FAIRLING Reviews 222

A good way to showcase your brands. Great guidance to set up an profile

I just set up my profile at Fairling and so far everything went very good. I got feedback calls from their experts, where my profile and my adverts were analyzed . I got some helpful informations and everything got set up quickly and easy. Now my brand is ready to be viewed by shop owners and receive orders.

Hello, my brand just started on Fairling, but until now the team behind the platform have been very supportive and helpful. I firmly believe that we will have a great and successful cooperation :)

Our experience with Fairling has been amazing so far. The staff is really helpful when first using their platform. They have answered all our questions immediately. We can not wait to see the results!

I just ordered a 6 month subscription, but, given the superb service provided so far, I expect to extend it indefinitely. The staff is polite, professional and helpful, always ready to give you practical advice to increase the effectiveness of advertisements. They helped me a lot, right from the start, to set an appropriate and attractive profile, as well as to better define the target groups. The webinars and insights are very useful, I suggest you follow them. I have high expectations, in terms of practical results for the commercial development of my brand in Germany, from the use of this platform. Thanks so much! I recommend Fairling +++

The fairling team is super friendly and knows the tool very well. Appointments were always kept.
The platform is easy to use and helps to save a lot of time.
The price is ok compared to my work time!

Very easy to use and great customer support.

Friendly and helpful support from the team. The UX design can be modernized and improved. We just finished onboarding, therefore need to see how effective this platform would be.

I think that Fairling has a professional approach even if this here is IN german and that Annette wrote my name wrongly... ;-)
Honestly, currently you can count on me as a positive ambassador for Fairling because of your professional approach. Your page is easy to handle and not to much time consuming.
The price is also not exagerated.
Finally it is the results that count, lets see if the potential you saw in us for the customers is coming into reality.

I have been using Fairling for a few weeks now and so far the setup has been great.

Creating a profile on their site was easy and smooth and so was creating an advertisement.

Fairling also called me to give me an induction which was useful.

So far we have only been on the platform for a few weeks and we haven't fully utilised the advertising service, so we haven't received any orders, however, I think this is more down to us than them!

The network of stores that they have created is great and I definitely see the potential from a suppliers point of view.

Very good guidance and feedback during the sales process. The team answered all my questions patiently and provided lots of insights.

As a new supplier to FAIRLING the set up process has been very quick easy and professional. The site is easy to navigate and gives lots of opportunity to promote yourself well. The support team have been fantastic. I can't wait to launch and expect to see great progress

Good experience so far! Fairling team helped us review our profile and gave us advice to enrich it. Very understanding and helpful team.
Hope to meet many shops now to introduce them our products.

Signing up as a supplier does not give you access to the “data base” of shops. Very different to a “physical” exhibition where you can meet everyone attending and get their contact details. It sounds like a great process but in reality you have little influence to get a return on this cost. Sales people understand the value of relationships and the need for numerous interactions before listing a customer ... this process offers NONE. If you are a proactive business this model is NOT recommended. Recognizing the shortcomings of the process soon after joining we asked to cancel and have a refund. This was refused on the basis that Fairling said that they were a “startup” and could not afford to make a refund. Seeing that Fairling promote buying local it is disingenuous to market services to suppliers outside of LOCAL.

The support by the fairling-team was very helpful and friendly. They took enough time to guide me through the setup of my profile and advertisment.
I have just started so I cannot give feedback to the actual performance. So far I am very satisfied with the platform.

great platform, but still needs more contacts of stores.

As a wholesaler company who has been on the Hungarian market for almost 30 years, FAIRLING really seems to be the perfect next step to expand on an international level. FAIRLING is a truly modern and flexible way to transfer quality items and have happy customers. We have just joined the FAIRLING Family, but we are truly optimistic about it. The Team of FAIRLING is kind and greatly helpful. Thank you for everything! :)

I've been very pleased with the service so far. It's very easy and intuitive, and still, they make sure you get everything right and support you inside their platform. Also, the calls and their booking system is quite easy. I'm really looking forward to getting great results and sales from other shop owners. Thanks Fairling! :)

Back in February I cancelled my subscription by asking for a full refund. The service was complete useless to us, so it didn't make sense to continue. Fairling refused to do so, and I kindly agreed to a partial refund. Hereby I thought relationship with Fairling was over.

However, in August on a Saturday evening I suddenly received 4 invoices and my credit card was charged. I couldn't do anything else but blocking my credit card. Being on a weekend trip with that card as my only means of payment, of course it was a major inconvenience Fairling had put me in.

Afterwards I had to complain again and again to get a refund. I cannot in any way recommend Fairling. It is a poor service, but their customer service is a disaster.

Very useful experience. Fast, knowlegable. Useful reminders, in depth feedback on calls. Aditional value in seeing how other brands build themself. And seems also to be efficient, already got some retails interest. All in all great and we are thankfull to be part of Fairling community.