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FatFace - DORCHESTER 2 Reviews 

121
TrustScore 4.5 out of 5

4.6

14 South Street, DT1 1BS Dorchester, Dorset, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Love Fatface, their clothes are well made and really last well. The staff in store are friendly and helpful and have a thorogh knowledge of their stock. It's always a pleasure to visit Fatface in... See more

Company replied

Rated 3 out of 5 stars

I ordered online to pick up in store but my parcel took 7 days to reach the store & I didn’t get my email to say it was ready to collect until after I had collected it! Staff in store were great- wis... See more

Company replied

Rated 5 out of 5 stars

Great quality and style of clothing as usual. Also very helpful young man in Dorchester store who ordered the correct size of a fab t shirt in for me to collect. Arrived in a couple of days love it. T... See more

Company replied

Rated 5 out of 5 stars

Great quality beautiful clothes, not cheap, but not too expensive either. Order on line or shop in store, if you're not spending over the limit for free postage, have it delivered to your local sto... See more

Company replied


Company details

  1. #267 of 596 best companies in Clothing Shop
  2. #168 of 278 best companies in Fashion accessories shop
  3. #130 of 237 best companies in Men's clothes shop
  4. #113 of 254 best companies in Ladies' clothes shop

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 14 South Street, DT1 1BS, Dorchester, Dorset, United Kingdom

  • 01305 757459

4.6

Excellent

TrustScore 4.5 out of 5

121 reviews

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4.6

All reviews

(121)

14,396 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The service in Fat face is always first class

The service in Fat face is always excellent every time I shop there. The staff are super helpful and accommodating. The clothes are always of an excellent quality and in fact I still have items going back 4-5 years which are still wearing well.

Keep up the good work

6 May 2022
FatFace - DORCHESTER 2 logo

Reply from FatFace - DORCHESTER 2

Good afternoon,
Thank you for your 5* review. We are pleased to hear that you are happy with our service. Many thanks-AB.

Rated 5 out of 5 stars

Great Trousers

Just bought some fabulous trousers, in the sale and SIze 6!!! They fit like a glove and are just so comfortable. The staff were charming and I am delighted, thank you.

4 May 2022
FatFace - DORCHESTER 2 logo

Reply from FatFace - DORCHESTER 2

Good Afternoon Sue

Thank you for taking the time to leave us your review.

I am so pleased to hear that your new Trousers are perfect and fit well!

Thank you for sharing your recent experience in our Dorchester store, please be assured that this will be passed onto the crew members involved for you!

Have a lovely Afternoon
EP

Rated 5 out of 5 stars

FatFace staff in Dorchester are always…

FatFace staff in Dorchester are always friendly + helpful

24 March 2022
Unprompted review
FatFace - DORCHESTER 2 logo

Reply from FatFace - DORCHESTER 2

Hi Emily,
Thank you for your 5* review. I am happy to hear that our Dorchester store made you feel so welcome. Have a great day! Many thanks-AB.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, very good quality clothing at reasonable prices.
Thank you
Kevin

2 February 2022
FatFace - DORCHESTER 2 logo

Reply from FatFace - DORCHESTER 2

Good afternoon Kevin,

Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you are happy with the service and items you have received.

Have a lovely day!-CA

Rated 5 out of 5 stars

I always get great service from Fat…

I always get great service from Fat Face and great clothing of course!

28 January 2022
FatFace - DORCHESTER 2 logo

Reply from FatFace - DORCHESTER 2

Hi Jayne,

Thank you for leaving us your 5 star review.

I am so glad to hear that you are happy with the service you received and that you are enjoying your purchases!

Have a great day!

Thanks again, JH

Rated 5 out of 5 stars

A great dress

A great dress
I ordered long length but at 5’5 a bit long for me
Sadly no regular length in stock
So I returned the long dress to a store
Great service at the return store

30 November 2021
FatFace - DORCHESTER 2 logo

Reply from FatFace - DORCHESTER 2

Hi Kate,

Thank you for taking the time to leave us your review.

It’s great to hear that you loved the dress even though it wasn't perfect this time! I'm also glad that you are happy with the service you received in store and will ensure your feedback is passed on.

We hope you continue to enjoy your shopping experience with us.

Have a great day!

Thanks again, JH

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