Went into Fat Face in Northallerton, very helpful lady assisted in decision making etc. Not right size so decided to go away and think about purchase rather than order in shop. Ordered on line to col... See more
Company replied
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Ordered linen trousers in Navy online. When they arrived were covered in lint of some kind. returned to Northallerton store and was humiliated in front of the whole shop by staff shouting at me for... See more
Company replied
The staff were really pleasant and helpful only went for a look round but couldn’t resist treating myself Thank you Lovely store .
Company replied
Visited Northallerton store today and bought an Ivory Jumper. Extremely pleased with the quality of this product and with the very helpful member of staff who advised me on the correct fit and size t... See more
Company replied
Company details
- #272 of 589 best companies in Clothing Shop
- #160 of 273 best companies in Fashion accessories shop
- #114 of 250 best companies in Ladies' clothes shop
- #127 of 229 best companies in Men's clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
102/103 High Street, DL7 8PP, Northallerton, North Yorkshire, United Kingdom
- 01609 773970
4.7
Excellent
129 reviews
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The staff were really pleasant and…
The staff were really pleasant and helpful only went for a look round but couldn’t resist treating myself
Thank you
Lovely store .
25 September 2026
Reply from FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff very helpful ordered me an…
The staff very helpful ordered me an item they didn't have instore
9 September 2026
Reply from FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - NORTHALLERTON
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely gorgeous clothing
Absolutely gorgeous clothing, top notch.
Pay a little bit more, get quality !
5 September 2026
Reply from FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always lovely items
5 September 2026
Reply from FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely staff very helpful and very…
Lovely staff very helpful and very knowledgable regarding the jeans I was wanting to purchase
Many thanks 😀
24 August 2026
Reply from FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff were pleasant and professional…
Staff were pleasant and professional and quickly dealt with my query and tried to obtain another size of dress for me.
15 August 2026
Reply from FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality clothing
Great quality clothing, lots of choice, always have selection of sizes. Staff always# very helpful.
12 August 2026
Reply from FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Email communication
Email communication. Prompt delivery. Instore service kind of personal/small business feel to it. Great top.
11 August 2026
Reply from FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - NORTHALLERTON
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service as usual
23 July 2026
Reply from FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service
Excellent customer service. Would definitely recommend ⭐️⭐️⭐️⭐️⭐️
23 July 2026
Reply from FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited Northallerton store today and…
Visited Northallerton store today and bought an Ivory Jumper. Extremely pleased with the quality of this product and with the very helpful member of staff who advised me on the correct fit and size to buy. Very positive experience.
1 July 2026
Unprompted review
Reply from FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy ordering and delivery to the store…
Easy ordering and delivery to the store was as promised.
17 June 2026
Reply from FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service
Excellent customer service. I had bought items in the Internet and had no idea how to return an item. The staff at Northallerton dealt with the return in a friendly and professional manner. The refund was processed at the same time and I purchased the correct size at the store.
15 June 2026
Reply from FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service and fantastic product…
Excellent service and fantastic product range. Have used Fat Face for years, brilliant company
21 May 2026
Reply from FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Gorgeous trousers and wish you did them…
Gorgeous trousers and wish you did them in more colours.
24 May 2026
Reply from FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivery to the shop and returns very…
Delivery to the shop and returns very easy. Staff very pleasant.
20 May 2026
Reply from FatFace - NORTHALLERTON
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - NORTHALLERTON
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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