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Review summary

Created with AI, based on recent reviews

Considering 245 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff, noting that employees are often friendly, helpful, and professional, from initial phone calls to delivery and collection. Many people also appreciate the competitive pricing and the ease of the ordering process. However, some people were dissatisfied with the delivery and collection services, citing issues such as skips arriving late, not being collected on time, or even not being delivered at all. There were also instances where the skip was placed incorrectly, causing inconvenience. Some customers also mentioned unexpected additional charges.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised fast and on-time... See more

Service

Users describe ambiguous interactions with service. Many reviewers report extremely negative experiences,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the helpfulness and... See more

Order

Clients share ambiguous opinions on order. Many customers report issues with orders being cancelled, delayed,... See more

Price

People report ambiguous experiences with price. Many customers found prices competitive, with some noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The skip was booked for Friday as I had a project planned for Saturday. All my materials were delivered and a mixer hired but no skip arrived. My Mrs called to enquire where it was and was told "sorry... See more

Rated 4 out of 5 stars

Made a telephone query to ensure they could deliver on a specific date which they confirmed and I booked online. Later received a call to advise they couldn’t deliver on the date they had previously c... See more

Rated 4 out of 5 stars

Good delivery and pick up service. Not great customer service. Wasn't informed about time Skip would be arriving on the day and no phone number readily available until you get the skip. Rang 2 differe... See more

Rated 3 out of 5 stars

Skip arrived fine, told would be collected 7 days later, which it wasn’t. I had to chase twice to get it removed 2 days later. Principal problem was I had booked to have drive cleaned ! Long list of t... See more


Company details

  1. #44 of 47 best companies in Waste-Management Service

Information provided by various external sources

Fast Skips is the fastest, easiest, and best-value place to sort out skip hire or man & van collection in the UK. No matter where you are in the UK, you can order waste removal services today that can be with you the very next day.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Not impressed

Ordered the skip online then spoke with them on the phone and via email they asked for photos of where the skip would be going. They then said that they wouldn't be able to place the skip where I wanted it due to a small wall (3 bricks high) so they wouldn't process the order and I would get a full refund. 3 days later the money for the skip (over £400) goes out of my account leaving me with no money as I had already hired a skip from an alternate company. I called them and they said that they hadn't gotten round to processing the refund yet (despite saying that they weren't going to process the order and I'd get an immediate and full refund)

29 October 2025
Rated 5 out of 5 stars

Happy customer

Delivered a skip when I wanted it & picked it up when I was finished ,The driver was sound ,no issues at all,would definitely use again .

6 August 2025
Rated 5 out of 5 stars

Spot on

Came when I requested it and picked it up early when I asked. Also cheaper that anywhere else I could find

24 September 2025
Rated 1 out of 5 stars

⛔️⛔️⛔️AVOID

⛔️⛔️⛔️AVOID
they damaged my next door garden today and it’s completely loss and dangerous I tried to contact them many ways by phone and email they told me I have to send them emails with pictures and I did send them but they didn’t get back to me so far my next door he is very upset because he has children and dogs in the garden and they can’t use garden I am really upset if you see this’s review that means still they didn’t fix it so please avoid this company because they don’t care about customers as I can see

29 September 2025
Unprompted review
Rated 1 out of 5 stars

Not a happy customer

Not a happy customer. I booked a skip for a house renovation that my wife and I are taking on. Online, I was told the skip would arrive on Monday. It’s now Wednesday, and still no skip—just a few hundred pounds out of pocket and a pile of rubbish left at the front of our house.

I would not recommend this company to anyone. If you need a skip, go local. These cowboys can’t even manage the one job they’re supposed to do: supply skips.

22 September 2025
Unprompted review
Rated 1 out of 5 stars

Not impressed at all

Not impressed at all. I booked and paid for a skip last week and not showed up, the booking showed as available for delivery today.
I have booked to have renovations done in my new home, I called fastskip 9:10am they confirmed delivery today to then be called at nearly two hours later and told that an” error” on the system allowed me to book the skip and that no skip would be delivered today.
If you need a reliable service please don’t use Fast skips they’re not fast at all but to add more stress to mess up the fact that you’ll be relying on a prompt service. I called about a refund which I was told to “leave it with them” and promised a callback this hasn’t happened.
To top it I have had to spend well over two hours of constant calling to go to a sister company who can’t help and then have to say that I, hoped the calls were recorded as my next one was going to be to trading standards for their failure to provide a service they confirmed and failed to deliver and have taken money for.

22 September 2025
Unprompted review
Rated 1 out of 5 stars

They delivered the skip days late…

They delivered the skip days late despite me speaking to them and stressing how important delivery date was. Despite booking in collection first thing Monday morning, they are saying it can’t be collected until end of the week. I think they need to change their name from FAST Skips.

10 September 2025
Unprompted review
Rated 1 out of 5 stars

Avoid if you don't want stress.

Unfortunately, I was unable to score zero which I would have picked given the option.
Avoid if you can. I ordered a skip to arrive on a specific day, it didn't arrive. The next day, I waited until 12.30 and rang them, and the explanation was the company hadn't put the order through and they would try and get one out to us that day but couldn't promise. I told them to forget it and pay my money back. That was the only thing that went right.

Would I use again definitely not. Don't even bother asking for the skip to be moved earlier as they say that this incurs a fee. I addressed this point to as there is nothing on their website that states removing a skip earlier would incur an additional fee even though they state, if you would like your skip removed earlier you can ask to do so - no additional fee mentioned anywhere. I was told the website was wrong and my response was if it isn't written anywhere you cannot insist on a fee.
I wish I had read other reviews before booking - lesson learnt, I won't be booking again!!

3 August 2025
Rated 1 out of 5 stars

Terrible

Ordered a skip for a week and 9 weeks later it’s still on the drive! The house sale is tomorrow and still the skip is there after me chasing for weeks and weeks, I would never use this company again !

9 July 2025
Unprompted review

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