Easy booking the night before on line, great communication when we landed with instruction’s, of where to meet, even when it took as us an hour and half to get through security with the technology cra... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Fantastic service and I honestly couldn’t fault them. The booking instructions and communication were clear and straightforward, the driver arrived exactly on time, and the vehicle was spotless an... See more
Company replied
We had an excellent experience with this transfer company in Faro; both drivers were punctual, smartly dressed, and exceptionally courteous, providing fantastic help with our suitcases in a clean vehi... See more
Company replied
Very easy to book and monitor from start to finish. We were kept updated all the time. And very understanding when we were stuck going through the new passport system for 2 hours!! Would recommend th... See more
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Company details
Written by the company
For more than 20 years, we have been helping visitors travel comfortably and safely throughout the Algarve. From Faro Airport to private journeys, our experienced team is committed to punctuality, comfort and excellent customer service.
Contact info
Portugal
- faro-airport-taxis.com
4.9
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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I’ve been using this service for over a…
I’ve been using this service for over a year. They are efficient and the staff friendly, professional and helpful. They are also punctual.
25 June 2026
Unprompted review
Reply from Faro Airport Taxis
Dear Cristina,
Thank you for your feedback and for your continued trust over the past year. We are very pleased to hear that you find our service efficient and our team friendly, professional, helpful, and punctual.
We truly appreciate your support and look forward to continuing to assist you.
Kindest Regards,
Luís Costa
Top notch with price communication and…
Top notch with price communication and promptness. Quality of vehicle superb .. 100% recommend
14 June 2026
Unprompted review
Reply from Faro Airport Taxis
Dear Tyballt,
Thank you very much for your kind feedback and recommendation. We are delighted to hear that you were satisfied with our communication, pricing, punctuality, and the quality of our vehicles.
We truly appreciate your support and hope to have the pleasure of welcoming you again in the future.
Best Regards,
Luís Costa
A seamless service for a great price!
A seamless service, very easy to book, I checked a few online and they seemed to be the cheapest I could find. I received a whatsapp when we landed instructing us to confirm when we were through security. We then got picked up by a english speaking contact who handed us over to our driver and away we went. Lovely clean minibus. The driver was there early to collect us on our return - cannto fault the service. Thanks - would highly reccomend
19 June 2026
Unprompted review
Reply from Faro Airport Taxis
Dear James Smith,
Thank you very much for taking the time to share your feedback and for recommending our service. We are very pleased to hear that you found the booking process straightforward and that our pricing was competitive.
It’s also great to know that the communication on arrival worked smoothly and that our team was able to assist you promptly. We are glad you were happy with the cleanliness of the minibus and the professionalism and punctuality of our driver.
We truly appreciate your kind words and hope to have the opportunity to welcome you again in the future.
Kind regards,
Luís Costa
Great service and price
Great service and price, with on time pickups. Would definitely use again
20 June 2026
Unprompted review
Reply from Faro Airport Taxis
Thank you for your kind feedback, Woody.
We’re really pleased to hear you were happy with the service and pricing, and that the pick-up were on time. We truly appreciate your recommendation and hope to welcome you again in the future.
Best regards,
Luís Costa
Highly recommend
Highly recommend! We booked in advance so we had a car seat ready in the car for our 5 month old. Received a WhatsApp as soon as I landed telling me where to find my driver. Super easy and really affordable too! 5* service
20 June 2026
Unprompted review
Reply from Faro Airport Taxis
Thank you very much for your wonderful review, Chloe.
We are delighted to hear that everything went smoothly from the moment you landed, and that the car seat was ready for your little one as requested.
It’s great to know that the WhatsApp updates and clear communication made your arrival easy and stress-free.
We truly appreciate your recommendation and kind words about our service. We look forward to welcoming you again in the future.
Kindest regards,
Luís Costa
Couldn’t fault the service
On time. Communicate well. Reasonable prices
20 June 2026
Unprompted review
Reply from Faro Airport Taxis
Thank you for your feedback, Sam.
We’re glad to hear everything was on time and that communication met your expectations.
We also appreciate your comment regarding our pricing and hope to welcome you again soon.
Kindest regards,
Luís Costa
Very efficient and courteous service
Very efficient and courteous service. Straight forward booking service with a couple of reminders messages sent which was great.
