Hewer Facilities Management Ltd Reviews 

Friendly, knew what he was doing, the engineer's name is Nicholas

Kind, prompt, way earlier than expected which is a first but avoided school run hrs, talked me through issues with cooker to an understanding manner (Colin Baker )

Nickolas did a great job again this year. Professional and polite.
Talked through every step of the job.

Nicholas was great very professional very quick told me everything before he done it

Very polite and professional. Did our annual gas check in a timely manner and was overall a lovely guy.

I was interested in the Failsafe Plan Option 6 which needed 2 surveys before they could sign me up. They were so helpful organising the surveys, and identified my boiler needed a little TLC. Andy and Devon were prompt, professional, expert, friendly and helped us understand what we needed and why. Really impressed and would highly recommend. Have signed up to Failsafe, Option 6 and really glad I got it sorted in the summer and not waited until the winter!

Stephen fenton came to service my boiler , was amazing and fitted out new parts for me , very polite and helpful

Mr.Than Rana attended our property and conducted a marvellous job and repair. Very clean, dedicated and wealth of experience. Thank you Mr.T. Rana 🙏🏽

Had a visit from Jake today to change our smoke detectors and he was so professional and quick

Hade a nice guy called Jake come today to fit my new smoke alarm/decldecford & as very polite friendly & tidy

Muhammed Rahim was excellent, thorough & professional.

Lee Sherriff and his partner chip were absolutely fantastic. Very friendly and super helpful. Fixed the issue that has been going on for 2 years within an hour.
10/10 would recommend!

Hewer were very helpful and efficient arranging the annual service for our ASHP. Greg the service engineer could not have been more competent, efficient and knowledgeable in making sure that the heating system was working optimally. He very helpfully explained how parts of the system operated. We would be very glad to have him do our annual service again next year.

Great service, competent and professional throughout the job. Couldn’t recommend this person enough

Great service from Collin Baker today. Very friendly and made sure my gas is all safe. Many thanks ☺️

Had Steve round he had repaired my boiler and sorted out my heater and made sure I would have hot water again thank you Steve

Engineer Colin Baker came today, very friendly and helpful. Serviced my boiler in a reasonable time frame.

We had our annual gas safety check yesterday and I was delighted once again to enjoy the impeccable skills and exemplary customer service of Paul Shanley (PS01) and the team at Hewer. Following a confirmation call a couple of days before and another from Paul ten minutes before our appointment, he arrived bang on time and it was a real pleasure to see him again, having looked after us so brilliantly last year when we had problems with our boiler. As ever, Paul was the epitome of professionalism and efficiency, performing the inspection with his usual care and thoroughness and engendering my complete trust in a job done right. Thank you Paul, and to the team at Hewer once again, for looking after us so well and providing nothing less than 5 star service. It is always truly appreciated and valued.

Polite and respectful engineer who explained the problem

Very friendly, explained what he was doing, very thorough and methodical in his work, fixed the fault. Thankyou