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Fairleys Wines Reviews 

190
•
TrustScore 5 out of 5

4.9

Off Licence
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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and professional delivery, often highlighting the quick dispatch and speedy arrival of orders. The products, including wine and whisky, are well-packaged, ensuring items arrive safely and securely. People find the ordering process easy and straightforward, benefiting from good communication and tracking updates. Reviewers appreciate the helpful staff and excellent customer service, noting personal touches and efficient issue resolution. The company offers great value and a wide selection of products, leading many to highly recommend their services.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and efficient... See more

Product

People report positive experiences with product, highlighting the excellent selection of wines and whiskies,... See more

Order

Reviewers mention positive feedback about the ordering process, highlighting its ease and efficiency, with... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and professional service... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Decided to buy a few bottles of wine as guests were coming to stay. I tried a couple of places for my choices but they weren’t stocked by local off licences. I looked at Fairley’s site and not only... See more

Rated 5 out of 5 stars

Great experience. Easy to discuss one-to-one by phone. Said what they’d do, and did it. Can’t say fairer than that. Also resolved delivery issue, not of their doing, but nonetheless took responsibilit... See more

Rated 5 out of 5 stars

I have used Fairleys wine for my Christmas Port for the past 5 years. Ordering and payment is relatively simple and you can track your order through to delivery. The bottles are packaged really well... See more

Rated 5 out of 5 stars

Great professional service all round. I originally contact the Fairley's Wines team via telephone to enquire about stock and also ordering process. The information I received was clear and I felt I re... See more

Company details

  1. Off Licence

Written by the company

Fairleys Wines - Northern Ireland (NI) is a family business that specialize in Fine Wine, Vintage Port, Irish Whiskey, Scotch Malts, Bourbon, Vodka and Craft Gin.

Contact info

4.9

Excellent

TrustScore 5 out of 5

190 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(190)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

A very friendly and prompt service.

Before placing an order I enquired about delivery and timings and had a very quick and comprehensive response.

I ordered a bottle of The Quiet Man whiskey for my Dad's 70th birthday and the bottle was delivered quickly and without issue, I certainly would order from Fairley's again!

23 September 2024
Unprompted review
Rated 5 out of 5 stars

my experience with Fairleys

i have been buying wine online with Fairleys for a couple of years now. I always find them to be very quick to deliver and everything is always well packaged

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Recently ordered from Fairleys as they had a fantastic choice which was great as I was looking for something special.

They quickly corrected a mistake I'd made with the order so can't fault their customer service.

Prompt delivery also a bonus.

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding off-licence and service

My go to shop when I want to send gifts to my family - (I’m in NZ)- brilliant selection and excellent service - often with the personal touch if it’s local to Coleraine - thanks Marc - this time I have one happy Dad! Can’t recommend more highly. Claire

18 June 2024
Unprompted review
Rated 5 out of 5 stars

Online order

The website is accessible and easy to navigate. Great selection of whiskey and customer service was very good. The guys were very accommodating and helpful. This not the first time I have orders from Fairley’s and it won’t be the last.

10 May 2024
Unprompted review

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