17 June 2026
Unprompted review
Reply from Faro Airport Taxis
Dear RC,
Thank you very much for your kind words and for taking the time to leave us a review.
We are delighted to hear that you found our service very efficient and courteous, and that the booking process was straightforward. We’re also pleased that our reminder messages were helpful.
We truly appreciate your recommendation and hope to welcome you again in the future.
Best regards,
Luís Costa
Great service from start to finish
Text message on landing at Faro to tell us where to meet and a description of who to meet. Taxi there in 5 minutes. Great drivers and return journey spot on time to collect to thanks
14 June 2026
Unprompted review
Reply from Faro Airport Taxis
Thank you very much for your feedback, Darryl.
We are pleased to know that the arrival instructions at Faro were clear and helpful, allowing you to easily find your driver and get on your way quickly. It’s also great to hear that both your outbound and return transfers were punctual and went smoothly.
We truly appreciate your kind comments about our drivers and hope to have the pleasure of welcoming you again in the future.
Kindest regards,
Luís Costa
A really great experience
A really great experience!
They kept their promises, showed up on time, and the drivers were nice and friendly, so we’ll definitely use them again next time - great service and safe transportation.
6 June 2026
Unprompted review
Reply from Faro Airport Taxis
Thank you very much for your feedback, Oh.
We’re really pleased to hear that your experience was so positive, with everything running on time and according to plan. It’s also great to know that our drivers made a good impression with their friendly and helpful attitude.
Your recommendation means a lot to us, and we look forward to having the opportunity to assist you again on your next trip.
Kind regards,
Luís Costa
Excellent service
Excellent service. Prompt collection, excellent car and professional, friendly driver. No hesitation in booking them again.
10 June 2026
Unprompted review
Reply from Faro Airport Taxis
Thank you very much for your kind review, Alison.
We are delighted to hear that you were pleased with the service, from the punctual pick-up to the quality of the vehicle and the professionalism and friendliness of our driver.
We truly appreciate your confidence in us and look forward to welcoming you again in the future.
Best Regards,
Luís Costa
Faro Airport pickup and transfer
Faro Airport pickup and drop off in Albufeira for a party of eleven including a baby was very easy. Our driver was friendly and very helpful with our luggage and positioning of the child seat which was provided free of charge. The SMS instructions for the meeting point were easy to follow and made the start and end of our holiday in Portugal so much more relaxed.
6 June 2026
Unprompted review
Reply from Faro Airport Taxis
Thank you very much for your kind feedback, Gary.
We are delighted to hear that your Faro Airport pickup and drop-off in Albufeira for your group went smoothly, and that our driver was friendly and helpful with both luggage and the child seat provided free of charge. It’s also great to know that the SMS instructions made everything easy and stress-free at the start and end of your holiday.
We really appreciate you taking the time to share your experience and hope to welcome you again in the future.
Kindest regards,
Luís Costa
Easy to book, reliable and competitive on price.
Booking was simple. The taxi was waiting for us on time and driver helped with luggage. He was friendly and professional and his driving was good. Thank you.
10 June 2026
Unprompted review
Reply from Faro Airport Taxis
Thank you very much for your kind feedback, Joseph.
We are pleased to hear that the booking process was simple and that your taxi arrived on time. It’s also great to know that your driver was helpful with luggage, friendly, professional, and that you felt the driving was safe and smooth.
We truly appreciate you taking the time to share your experience and hope to welcome you again in the future.
Best regards,
Luís Costa
Great service
Great service, on time both too and from the airport, really pleasant driver, will definitely book with these again
9 June 2026
Unprompted review
Reply from Faro Airport Taxis
Thank you very much for your kind feedback, Anthony.
We are delighted to hear that you had a great experience with both your airport transfers, and that everything ran on time. It’s also great to know you found the driver pleasant.
We really appreciate your recommendation and look forward to welcoming you again in the future.
Kindest regards,
Luís Costa
Excellent service
Excellent service , prompt replies, no delays, clean vehicles and friendly staff. I would definitely recommend.
9 June 2026
Unprompted review
Reply from Faro Airport Taxis
Dear Carol,
Thank you very much for your kind review and recommendation.
We are delighted to hear that you were pleased with our prompt communication, punctual service, clean vehicles, and friendly team. Providing a reliable and comfortable experience for our customers is always our priority, so it is wonderful to know we met your expectations.
