Fairleys Wines logo
Visit website

Fairleys Wines Reviews 

190
•
TrustScore 5 out of 5

4.9

Off Licence
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and efficiency of the delivery process. Many people appreciate the quick dispatch and prompt delivery, with orders often arriving within a day or two, even for local deliveries. Reviewers also frequently mention the high quality of the products and the secure, well-packaged bottles, ensuring items arrive in excellent condition. The ordering process is described as easy, with good communication and tracking available, and customers value the helpful advice and personal touch provided. However, some people mentioned occasional delivery issues, such as delays or miscommunication from third-party shippers, and problems with address labels.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting its speed and efficiency.... See more

Product

Consumers report positive experiences with the products, highlighting a great selection of wines and... See more

Order

Reviewers highlight positive aspects of order, consistently praising the ease of the ordering process and... See more

Service

Customers had positive experiences with service, consistently praising the excellent and professional service... See more

Quality

Customers consistently note positive experiences with quality, particularly regarding packaging and product... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Decided to buy a few bottles of wine as guests were coming to stay. I tried a couple of places for my choices but they weren’t stocked by local off licences. I looked at Fairley’s site and not only... See more

Rated 5 out of 5 stars

Great experience. Easy to discuss one-to-one by phone. Said what they’d do, and did it. Can’t say fairer than that. Also resolved delivery issue, not of their doing, but nonetheless took responsibilit... See more

Rated 5 out of 5 stars

I have used Fairleys wine for my Christmas Port for the past 5 years. Ordering and payment is relatively simple and you can track your order through to delivery. The bottles are packaged really well... See more

Rated 5 out of 5 stars

Great professional service all round. I originally contact the Fairley's Wines team via telephone to enquire about stock and also ordering process. The information I received was clear and I felt I re... See more

Company details

  1. Off Licence

Written by the company

Fairleys Wines - Northern Ireland (NI) is a family business that specialize in Fine Wine, Vintage Port, Irish Whiskey, Scotch Malts, Bourbon, Vodka and Craft Gin.

Contact info

4.9

Excellent

TrustScore 5 out of 5

190 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(190)

45 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The shipment was delayed

The shipment was delayed. The address label was not properly lined up when printed. Fortunately the driver recognised the part of the address which was on the label. The driver said that there was insufficient information on the label for the delivery company to enter the case on their system.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Great prices and fast delivery

Order a bottle of Springbank 10, best price I could find online. Great prices overall and fast delivery. Ordered late Thursday night, arrived Monday (NI to England). Came packaged in air bag so safe and secure.

Would recommend and will use again.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

I have used Fairleys wine for my…

I have used Fairleys wine for my Christmas Port for the past 5 years.
Ordering and payment is relatively simple and you can track your order through to delivery. The bottles are packaged really well in an air cushioned box and to date all bottles have arrived in excellent condition.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Easy to discuss one-to-one by phone. Said what they’d do, and did it. Can’t say fairer than that. Also resolved delivery issue, not of their doing, but nonetheless took responsibility. Thanks all.

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Great communication throughout and…

Great communication throughout and helped with a specific request of mine without making it sound like I was troubling them at all. Thanks again, will be sure to use Fairleys again in the future!

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

The guys at Fairleys replaced some duff wine. Excellent service and a joy to be treated with such good customer care which is sadly, hard to find these days.

30 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look