While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Dear Farmdrop team, thank you for everything. My family discovered your service in May 2020, when very few grocery stores delivered, the queues were enormous, and good food was unavailable. Your del... See more

Rated 5 out of 5 stars

Brilliant service as usual The food was really excellent — in particular an organic butterflied half leg of lamb. All packed neatly in strong brown paper bags. Keep up the pressure on all your sup... See more

Rated 1 out of 5 stars

They have just sent all the workers home and locked the doors before Christmas. Poor customers and workers whi will be suffering now. Farmdrop is bankrupt so people good luck waiting for your delivery... See more

Rated 5 out of 5 stars

I put an order in for vegan products and for hard to find fresh veg (kohlrabi) as my vegan son was craving kohlrabi and other things like a nut roast. I got everything I was looking for, including pea... See more

Company details

  1. Online Food Ordering Service
  2. Supermarket

Written by the company

Farmdrop is an online grocer that partners with incredible farmers and food producers. It means you get to cook with delicious, fresh food and have a real connection to the people who made it.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The order arrived on time and in a…

The order arrived on time and in a paper, not plastic, bag. The produce was excellent, although the fish "box" was expensive and contained non-native salmon. My main concern is that the meat and fish was individually vacuum wrapped in single use plastic. I'm not sure if there is a more sustainable alternative.

13 October 2021
Unprompted review
Rated 5 out of 5 stars

Great selection and quick delivery!

Good selection of products and easy to use platform. Delivery was quick and convenient!

7 October 2021
Unprompted review
Farmdrop logo

Reply from Farmdrop

Hi Anisha,

Thanks for leaving us such a nice review. We're really happy to hear that you're enjoying the products and service. Please feel free to reach out to us via live chat if there's ever anything else we can help with.

The Farmdrop Team

Rated 5 out of 5 stars

Excellent quality of farm produce

Excellent quality of farm produce. Delivery was on time.

6 October 2021
Unprompted review
Farmdrop logo

Reply from Farmdrop

Hi Lynn,

It's great to get such a positive review. We're really happy to hear that you're enjoying the service. Please don't hesitate reach out to us via live chat if there's ever anything else we can help with.

The Farmdrop Team

Rated 2 out of 5 stars

old cauliflowers

sourcream was few days to BBD, cauliflowers - with black dots

6 October 2021
Unprompted review
Farmdrop logo

Reply from Farmdrop

Hi Natalia,
Thanks for your review.

We’re sorry to hear that some of the items in your order did not meet expectations. We hold ourselves to the highest standards in terms of product quality and regret that we fell short on this occasion.

If you can get in touch by live chat or email at hello@farmdrop.co.uk then we will be happy to refund you for these items. I have also passed on your feedback to the quality team here at Farmdrop to ensure it doesn’t affect future orders.

The Farmdrop Team

Rated 4 out of 5 stars

The products are amazing

The products are amazing, the drivers super friendly and parcels arrive in brown paper bags.

6 October 2021
Unprompted review
Farmdrop logo

Reply from Farmdrop

Hi Diane,

Thanks for leaving us such a glowing review. We're so happy to hear that you're enjoying the products and service we offer. If there is anything we can help with in the future, our team are available via live chat or email.

The Farmdrop Team

Rated 5 out of 5 stars

What an incredible service

What an incredible service. Worth every penny. Great suppliers, great organic produce, great bundles. Will definitely use again.

6 October 2021
Unprompted review
Farmdrop logo

Reply from Farmdrop

Hi Sherri

Thanks for your review.

It's brilliant to get such positive feedback. We're really happy to hear that you've found our service valuable and are enjoying our range of products. Please don't hesitate reach out if there's ever anything else we can help with; our team are available via live chat or email.

The Farmdrop Team

Rated 5 out of 5 stars

Fast delivery and great customer service

1 October 2021
Unprompted review
Farmdrop logo

Reply from Farmdrop

Hi Waralak,

Thanks for your review.

It's brilliant to get such positive feedback. We're really happy to hear that you're enjoying the products and service. If there is anything we can help with in the future, our team are available via live chat or email.

The Farmdrop Team

Rated 1 out of 5 stars

Disappointed

I ordered two types of scones, the plain scones were mouldy with the fruit scones so salty there were inedible. Disappointingly the foraged crab apples were mini apples and not as advertised. They arrived with maggots inside. Really disappointed in Farmdrop

30 September 2021
Unprompted review
Farmdrop logo

Reply from Farmdrop

Hi there,
Thanks for your review.

I'm very sorry to hear that some of the items in your order were in such a poor condition on arrival. We hold ourselves to the highest standards in terms of product quality and regret that we fell short on this occasion.

If you haven't already, please get in touch by live chat or email at hello@farmdrop.co.uk and we will be happy to refund you for these items. I have also passed on your feedback to the quality team here at Farmdrop to ensure it doesn’t affect future orders.

Kind regards,
Simon Whitlock
Customer Operations Manager

Rated 5 out of 5 stars

Extremely happy

Extremely happy - I will be a repeat customer!
Everything is simple and well organised. Great selection and great service.

30 September 2021
Unprompted review
Rated 5 out of 5 stars

We need a "Farmdrop" in the U.S. as well

I'm actually from the U.S. and have never experienced an easier and better grocery/food site. I only wish Farmdrop would also locate in New York. They would be welcomed with open arms.
Thank you for your service, your products, as well as your own meals are wonderful!

30 September 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look