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Fairleys Wines Reviews 

190
•
TrustScore 5 out of 5

4.9

Off Licence
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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and professional delivery, often highlighting the quick dispatch and speedy arrival of orders. The products, including wine and whisky, are well-packaged, ensuring items arrive safely and securely. People find the ordering process easy and straightforward, benefiting from good communication and tracking updates. Reviewers appreciate the helpful staff and excellent customer service, noting personal touches and efficient issue resolution. The company offers great value and a wide selection of products, leading many to highly recommend their services.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and efficient... See more

Product

People report positive experiences with product, highlighting the excellent selection of wines and whiskies,... See more

Order

Reviewers mention positive feedback about the ordering process, highlighting its ease and efficiency, with... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and professional service... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Decided to buy a few bottles of wine as guests were coming to stay. I tried a couple of places for my choices but they weren’t stocked by local off licences. I looked at Fairley’s site and not only... See more

Rated 5 out of 5 stars

Great experience. Easy to discuss one-to-one by phone. Said what they’d do, and did it. Can’t say fairer than that. Also resolved delivery issue, not of their doing, but nonetheless took responsibilit... See more

Rated 5 out of 5 stars

I have used Fairleys wine for my Christmas Port for the past 5 years. Ordering and payment is relatively simple and you can track your order through to delivery. The bottles are packaged really well... See more

Rated 5 out of 5 stars

Great professional service all round. I originally contact the Fairley's Wines team via telephone to enquire about stock and also ordering process. The information I received was clear and I felt I re... See more

Company details

  1. Off Licence

Written by the company

Fairleys Wines - Northern Ireland (NI) is a family business that specialize in Fine Wine, Vintage Port, Irish Whiskey, Scotch Malts, Bourbon, Vodka and Craft Gin.

Contact info

4.9

Excellent

TrustScore 5 out of 5

190 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

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4.9

All reviews

(190)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazing Experience

Once again a great experience. Robert was proactive in helping me buy the right drinks. I was kept well informed about the order progress and delivery. Pleasure to be a customer of Failreys Wines!

7 September 2023
Unprompted review
Rated 5 out of 5 stars

Great service…

Rob and the team offer an excellent service, swift delivery and are always on hand for opinions and guidance. Can’t recommend these guys enough.

11 September 2023
Unprompted review
Rated 5 out of 5 stars

Great Service & Brilliant Staff

Have been buying from Fairleys for a number of years now. They have an excellent range of products and a brilliant team of staff. Robert, who I normally deal with is a real asset, knows his stuff and keeps in touch and ensures everything arrives safely! I will continue to use Fairleys and wouldn’t hesitate to recommend them!

6 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Fairleys

Excellent experience with Fairleys. Marc & Paul offer great advice on whisky, wine & beer and Robert is always a pleasure to deal with. Great range of products too, and good to see products from local breweries and distilleries.

2 September 2023
Unprompted review
Rated 5 out of 5 stars

Its always a pleasure buying from…

It's always a pleasure buying from fairleys wines, great prices, really helpful staff and a speedy delivery service couldn't ask for a better place to buy from and I look forward to my next order..

8 September 2023
Unprompted review
Rated 5 out of 5 stars

First class service

First class service. Knowledgeable and helpful staff and a great selection of both Irish and Scotch Whisky

4 September 2023
Unprompted review
Rated 5 out of 5 stars

Online shopping experience

Due to the distance I was only able to buy from Fairleys online or over the phone but they were always fantastic.
Helpful,kind and nothing is too much for them to look after customers.
Many thanks for all your help guys.

30 August 2023
Unprompted review

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