Fanshome Reviews 

171
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, most reviewers were let down by their experience overall. Many customers reported that their orders never arrived or were significantly delayed, with tracking information often unreliable or non-existent. Reviewers also frequently found products received were not as described, often much smaller or of poor quality compared to advertisements. Consumers struggled to get responses to inquiries or emails, leading to further frustration. The payment process was a concern, as money was taken immediately but goods were not delivered and no information provided. Consequently, many reviewers expressed significant dissatisfaction and advised others to exercise caution when considering purchases from them.

What people talk about most

Order

Consumers express significant dissatisfaction with their orders, frequently reporting that items never... See more

Product

Customers had negative experiences with product quality, often receiving items that did not match... See more

Website

People report negative experiences with the website, with many reviewers expressing dissatisfaction and... See more

Response time

Customers consistently note negative experiences with response times, with many reporting a complete lack of... See more

Payment

Clients share negative opinions on payment, with many reporting that their money was taken but they never... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Would give minus if I could total scam wish I had read reviews before buying . Bought ww2 model airplane advent calendar TOTAL RUBBISH . Not a model at all . Just small rubbery plane could have come f... See more

Rated 1 out of 5 stars

Interactive dog toy received eventually . Site implied ok for all dogs and yet when received the toy is smaller than expected , requires charging via usb , it’s hard plastic and them to top it all the... See more

Rated 1 out of 5 stars

Ordered whiskey adventure calendar on 14th November, site saying it has been fulfilled but nothing delivered. Absolute scammers. Stay away from this site. I’m reporting this and asking my bank to inv... See more

Rated 1 out of 5 stars

I ordered 2 blood wrist monitors almost a month ago, there tracking service is a joke. Despite many complaints to there customers services,just received a note saying Oder dispatched but no tacking nu... See more


1.2

Bad

TrustScore 1 out of 5

171 reviews

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No history of asking for reviews

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1.2

All reviews

(171)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Be very careful with this website

Be very careful with this website. I ordered some waterproofing agent, it did arrive, after a while.
I am ashamed to admit that I took the video at face value and believed I would receive the product (size IS important) demonstrated. Turns out that the smallest size 30g is a pot less than two inches tall and a brush that looks as though it came from a dolls house! The video show the product being used with a two inch paintbrush on various repair jobs. That is the quantity I was expecting. I know it’s my fault really but I hate this culture of deceit that pervade the retail industry. In “my day” a happy satisfied custom was the prime objective, not just money in the bank. I have e learned a lesson, for which I have thanked the company!

15 June 2023
Unprompted review
Rated 1 out of 5 stars

Chain saw sharpener it isn't…

The chainsaw sharpener is by definition a chainsaw wrecker.All it does is grind the teeth of the saw down.I should have realised that by spinning the saw against the stone the teeth will just wear down. it's a con do not buy

5 June 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT or Buy from this company.

DO NOT or Buy from this company.
Take your money and send you a fake tracking number, nothing ever turns up.
When you try and contact them all you get is automated responses.
Avoid at all costs. Terrible experience.

18 May 2023
Unprompted review
Rated 1 out of 5 stars

Completely fake and scammers don’t buy…

Completely fake and scammers don’t buy anything from this company, I bought a car phone holder weeks ago they gave me wrong tracking numbers, I emailed them and try to contact but unfortunately no response, please don’t be fooled this is completely scammed.

11 May 2023
Unprompted review
Rated 1 out of 5 stars

Appalling

Appalling. Wrong tracking number given, order missing, no goods received, do not reply to messages. Utter rubbish!

10 May 2023
Unprompted review

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