We truly appreciate your support and look forward to welcoming you again on your next visit.
Kind regards,
Luís Costa
Fantastic service
Fantastic service - communication received on landing. even though my flight was delayed by over an hour the transfer rep was ready and waiting.
The driver was polite and courteous - all-in-all five star service - will definitely use again!! Thank you
5 June 2026
Unprompted review
Reply from Faro Airport Taxis
Dear Sally,
Thank you very much for your wonderful review.
We are delighted to hear that you were pleased with our service from the moment you landed. Flight delays can be stressful, so we're glad our team was ready and waiting to ensure a smooth and hassle-free transfer. It's also great to know that your driver made a positive impression with their professionalism and courtesy.
Your kind words and five-star rating mean a lot to us. We truly appreciate your support and look forward to welcoming you back on your next trip.
Kind regards,
Luís Costa
Great service highly recommend
Great service on time good communication prior to departure and on arrival. Highly recommend
2 June 2026
Unprompted review
Reply from Faro Airport Taxis
Dear Mike,
Thank you for taking the time to share your experience with us.
We're pleased to hear that everything went smoothly and that our communication and punctuality helped make your journey stress-free. Our team works hard to ensure every transfer is as seamless as possible, so it's very rewarding to receive such positive feedback.
Thank you also for your recommendation. We would be delighted to welcome you back and assist with your future travel arrangements.
Best regards,
Luís Costa
Reply from Faro Airport Taxis
Dear Nigel,
Thank you for your review.
We're delighted to hear that you found our service reliable, punctual, and easy to use. We believe that travel arrangements should be simple and stress-free, so it's great to know that your experience reflected this.
We appreciate your feedback and hope to have the opportunity to serve you again in the future.
Warm regards,
Luís Costa
Very efficient and reliable service
Very efficient and reliable service. Communication beforehand was excellent, drivers were punctual, helpful and very polite. Vehicles were smart and comfortable too. Would definitely use again.
The only small issue was the return driver had problems finding the villa we were staying in when collecting us. I had given the full address on booking but the driver didn't appear to have enough details from the office to find us. He did call me and I tried to explain where we were, but it wasn't easy as I'm not familiar with all the road names.
6 June 2026
Unprompted review
Great service
Second time I’ve used this company. Website is easy to use for booking and their customer service is also great - from having someone message you on arrival to let you know where they are, through to the drivers being very friendly and helping with luggage and providing a booster chair for young child. They also amended our pick up time at our request very quickly and efficiently.
6 June 2026
Unprompted review
Reply from Faro Airport Taxis
Dear Ant,
Thank you very much for your continued trust in our service and for taking the time to share your experience.
We are delighted to hear that you find our website easy to use and that our customer service continues to meet your expectations. It is great to know that the communication on arrival, the friendliness of our drivers, and the assistance with luggage and child seating all contributed to a smooth experience for your family.
We are also pleased that we were able to accommodate your request to amend the pick-up time quickly and efficiently, as flexibility and reliability are key priorities for us.
We truly appreciate your recommendation and look forward to welcoming you again in the future.
Kind regards,
Luís Costa
Extremely poor transfer.
The meeting point needs a much better visable sign. Language skill during a mobile conversation was difficult. The driver was polite on meeting. The drive commenced quite carefully for the first 10 minutes. Then the driver started speeding (over the signed national road limits). Later the driver dangerously overtook a vehicle, on a road which was completely unacceptable, approximately ten minutes before our arrival at The Portobay Blue Ocean.
28 May 2026
Unprompted review
Reply from Faro Airport Taxis
Dear Mr. Brock,
Thank you for taking the time to give us your feedbcak, as it is only through feedback like yours that we can improve the quality of our service.
As to the specific issues you point out:
- We would be delighted to have a larger sign to make meeting us easier; however, airport policy does not permit larger signage.
- The driver concerned has been a valued member of our team for many years and he is a careful and considerate professional. We will look into this issue carefully as we have a gps system in all our vehicles, and if it turns out that the driving was indeed reckless, we will launch a formal disciplinary investigation and take any necessary action based on its findings.
We hope to have clarified your issues and hope to undo this first impression on a future transfer.
Best regards,
Luis Costa
CEO
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