I was able to book last minute tickets to my desired destination at a very good price point. The only downside was the number of calls I had to make in order to make sure I had my tickets in hand as... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are a US travel agency based in Miami, Florida, providing flights, hotels and car rental reservations to the people.
Contact info
United States
- faresonfleek.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Price hikes
Booked the flight and a few hours later they called and tried to increase the amount by $100.00 ! They don’t charge your credit card right away so they can change the price . I will never use their services and I would not recommend them to anyone!!!
SCAM
SCAM! I thought I was buying from Alaska airlines! They sent me a booking request, not a ticket, and charged me 6 times, more than the amount of the alleged ticket. DO NOT USE THEM!
Scammers, don't use this comapny
We book a flight with this company and got scammed. The flight was on July 24th at 10 am with Allegiant. We received an email saying that they couldn't add the Checked baggages, we never received an email with the itinerary# so we could not do a check-in and at the airport they didn't have any information about us. Please read this before booking a flight with this company they will steal your money.
BEWARE!!!!
BE WARE!!! I booked in advanced a flight in through Fares on Fleek with 2 checked bags. They took my money, and then, less than 24 hrs from my flight departure, they emailed me to inform me that “they could not add” the bags I had already paid for. This is a SCAM. They take your money and then don’t honor their part of the deal.
REASON TO BELIEVE I HAD BEEN THE VICTIM OF A SCAM.
I needed to cancel a reserved hotel stay and requested SAMUEL/NATHAN to assist me. Initially, I was given deceptive information, being told that they 'Cannot Cancel a reserved stay'! It was only after I checked the hotel's policy for myself and learned that the hotel will in fact cancel without penalty as long as the cancellation request is done by 11:59pm the day prior to check-in. Nathan did take care of the cancellation, but first asked that I give him a Five-Star favorable review and then also charged me ($25) to do so. After giving them the 'favorable review', I was notified by email that I could read my review online. Upon doing so, it was then that I also read the reviews submitted by other customers...most of whom were very disgruntled, also those who reported that FaresOnFleet should be considered "Part Legit and Part Scammers", and some even reported that reservations paid in advance to faresOnFleet (such as baggage fees) were not duly applied which caused them to pay again at the airport. I felt justified to have become very alarmed and then called the "Sun Country' airline to check for myself, the status of my reservation and thereby learned that the airlines actually charged considerably less. I was advised by Sun Country airline that I had reason to fear being 'scammed' even further and to cancel the credit card that I used to make the reservation and to book directly through their airline.

Reply from FaresonFleek
SCAM Booking Agents
SCAM. They send you confirmed reservations, then email/call you before the flight wanting more money. Do not waste your time trying to book a flight here.
Don't use this company the will steal…
Don't use this company the will steal your money
Denzel from Frees onFleek Was very…helpful, thank you 🙏
Denzel from Frees onFleek Was very helpful, and he solved my problem fast

Reply from FaresonFleek
We purchased Economy Plus seats…
We purchased Economy Plus seats Amsterdam to Vancouver BC. $395.09 When we got to the airport there were no seats for us. We were moved 3 times on the plane, but just to crampted economy, NOT PLUS ECONOMY! We shound get a full refund from Faresonfleek for no service provided. Nov 1, 2022

Reply from FaresonFleek
WONDERFUL EXPERIENCE
This is a great company, they are very helpful! Will definitely be booking with this company again. Douglas was a very big help on all my questions and concerns.
Incorrect flight reservation
I made my flight reservation for the wrong day and needed to fly back ro Arizona from Orlando asap. Dustin was very informative and assisted me in getting a ticket for the following day that I could afford.
Nathan was extremely helpful and…
Nathan was extremely helpful and answered all my questions in detail. He was a delightful.
Nathan was extremely helpful.
Nathan was extremely helpful.
It’s such an unexpected pleasure to get someone in
customer service on the phone who answers questions patiently and speaks intelligible English.
Samuel helped me with my boarding pass
Samuel helped me with my boarding pass. Wasn't sure how flat was suppose to work.
Nathan was very aggressive and would…
Nathan was very aggressive and would not take give me an refund for an answer , I initially bought a one way flight for $130 one way, a week later I wanted to Simply ad a carry on ( NOTHING ELSE!! ) he told me there was no English speaking Supervisors available and he was my only choice, when he was done robbing me blind new total was $265.00 that there my friends is a $135 carry on.. thanks to my Visa People I was able to Cancel everything, it was a awful experience I wish on very few people! TERRIBLE

Reply from FaresonFleek
Nathan was excellent
Nathan was excellent! His communication skills superb!
issue with flight
I had an issue with the departure flight and customer service worked with us to ensure we received our exact flight including the arrival time at home. We are extremely thankful for all the effort they put forward to ensure our travel needs were met. Thank you to the entire company and to the representative that worked with us Dustin. We are so thankful.
courteous and helpful
Samuel was very helpful and…
Samuel was very helpful and understanding
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







