Great experience dealing with Jon at Fairclough Travel. Nothing is too much trouble. He takes time to find out your likes, interests and expectations, which together with his knowledge and experience... See more
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Jon was very knowlegable about the various companies and the itineries that would suit us best. Looked at the best flight times for from our area and discussed all our needs. I would without a doubt... See more
Company replied
We have used Jon once before for a mini cruise, and I knew he could guide us through the process when were ready to book a 7 day cruise. He was very helpful, giving us many options and the benefit of... See more
Company replied
I’ve booked with Fairclough Travel three times now, and every experience has been great. The service is always quick and easy, and I get a fast response whenever I have a question. I wanted to retur... See more
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Company details
- #123 of 206 best companies in Travel agent
- #30 of 37 best companies in Cruise agency
- #44 of 53 best companies in Cruise Travel Agency
- #25 of 36 best companies in Cultural tours provider
- #43 of 101 best companies in Travel deals
Written by the company
Expert travel advice. Personal service. Exceptional holidays. Fairclough Travel is an award winning independent travel expert, specialising in ocean and river cruises while creating tailor made holidays across the world. Led by award winning cruise expert Jon Burton, every recommendation is based on genuine first hand travel experience and over 25 years of helping people make confident travel decisions. Whether you're planning your first cruise, a luxury river voyage, an unforgettable safari, an escorted tour or the holiday of a lifetime, you'll receive honest, independent advice tailored to your interests, budget and travel style. Unlike many travel companies, you'll deal directly with the same experienced adviser from your first enquiry until you return home. We take time to understand exactly what you're looking for, explain your options clearly and manage every detail, so you can book with complete confidence. Our customers consistently praise our knowledge, communication and personal service, with an Excellent Trustpilot rating reflecting the care and attention we give every booking. As an independent Hays Travel franchise, holidays are ABTA protected and flight inclusive packages are ATOL protected where applicable, giving you complete peace of mind. If you're looking for an independent cruise specialist or a trusted expert to arrange your next holiday, we'd love to help create memories that last a lifetime.
Contact info
4.8
Excellent
80 reviews
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Holiday June 2025
After what was supposed to be just an enquiry into the differing prices of our next break an extremely helpful and insightful conversation with Jon turned into a booking with Fairclough Travel. Looking forward to booking future holidays with him
2 August 2025
Reply from Fairclough Travel
Thank you for booking your holiday to Kefalonia with us, we look forward to helping with all future travel requirements.
Can’t recommend Jon at fairclough…
Can’t recommend Jon at fairclough travel enough I messaged him with details of what I requested for my holiday and within the hour I had it all sorted & booked safely & securely he kept me informed at all times through the process to check I was happy with everything he was doing helped me through a secure payment process which put my mind at rest I can’t thank him enough I will definitely be using Jon & his company for future bookings
20 July 2025
Reply from Fairclough Travel
Thank you for booking your holiday with us, it was a pleasure helping you and look forward to assisting with anything travel.
Reply from Fairclough Travel
Thank you for booking your holiday to Alicante with us, it was a pleasure to help
Amazing 5 Star Friendly Service.
I cant Thank Jon enough for helping me book my Holiday to Lanzarote. Absoutley amazing 5 star friendly service and made my booking stress free. I still cant believe what a great deal Jon found me. I'm really looking forward to my holiday now.
Thanks Jon
8 July 2025
Reply from Fairclough Travel
Thank you for booking your family holiday with us again, it was a pleasure to help.
Helpful and knowledgeable holiday booking help
Jon was very helpful finding an affordable holiday experience in a great resort. Well worth booking through him!
24 June 2025
Reply from Fairclough Travel
Thank you for the lovely feedback, it was a pleasure arranging your family holiday.
Back to the Beat mini Cruise
Jon is very efficient friendly and helpful, a quick call and we were booked in under 5 mins! Excellent service thank you 🙏
26 June 2025
Reply from Fairclough Travel
Thank you for booking your cruise with us, it was a pleasure to arrange it for you.
