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Fairleys Wines Reviews 

190
•
TrustScore 5 out of 5

4.9

Off Licence
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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and helpful staff, noting their professionalism and efficiency. The ordering process is frequently described as easy and straightforward, with many appreciating the clear communication and tracking updates. People are also very satisfied with the fast delivery service and the secure, robust packaging that ensures products arrive in excellent condition. The company offers a great selection of high-quality products, often at competitive prices. However, some people were dissatisfied with occasional delivery issues, including delays or problems attributed to external couriers.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Product

People report positive experiences with product, highlighting the excellent selection of wines and whiskies,... See more

Order

Customers had positive experiences with order, highlighting the ease of the ordering process and prompt... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and efficiency. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Decided to buy a few bottles of wine as guests were coming to stay. I tried a couple of places for my choices but they weren’t stocked by local off licences. I looked at Fairley’s site and not only... See more

Rated 5 out of 5 stars

Great experience. Easy to discuss one-to-one by phone. Said what they’d do, and did it. Can’t say fairer than that. Also resolved delivery issue, not of their doing, but nonetheless took responsibilit... See more

Rated 5 out of 5 stars

I have used Fairleys wine for my Christmas Port for the past 5 years. Ordering and payment is relatively simple and you can track your order through to delivery. The bottles are packaged really well... See more

Rated 5 out of 5 stars

Great professional service all round. I originally contact the Fairley's Wines team via telephone to enquire about stock and also ordering process. The information I received was clear and I felt I re... See more

Company details

  1. Off Licence

Written by the company

Fairleys Wines - Northern Ireland (NI) is a family business that specialize in Fine Wine, Vintage Port, Irish Whiskey, Scotch Malts, Bourbon, Vodka and Craft Gin.

Contact info

4.9

Excellent

TrustScore 5 out of 5

190 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(190)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I ordered a bottle of port as a gift…

I ordered a bottle of port as a gift over Easter weekend and hoped to receive it in time to gift it the following week. Robert from Fairley’s Wine replied to my query regarding delivery promptly and was very helpful, and the bottle arrived promptly and with plenty of time to gift it. Excellent service from Fairley’s Wine.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

First order from Fairleys Wines

First order from Fairleys Wines - they had the specific wine I wanted - ordered Wednesday night, delivered Monday morning. Great service and no issues!

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Fairleys has an excellent selection of…

Fairleys has an excellent selection of premium wines at very reasonable prices. Wonderful customer service and swift delivery. Big thank you to Marc who arranged delivery of a very special vintage to the U.K.
I would highly recommend Farleys.

8 February 2025
Unprompted review

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