I needed assistance downloading the manual and Alan responded quickly and I was able to get it right away. Ord # 33995
I have bought 2 Manuel off this site…
I have bought 2 Manuel off this site for working on my truck myself. They have been exactly what I need. When I didn’t get a download link for the second Manuel the assistance of Alan sending it to me next day was awesome. Thank you guys for making it possible for us to work on our own vehicles!
Quick easy downloading have used…
Quick easy downloading have used several times with great success. Even had to ask for a new link one time and they sent one quickly and without hesitation. Will definitely use again.
The most definitive and complete repair manual for VW Passat at an amazingly affordable price!
The pre purchase evaluation was expedited by the very accurate response to all my queries by Alan. The purchase went very smooth.
I had trouble with accessing the document bc I was not opening it from the standalone Acrobat running outside the browser. Without Alan's forbearing help, I probably would have never got it right! The installation guide needs to explicitly mention this requirement.
It will be nice to know about the download protection fees beforehand. Frankly, it came as a little surprise to me.
Great follow up
Great follow up, very easy to download and user friendly manuals. Allan was very helpful, lost my download manual link weeks later and no problem providing the link again.
Great service
Great service. Above and beyond to get us what we needed.
Alan the man!
Alan was very helpful, at first the manual I got wasn’t exactly what I was looking for, I told alan and he didn’t hesitate to get me the correct one, the manual I have now is very in depth and exactly what I was looking for. Alan did great and would highly recommend him for any customer service needs. Thanks Alan!
A proper manual found in the wildernessHad searched for ages for a workshop…
Had searched for ages for a workshop book for my current model volvo. I finally found such a book here and it's the business. Thanks factory manuals 😉
Audi Q5 Manual
I received my Audi Q5 Manual within a short period of time as soon as I emailed to let them know I hadn't received the link! Great service!
Great information about my vehicle
Your manual is full of repeat phrases…
Your manual is full of repeat phrases and "how to" pages. The actual step by step is vague and there are zero pix. This $70 manual was a wasted $70.
This is a substandard product and…
This is a substandard product and poorly supported. I was an All Data customer for years for my own vehicles. A little pricey (not much) but properly supported and constantly updated with tech tips. Better explanations, complete with good quality pics. I will be going back, I'm sorry to have wasted my money on this poorly scanned in document. Don't waste your time. So they asked me to add more details to better understand how they were substandard. First they sent me a link for a download that wouldn't allow printing. I'm not computer savvy. It took me a bit to figure that out. Then when I was having troubles searching and finding an index the agent asked for a print screen picture to try and deduce the issue. I indicated that I didn't know how. He wouldn't assist me any further and suggested I should learn more about windows. At this point I gave up and went back to All Data, where everything is properly organized and is easily found. There product may be good at factory manuals, but there support is recalcitrant and uninterested in helping. This is a scam in the sense that it is a substandard product and poorly supported. All the while charging a price that is out of line with what you get. Stay away from this operation.
Received 14,000+ page pdf with only…
Received 14,000+ page pdf with only inspection techniques, no repair guidance at all. What a scam for $75 and yes, I used the bookmarks. This no repair manual site, just a scam that can't be trusted that you MIGHT get the download you think you're going to get. I would not recommend.
Very in depth service manual
Very detailed descriptions of how and what to replace or repair.
You rescued this customer
You made me whole after I made a purchasing error. You did the right thing even though it was not a necessary thing on your part
It was quick, clear and simple
It was quick it was clear and it was simple. I ordered - they delivered. and when it did not go as planned initially their tech. support was on the problem right away. ORDER #33811. Cheers.
Pleasant experience
Pleasant experience, quick response, quite good version of the manual I bought.
Food for thought: The file contains almost all versions of the specific model I requested, resulting in it being very large, and for non-professional use I would prefer to be specific adapted to mine VIN in order to be smaller size file and better manageable.
Many thanks to Alan for the valuable clarifications gave me and for his fast response.
Br
Nikos
They are a complete scam
They are a complete scam. The manual I received is some type of AI generated generic manual. Shame on me for not reading the online reviews first. Interestingly the company responded to my review by trying to have in banned. Customer service seems to not be a part of their business model.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








