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FatFace - DORCHESTER 2 Reviews 115

TrustScore 4.5 out of 5

4.5

14 South Street, DT1 1BS Dorchester, Dorset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Always love everything about Fat face, it never disappoints. I’m always spoilt for choice. The quality is so good, the designs lovely and washes so well. I have garments from 6-7 years ago and they s... See more

Company replied

Rated 5 out of 5 stars

Always receive terrific service from Fat Face stores and a particular call out to the one in Dorchester. Great customer service and great clothes.

Company replied

Rated 5 out of 5 stars

Purchased a shirt in store. Had it a week liked it so much went to buy another one. Non in stock. Went online, easy to find, ordered, asked for delivery into my local store. Delivered within 2 days. E... See more

Company replied

Rated 3 out of 5 stars

online order process was good, unfortunately I did not recieve and email or text to say my item was in for collection at the store. So eventually I just went to the store where they said there wasn't... See more

Company replied


Company details

  1. #275 of 617 best companies in Clothing Shop
  2. #168 of 287 best companies in Fashion accessories shop
  3. #134 of 247 best companies in Men's clothes shop
  4. #117 of 257 best companies in Ladies' clothes shop

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 14 South Street, DT1 1BS, Dorchester, Dorset, United Kingdom

  • 01305 757459

4.5

Excellent

TrustScore 4.5 out of 5

115 reviews

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Rated 3 out of 5 stars

Nice trainers - but not true to size

Nice trainers - usually a size 6 but this come up more like size 5

31 May 2026
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Reply from FatFace - DORCHESTER 2

Hello! Thank you for taking the time to leave your review. I am sorry to hear that your trainers were not true to size. Your feedback will be passed on. Thank you. Take care, CM

Rated 5 out of 5 stars

Brilliant

Always receive terrific service from Fat Face stores and a particular call out to the one in Dorchester. Great customer service and great clothes.

30 May 2026
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Reply from FatFace - DORCHESTER 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

Always love everything about Fat face

Always love everything about Fat face, it never disappoints. I’m always spoilt for choice. The quality is so good, the designs lovely and washes so well. I have garments from 6-7 years ago and they still look as good as new and never seem to age in fashion. Sadly me nearest store closed so I now have to travel further to see, try on and feel the clothing.
Went to a different location today and was very pleased with the service I received. Absolutely no complaints, couldn’t praise them more!

30 May 2026
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Reply from FatFace - DORCHESTER 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

Excellent all round service.

Purchased a shirt in store. Had it a week liked it so much went to buy another one. Non in stock. Went online, easy to find, ordered, asked for delivery into my local store. Delivered within 2 days. Excellent service.

9 May 2026
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Reply from FatFace - DORCHESTER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Dorchester store is great.

I bought a great shirt and shorts at the Dorchester store, the staff there are super friendly and they always have a lot of stock.

4 May 2026
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Reply from FatFace - DORCHESTER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent sale options

Excellent sale options. Friendly staff. Great quality clothing but more polyester than I'd like to see

27 April 2026
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Reply from FatFace - DORCHESTER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Easy to order on line

Easy to order on line. Very quick delivery to store for free collection.

25 April 2026
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Reply from FatFace - DORCHESTER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Love Fat face always a good sale and…

Love Fat face always a good sale and great staff in our Dorchester shop ,and good sizing can go down one makes me feel slimmer ,win all round

24 April 2026
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Reply from FatFace - DORCHESTER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Quick delivery, very helpful staff.

Quick delivery to store, needed to change an item and return a couple within the delivery. The Dorchester store was brilliant, very helpful and accommodating.

10 April 2026
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Reply from FatFace - DORCHESTER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 4 out of 5 stars

My experience with fat face has always been good

My experience with fat face has always been very good and this time it has been equally as good the only reason for not giving 5 stars is that my goods didn't arrive in store until 3 days after delivery date.

11 February 2026
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Reply from FatFace - DORCHESTER 2

Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE

Rated 5 out of 5 stars

Great product and wellgilet recommended…

Great product and well recommended and stylish

3 February 2026
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Reply from FatFace - DORCHESTER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Brought skirt in the sales

Brought skirt in the sales. Very pleased with the fit and quick delivery too

13 January 2026
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Reply from FatFace - DORCHESTER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 4 out of 5 stars

Online Delivery

I ordered tops and socks online
They were delivered on time to the local store and easy to collect

12 January 2026
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Reply from FatFace - DORCHESTER 2

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Beautiful top

Easy to order ablw to collect saving on postage helpful staff.

6 January 2026
FatFace - DORCHESTER 2 logo

Reply from FatFace - DORCHESTER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 4 out of 5 stars

Great items shame about the delivery

Great items shame about the delivery. Evri in this area are not the best at delivering on

8 January 2026
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Reply from FatFace - DORCHESTER 2

Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE

Rated 5 out of 5 stars

Great service as always

Easy ordering systems and great communications both on line and in store. Order arrived a couple of weeks earlier than estimated and exactly as requested and fitted perfectly

2 January 2026
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Reply from FatFace - DORCHESTER 2

Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM

Rated 5 out of 5 stars

Easy to order,great communication and…

Easy to order,great communication and customer service online and in store

4 January 2026
FatFace - DORCHESTER 2 logo

Reply from FatFace - DORCHESTER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 4 out of 5 stars

Efficient and helpful

Have used online and in store. Online order received promptly and in-store local staff friendly and helpful on a horribly wet day.

19 December 2025
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Reply from FatFace - DORCHESTER 2

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great boots

Great boots! So comfy.

12 December 2025
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Reply from FatFace - DORCHESTER 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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