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Review summary

Created with AI, based on recent reviews

Considering 245 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff, noting that employees are often friendly, helpful, and professional, from initial phone calls to delivery and collection. Many people also appreciate the competitive pricing and the ease of the ordering process. However, some people were dissatisfied with the delivery and collection services, citing issues such as skips arriving late, not being collected on time, or even not being delivered at all. There were also instances where the skip was placed incorrectly, causing inconvenience. Some customers also mentioned unexpected additional charges.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised fast and on-time... See more

Service

Users describe ambiguous interactions with service. Many reviewers report extremely negative experiences,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the helpfulness and... See more

Order

Clients share ambiguous opinions on order. Many customers report issues with orders being cancelled, delayed,... See more

Price

People report ambiguous experiences with price. Many customers found prices competitive, with some noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The skip was booked for Friday as I had a project planned for Saturday. All my materials were delivered and a mixer hired but no skip arrived. My Mrs called to enquire where it was and was told "sorry... See more

Rated 4 out of 5 stars

Made a telephone query to ensure they could deliver on a specific date which they confirmed and I booked online. Later received a call to advise they couldn’t deliver on the date they had previously c... See more

Rated 4 out of 5 stars

Good delivery and pick up service. Not great customer service. Wasn't informed about time Skip would be arriving on the day and no phone number readily available until you get the skip. Rang 2 differe... See more

Rated 3 out of 5 stars

Skip arrived fine, told would be collected 7 days later, which it wasn’t. I had to chase twice to get it removed 2 days later. Principal problem was I had booked to have drive cleaned ! Long list of t... See more


Company details

  1. #44 of 47 best companies in Waste-Management Service

Information provided by various external sources

Fast Skips is the fastest, easiest, and best-value place to sort out skip hire or man & van collection in the UK. No matter where you are in the UK, you can order waste removal services today that can be with you the very next day.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

On time delivery

I booked on Tuesday for Thursday delivery and the skip was on my drive about 7.30am. on the Thursday.. nothing negative to say at all.

6 January 2026
Rated 1 out of 5 stars

Avoid at all costs!

Avoid this company at all costs. They are unreliable and lazy. They tried to deliver my skip 2 times each time a new excuse was made as to why it couldn’t be placed onto my drive way. Bearing in mind; there were no obstructions.
First time they tried to place the skip on the wrong drive way (a car was parked there as it was not mine) and had the audacity to try charging me a wasted journey fee🤣.
Second time there was apparently not enough room for the truck to turn - they should maybe invest in better drivers - so said they would attempt again the following day. In the end I gave up requested a full refund and went elsewhere, to which may I add the second company had not a single problem delivering my skip. Shout out the Grinsells Skip Hire!

4 January 2026
Rated 1 out of 5 stars

Not so fast at all!

Skip was delivered late, 2 arrived, collection took a whole month! Still trying to figure out what part was actually fast other than them taking our payment.

7 May 2025

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