FactoryManuals Reviews 

Everything you need to diagnose your vehicle and make the right repairs.

Scam company that doesn't even honor their own return policy.

I had a mistake on my order that was completely my fault and they made it right for me! Thanks guys

Good value for the price. Not that much information available for DYI. Took a little to understand how the program worked and how to print the desired page. Tech support responded quicky to questions and was knowledgeable of the program workings. Took advantage of Black Friday sale. Once paid the files came quicky. Only thing I see is that the manual should be broken up by year of vehicle files would be smaller and it would be quicker to find pertinent desired info. order Id #6991825830172 and order#12216

I made a mistake in initial order an
d emailed Alan for help. He fixed my mistake and the transaction went forward. I really appreciate his effort, and I have confidence they are a good company.

Good good good

Got a great service manual for a great price! Fast service and customer service!

Fast support and high-quality manuals. Everything worked perfectly. Would happily buy again!

The initial emanual download did not contain wiring diagram information - Alan researched by VIN and got the correct manual I needed. Thanks Alan!

Received the manual in just a few minute's. I've used it last week excellent 👌

Great service, fast delivery, good manual quality. I am very happy to get instruction to do a maintenance of my Porsche.
Thank you very much.
Marian Stadler

It was nice to know you can contact Alan and get a response in a short time. I didn't have a issue with the manual as I thought. I didn't have feature in Adobe reader turned on and Alan explained what I needed to correct Adobe.

I purchased a service manual for a New Holland skid steer and received it very fast, but it was the wrong one. After emailing them to let them know what had happened, I received the correct one within 5 minutes! Great customer service! Would not hesitate to buy again.

Order #31979.
I enjoyed working with the company and personally with Alan Davies. All the issues that arose were promptly resolved with the desire to solve the problem. Thanks for the work.

Damian Farr here, Initially I had the wrong download that was for my vehicle but wrong year. Fortunately the gentleman I talked to took care of my issue almost immediately. I got the exact information I needed at the price I wanted to pay, in record time. if your time is valuable and you demand your service manuals are Done Right? They are easy to understand, very extensive but also concise and 100% correct. please consider getting it here.

Order ID 6925103989020 (Brian King). I had an issue downloading the manual. I emailed customer support and was immediately given a work-around solution by rep Alan Davis. I later found out that the original problem was actually my browser. As far as the manual itself, I was blown away at the amount of detailed instructions and illustrations. This is definitely worth the money !

I followed up with Alan and he quickly resolved my problem. Martin Saxton

I was elated to receive the help I got. Google pointed me to the wrong search link, and Al Davis was able to fix and find the correct manual for my issue. Not only was he thorough, but his communication on the issue was outstanding. I hope to be able to use this company's services again, as they went above other experiences from other sources. I highly recommend this company for manuals and service.

Lots of information in these Manuals. A little tricky learning how to find what you need but it’s all there.

The manual i purchased is a very detailed and thorough breakdown from bumper to bumper covering all aspects from teardown to repair with quick and effortless order and down load of the manual thanks factory