First time booking with Fairclough Travel
This is my first time booking with Fairclough Travel.
24 May 2025
Reply from Fairclough Travel
Thank you for booking with us and the 5* Review.
Every communication with Jon was clear…
Every communication with Jon was clear and he was most helpful in every way.
11 April 2025
Reply from Fairclough Travel
Thank you for booking your River Cruise with us, it was a pleasure looking after you.
Best customer service
Really great customer service. Jon is a great guy to deal with & goes out of his way to get you the best deal. Would highly recommend booking with Fairclough.
27 March 2025
Reply from Fairclough Travel
Thank you for booking your luxury Greek escape with us, it was a pleasure to be able to help.
Very professional and knowledgeable service
Was able to leave it all to Jon to look into and provide the best result so very little stress which is ideal when booking a holiday.
22 March 2025
Reply from Fairclough Travel
Thank you for booking with us, it was a pleasure to be able to remove the stress and find your perfect holiday.
Reply from Fairclough Travel
Thank you for booking your hotel with us, we hope you have a fantastic time watching the rugby.
Fairclough were great …
Fairclough were great and sorted our hotels, flights & Cruise with one call!
24 January 2025
Reply from Fairclough Travel
Thank you for booking your Celebrity Cruise with us, it was a pleasure to create your multi centre holiday across Europe
Sent over what I had found online,
Sent over what I had found online,
got a better deal and sorted quickly
7 January 2025
Reply from Fairclough Travel
Thank you for the 5* Review, it was a pleasure to arrange your holiday for you and be able to provide a truly personal service with online prices, we look forward to helping again in future.
Easiest transaction ever
Jon made booking our next river cruise painless and easy. Since we are located in the US, it is not always easy to book, but Jon went above and beyond to make this an easy process. Great job Jon and many thanks for your help!
3 January 2025
Reply from Fairclough Travel
Thank you for the fantastic review, we are pleased to have made the process simple for you... have a wonderful River Cruise!
Jon and the team were brilliant
Jon and the team were brilliant. Lots of communication through out. Fast and friendly service.
21 November 2024
Reply from Fairclough Travel
Thank you for the lovely review and booking your cruise with us. We look forward to helping with any future holidays
Amazing service
We received an amazing service. Jon was very flexible and very patient with the options and adjustments we requested. He ensured he explored all options to give us the best itinerary with the optimum value. We are delighted and cannot wait for our holiday.
26 September 2024
Reply from Fairclough Travel
Thank you for your 5* review, we are proud of the service we offer in finding the perfect travel experience. We look forward to helping again in future.
Fairclough Travel
Reply from Fairclough Travel
Thank you for booking your family holiday with us, we look forward to helping with any future travel requirements.
Fairclough Travel
Goes the extra mile
This was a holiday of celebrations. The hotels booked were amazing and because being made aware of the celebrations they provided special treats. Any little problem was sorted immediately. A truly magical experience
9 September 2024
Reply from Fairclough Travel
Thank you for booking your celebratory trip with us, it was an absolute pleasure to organise this for you and we look forward to helping again in future.
Fairclough Travel
Choosing the right cruise
John was very helpful and patient in answering all my questions about cruises. He sourced a few different options and came up with some great suggestions to suit our wish list. Thank you John, you are extremely knowledgable and travel is obviously your passion.
7 October 2024
Reply from Fairclough Travel
Thank you for booking your cruise with us, we are proud to be members of the Cruise Line Industry Association to always provide the best impartial advice. We look forward to helping with any future travel requirements.
Fairclough Travel
Jon very knowledgeable
Jon very knowledgeable, friendly and went away and price matched for me. Wished me happy holidays and asked for feedback after my holiday so he is better informed to help other future customers.
3 September 2024
Reply from Fairclough Travel
Thank you for choosing us for your holiday, we pride ourselves on delivering the best possible service and look forward to helping with any future travel requirements.
Fairclough Travel
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