Had a fabulous time at chester fatface getting styled and advice on clothes and colours from the wonderful Debbie. She was amazing and so lovely I felt like a new person! The stylist appointments... See more
Company replied
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See what reviewers are saying
The girls in the Chester shop are fantastic ,really helpfull and know their product well. I’ve been shopping here for years, this time I had lost a lot of weight and needed a new wardrobe (and look) I... See more
Company replied
Love FatFace! As a brand they genuinely have lovely clothes in decent sizes and, being a petite lady, it makes me very happy that they do short versions of most items. Always have a good experience, w... See more
Company replied
I had a lovely shopping experience yesterday at the Fatface store in Chester with Debs the personal stylist. She was very knowledgeable about the products they had in store. I tried on things that I w... See more
Company replied
Company details
- #273 of 605 best companies in Clothing Shop
- #172 of 280 best companies in Fashion accessories shop
- #132 of 238 best companies in Men's clothes shop
- #118 of 255 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
11/13 Eastgate Street, CH1 1LG, Chester, Cheshire, United Kingdom
- 01244 311486
4.9
Excellent
244 reviews
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I always get great service at the…
I always get great service at the FatFace in Chester..
Everyone is so polite and helpfu, and make me feel very special.
Thank you, ladies!
31 October 2025
Reply from FatFace - CHESTER 2
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Chester store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
I always receive an excellent service…
I always receive an excellent service from Fatface and their clothing is almost made for me.
2 October 2025
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
From ordering to collection
From ordering to collection, the whole process was smooth.
Emails to confirm ider, dispatch and ready for collection.
I arrived in store in Chester to collect and no waiting and servedby a lovely friendly member of staff.
The quality of the men's slippers are better than any other store.
12 September 2025
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service and fantastic jumper
Great service yet again from my local Chester store and the jumper is stunning
3 September 2025
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CHESTER 2
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE
top quality …
as always quality is the best when it comes to t-shirts my wife was a machinist & always say they way they are made & material is top quality.
17 August 2025
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I recieved my goods in store promptly.
I recieved my goods in store promptly.
The staff were very helpful
2 July 2025
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
An inviting store.
So good to shop in store on a visit to Chester. Multiple sizes available in my preferred tops so able to find the best fit. Bought three tops in two different sizes so the shop experience was easier than choosing which size might fit as I have to do online. Excellent sized fitting rooms.
Staff were on hand to help and most friendly.
A most pleasant store with an inviting layout.
26 June 2025
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff are always polite and helpful
Staff are always polite and helpful, I really like the rustic shop decor, it's very pleasant and makes Fatface different to other 'plain' brands.
Clothes are appealing and nicely made.
1 July 2025
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great product.
Really like the shirt I bought but a bit disappointed that the Chinos were unavailable in shop and online.
2 June 2025
Reply from FatFace - CHESTER 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Always a great service thank you 😊
1 June 2025
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Comfort, quality and femininity
I have been a FatFace customer for about two and a half years. Since then I have noticed that the clothes in my closet are from there. They are well made, feminine, comfortable and of good quality. I have had a few disappointments that left me quite disappointed because I became attached to the clothes and had to get rid of them. But overall my trust and loyalty have only grown over time.
17 May 2025
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good Experience
Amy was so helpful I’d made a mistake with a voucher I had and nothing was too much trouble.
20 May 2025
Unprompted review
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Variety of great clothes
The items of clothing are well made and the staff are
always helpful. I find that I fit into one size smaller and
I know this will fit when buying Fatface clothes.
11 May 2025
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very efficient service and the tops I…
Very efficient service and the tops I bought are really good quality
4 May 2025
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to navigate website
Easy to navigate website. Found the perfect item … denim top with added bonus of being in the sale. Delivered to my local store. I was kept up to date with delivery progress. Friendly staff in the Chester store when I collected.
5 May 2025
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - CHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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