Fairleys Wines Reviews 

190
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and helpful staff, noting their professionalism and efficiency. The ordering process is frequently described as easy and straightforward, with many appreciating the clear communication and tracking updates. People are also very satisfied with the fast delivery service and the secure, robust packaging that ensures products arrive in excellent condition. The company offers a great selection of high-quality products, often at competitive prices. However, some people were dissatisfied with occasional delivery issues, including delays or problems attributed to external couriers.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Product

People report positive experiences with product, highlighting the excellent selection of wines and whiskies,... See more

Order

Customers had positive experiences with order, highlighting the ease of the ordering process and prompt... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and efficiency. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Decided to buy a few bottles of wine as guests were coming to stay. I tried a couple of places for my choices but they weren’t stocked by local off licences. I looked at Fairley’s site and not only... See more

Rated 5 out of 5 stars

Great experience. Easy to discuss one-to-one by phone. Said what they’d do, and did it. Can’t say fairer than that. Also resolved delivery issue, not of their doing, but nonetheless took responsibilit... See more

Rated 5 out of 5 stars

I have used Fairleys wine for my Christmas Port for the past 5 years. Ordering and payment is relatively simple and you can track your order through to delivery. The bottles are packaged really well... See more

Rated 5 out of 5 stars

Great professional service all round. I originally contact the Fairley's Wines team via telephone to enquire about stock and also ordering process. The information I received was clear and I felt I re... See more


Company details

  1. Off Licence

Written by the company

Fairleys Wines - Northern Ireland (NI) is a family business that specialize in Fine Wine, Vintage Port, Irish Whiskey, Scotch Malts, Bourbon, Vodka and Craft Gin.


Contact info

4.9

Excellent

TrustScore 5 out of 5

190 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(190)

45 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and delivery

It was with pleasing nostalgia that I realised Fairleys was one of the few providers of Limavady whiskey that I could access online- the bar in Coleraine was where we used to have a drink when we returned home for Christmas in the 90’s; fond memories. Good to know they are going strong and providing an excellent customer experience ( have used both delivery locally and to the UK). Limavady whiskey is lovely, but I might be biased as I was born there! Thank you

21 December 2023
Unprompted review
Rated 5 out of 5 stars

Cant knock the value

Good price, arrived in predicted time [amidst Christmas rush - and we have issues with our post being delayed].
Well wrapped and thoughtfully packaged.
Hard to find Springbank in stock anywhere, limit to 1 bottle totally understandable.

21 December 2023
Unprompted review
Rated 5 out of 5 stars

Great whisky selection

Great whisky selection and good customer service. I ordered online and collected in-store, collection process was quick and easy.

16 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent choice available and great…

Excellent choice available and great value. Fast delivery to ROI. My order was packed professionally and arrived in the condition it was dispatched from Fairleys Wine's. Can't recommend highly enough and would have no hesitation in ordering from them again.

13 December 2023
Unprompted review
Rated 5 out of 5 stars

Great selection and easy online ordering

First time using Fairley's and very impressed with the selection and good range of prices too.
Order was processed quickly and good communications on status and delivery.
Would definitely use again. Thanks

9 December 2023
Unprompted review
Rated 5 out of 5 stars

Great experience from website to door

Great experience from website to door. With the difficulties between England and NI shopping, a lot of options have closed down or become very expensive. Fairleys was a great local way to send presents to my family this Christmas with great choice and frequent delivery updates that even some of the most popular or biggest supermarkets cannot offer. Will be using again!

7 December 2023
Unprompted review
Rated 5 out of 5 stars

Great Wines + Great Service = Fairleys

Being a lover of the wines from the D'Arenberg estate in McClaren Vale, following a visit in 2021, I was delighted to find them available from Fairleys Wines.
Their price range and delivery service is excellent, and I would definitely recommend them.
They also have a great range of wines & spirits from around the world - I'll get to them eventually 🤭.

9 November 2023
Unprompted review
Rated 5 out of 5 stars

Fairley's Wines Coleraine

A great selection of of wines at a range of price, and always much better than those sold through supermarkets. The vivid description of what to expect from the wines provided on the web site makes selection fun, easy and takes the risk out of the purchase. What more its all delivered promptly direct to your door.

9 October 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look