Love Fatface, their clothes are well made and really last well. The staff in store are friendly and helpful and have a thorogh knowledge of their stock. It's always a pleasure to visit Fatface in... See more
Company replied
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I ordered online to pick up in store but my parcel took 7 days to reach the store & I didn’t get my email to say it was ready to collect until after I had collected it! Staff in store were great- wis... See more
Company replied
Great quality and style of clothing as usual. Also very helpful young man in Dorchester store who ordered the correct size of a fab t shirt in for me to collect. Arrived in a couple of days love it. T... See more
Company replied
Great quality beautiful clothes, not cheap, but not too expensive either. Order on line or shop in store, if you're not spending over the limit for free postage, have it delivered to your local sto... See more
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Company details
- #271 of 600 best companies in Clothing Shop
- #169 of 280 best companies in Fashion accessories shop
- #130 of 237 best companies in Men's clothes shop
- #113 of 254 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
14 South Street, DT1 1BS, Dorchester, Dorset, United Kingdom
- 01305 757459
4.6
Excellent
120 reviews
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The staff were helpful and friendly!
The staff were helpful and friendly! Also, the shop layout works well.
29 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Love Fatface
Love Fatface, their clothes are well made and really last well. The staff in store are friendly and helpful and have a thorogh knowledge of their stock. It's always a pleasure to visit Fatface in Dorchester.
Any dealings I've had with Customer Services has always been helpful, friendly and positive.
Thank you for filling your store with lovely clothes and lovely people.
3 July 2026
Reply from FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very friendly staff in shops and great…
Very friendly staff in shops and great sales. One of my favourite shops.
24 July 2026
Reply from FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality and style of clothing as…
Great quality and style of clothing as usual. Also very helpful young man in Dorchester store who ordered the correct size of a fab t shirt in for me to collect. Arrived in a couple of days love it. Thanks guys your great ☺️
19 July 2026
Reply from FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good fit and great to wear
21 July 2026
Reply from FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service
28 June 2026
Reply from FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice trainers - but not true to size
Nice trainers - usually a size 6 but this come up more like size 5
31 May 2026
Reply from FatFace - DORCHESTER 2
Hello! Thank you for taking the time to leave your review. I am sorry to hear that your trainers were not true to size. Your feedback will be passed on. Thank you. Take care, CM
Brilliant
Always receive terrific service from Fat Face stores and a particular call out to the one in Dorchester. Great customer service and great clothes.
30 May 2026
Reply from FatFace - DORCHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Always love everything about Fat face
Always love everything about Fat face, it never disappoints. I’m always spoilt for choice. The quality is so good, the designs lovely and washes so well. I have garments from 6-7 years ago and they still look as good as new and never seem to age in fashion. Sadly me nearest store closed so I now have to travel further to see, try on and feel the clothing.
Went to a different location today and was very pleased with the service I received. Absolutely no complaints, couldn’t praise them more!
30 May 2026
Reply from FatFace - DORCHESTER 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Excellent all round service.
Purchased a shirt in store. Had it a week liked it so much went to buy another one. Non in stock. Went online, easy to find, ordered, asked for delivery into my local store. Delivered within 2 days. Excellent service.
9 May 2026
Reply from FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Dorchester store is great.
I bought a great shirt and shorts at the Dorchester store, the staff there are super friendly and they always have a lot of stock.
4 May 2026
Reply from FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent sale options
Excellent sale options. Friendly staff. Great quality clothing but more polyester than I'd like to see
27 April 2026
Reply from FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order on line
Easy to order on line. Very quick delivery to store for free collection.
25 April 2026
Reply from FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love Fat face always a good sale and…
Love Fat face always a good sale and great staff in our Dorchester shop ,and good sizing can go down one makes me feel slimmer ,win all round
24 April 2026
Reply from FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick delivery, very helpful staff.
Quick delivery to store, needed to change an item and return a couple within the delivery. The Dorchester store was brilliant, very helpful and accommodating.
10 April 2026
Reply from FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My experience with fat face has always been good
My experience with fat face has always been very good and this time it has been equally as good the only reason for not giving 5 stars is that my goods didn't arrive in store until 3 days after delivery date.
11 February 2026
Reply from FatFace - DORCHESTER 2
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Great product and wellgilet recommended…
Great product and well recommended and stylish
3 February 2026
Reply from FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brought skirt in the sales
Brought skirt in the sales. Very pleased with the fit and quick delivery too
13 January 2026
Reply from FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online Delivery
I ordered tops and socks online
They were delivered on time to the local store and easy to collect
12 January 2026
Reply from FatFace - DORCHESTER 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - DORCHESTER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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