Dear Farmdrop team, thank you for everything. My family discovered your service in May 2020, when very few grocery stores delivered, the queues were enormous, and good food was unavailable. Your del... See more
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See what reviewers are saying
Brilliant service as usual The food was really excellent — in particular an organic butterflied half leg of lamb. All packed neatly in strong brown paper bags. Keep up the pressure on all your sup... See more
They have just sent all the workers home and locked the doors before Christmas. Poor customers and workers whi will be suffering now. Farmdrop is bankrupt so people good luck waiting for your delivery... See more
I put an order in for vegan products and for hard to find fresh veg (kohlrabi) as my vegan son was craving kohlrabi and other things like a nut roast. I got everything I was looking for, including pea... See more
Company details
Written by the company
Farmdrop is an online grocer that partners with incredible farmers and food producers. It means you get to cook with delicious, fresh food and have a real connection to the people who made it.
Contact info
London, United Kingdom
- 02037709300
- hello@farmdrop.com
- farmdrop.com
People also looked at
fantastic fresh produce the only thing…
fantastic fresh produce the only thing is for free delivery you have to purchase £60 worth of goods or its £6.99 delivery if this was lower it would be even better. the produce is phenomenal.
27 October 2021
Unprompted review
Very good service overall
Very good service overall.
Some fruits weren’t ripe though.
27 October 2021
Unprompted review
Great product
Great product, super service, but a lot of wanted items out of stock.
27 October 2021
Unprompted review
Total rip-off
Total rip-off, ordered Cornish Gouda as a pressie, from the Dutch family, hard to find. It was important to have this cheese, and it cost me £48
Farmdrop accepted the order, as Cornish Gouda (only 1 supplier remember) then sent gouda from elsewhere, totally fed up.
Then to cap it all, no phone number to call and they use a "bot". Obviously they don't like customers
DO NOT TRUST THIS SITE if you want what you order
27 October 2021
Unprompted review
Reply from Farmdrop
Hi Mr Clark,
Thanks for your review.
We’re sorry to hear that you had missing items in your order. We do our very best to ensure that all our deliveries arrive in full and regret that your recent order did not meet our usual high standards.
I can see that you have made contact with customer service already and that a refund and compensation has been processed for the missing items by one of our customer happiness team members.
If there is anything else we can help with, please contact the customer service team at hello@farmdrop.co.uk.
The Farmdrop Team
Excellent friendly delivery service
Excellent friendly delivery service – we've ordered a few times now and have been struck each time by how nice the delivery person has been. The actual items we've had have always been good quality and this time it was nice to see the option of some more money-saving multipacks, which are really handy. Everything is separated neatly into brown paper bags which are then really handy to reuse for things like sorting your recycling out.
22 October 2021
Unprompted review
Easy to use website
Easy to use website, lots of choice, including pasture fed organic meat, flexible delivery times.
21 October 2021
Unprompted review
My first experience with this Website…
My first experience with this Website was a fortnight ago and it was outstanding.
My second was not BUT I have some modest suggestions! This is what happened:
I selected first off the Item that I really wanted of which there were only two in Stock. Then, in order to get up to the minimum Order Amount I trawled the wonderful Website. Additions made, I I went to pay. Then flashed up Incomplete Order and the two items I really wanted had disappeared! So I then cancelled the whole Order……..
SOLUTION? You are given a 10 Minute Reservation Period within which to complete.
Follow up Problem. When do I know that this Item is in Stock again? At the moment I have to keep opening the Website.
SOLUTION? How difficult can it be to send an email to a Customer in this event?
Just trying to be helpful………..
20 October 2021
Unprompted review
Outstanding fresh produce
Love the quality of (organic) veg and fruit from Farmdrop. It doesn't compare to (organic) produce from the large supermarket chains (offline and online). Will keep getting my fresh produce from Farmdrop for sure! Wish there were more vegan products (snacks etc.).
20 October 2021
Unprompted review
Excellent.
My first time with this company. Everything was wonderful. Great quality. Fresh. Delivered very quickly. I shall definitely use them again.
20 October 2021
Unprompted review
High quality produce and service
Made a purchase for a second time and always received the highest quality produce and service. I will stay shopping with Farmdrop and would highly recommend it to others!
20 October 2021
Unprompted review
Worst of a big bunch
From terrible staff and customer service to a mess of a website
Found red wine in white wine section, 750ml 70cl and 7 are all terms of size of bottle. Also found lots of the products cheaper on other sites
Management need to re think this idea or find one they can do properly
20 October 2021
Unprompted review
Reply from Farmdrop
Hi S B,
Thanks for your review.
We’re sorry to hear that you were unsatisfied with the service you received from Farmdrop. We hold ourselves to the highest standards in terms of food quality and efficient delivery but on this occasion it looks like we’ve fallen short.
Your feedback is really important to us so if you can get in touch by live chat or email at hello@farmdrop.co.uk with your order details then we can try and put it right.
All the best,
The Farmdrop Team
Mostly a good experience
Mostly a good experience, however a couple of items had mould unfortunately
18 October 2021
Unprompted review
Half of the order was missing
Order came, 7 out of 14 items were missing. Contacted support, they asked what was missing and then never answered again. I won't be using Farmdrop anymore, I expect to get refunded in advance if they don't even ship half of the things, not to have to go though a whole process
16 October 2021
Unprompted review
Reply from Farmdrop
Hi Matija
Thanks for your review.
We’re sorry to hear that you had missing items in your order. We do our very best to ensure that all our deliveries arrive in full and regret that your recent order did not meet our usual high standards.
I can see that you have made contact with customer service already and that a refund and compensation has been processed for the missing items.
If there is anything else we can help with, please contact the customer service team at hello@farmdrop.co.uk.
My first order
Everything was as described in the website and delivered on time. The fresh mixed mushrooms I ordered were very good and really nicely packed in a cardboard box.
16 October 2021
Unprompted review
Amazing product and Customer Service
Amazing product (beef bone broth) and customer service.
14 October 2021
Unprompted review
No wasteful packaging
I have not had a chance to try any of the meat products, but everything looked fresh, good colour and no fatty bits! It was all delivered on time, no wasteful packaging, paper bags and friendly service.
13 October 2021
Unprompted review
Everything was great
Everything was great. You have excellent produce and are always swift and on time. Love that Freestar beer btw. It goes down a treat!
13 October 2021
Unprompted review
Great produce delivered in paper bags…
Great produce delivered in paper bags ... at the right time ..
13 October 2021
Unprompted review
Excellent delivery from Farmdrop as…
Excellent delivery from Farmdrop as always - great groceries etc delivered by a super helpful Farmdropper (Sean I think) who even kindly offered to help me with my recycling as he was leaving - above and beyond good service!
I will definitely be ordering again soon and grabbing a Christmas slot I hope. Thanks!
13 October 2021
Unprompted review
Prices could be better
Prices could be better, then I would should more
13 October 2021
Unprompted review
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