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FatFace - SALISBURY 2 Reviews 

154
•
TrustScore 5 out of 5

4.9

8/10 Old George Mall, SP1 2AF Salisbury, Wiltshire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Very loving staff and so friendly, nothing is a problem and very welcoming. The quality is always on the higher standard that’s why I love the shopping there. Always recommend to my friends.

Company replied

Rated 4 out of 5 stars

Ordering online was super simple for store collection. The only bit I was let down by was after 5 days I had no notification that it was in-store. I checked on the off chance that it was in and they s... See more

Company replied

Rated 4 out of 5 stars

Although my local shop in Salisbury was unable to help me because of my size, I was directed to their website where I was able to purchase larger shirts and longer for the taller man. Well done Fatfac... See more

Company replied

Rated 5 out of 5 stars

The FatFace in Salisbury has a brilliant team of people working in there. They are friendly, know their stock and go out of their way to help you pick out great outfits and pieces. Love going in there... See more

Company replied


Company details

  1. #272 of 589 best companies in Clothing Shop
  2. #160 of 273 best companies in Fashion accessories shop
  3. #114 of 250 best companies in Ladies' clothes shop
  4. #127 of 229 best companies in Men's clothes shop

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 8/10 Old George Mall, SP1 2AF, Salisbury, Wiltshire, United Kingdom

  • 01722 340163

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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4.9

All reviews

(154)

14,949 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very loving staff and so friendly

Very loving staff and so friendly, nothing is a problem and very welcoming. The quality is always on the higher standard that’s why I love the shopping there. Always recommend to my friends.

25 September 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

The FatFace in Salisbury has a…

The FatFace in Salisbury has a brilliant team of people working in there. They are friendly, know their stock and go out of their way to help you pick out great outfits and pieces. Love going in there.

5 September 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff, gave good advice. Lovely product.

17 September 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Ordered on line

Ordered on line, found the size I can never find in store, delivered to store, no charge no issues.
Rapid collection.

5 September 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Easy online ordering and instore…

Easy online ordering and instore shopping is also a great experience in the Salisbury store.

31 August 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great quality

Great quality

28 August 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent staff in both Romsey and…

Excellent staff in both Romsey and Salisbury stores.
Unfortunately had to return the item as it was on the small side.

22 August 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Buying Jeans in Salisbury

Friendly and helpful staff in the Salisbury store, good prices (in the sale even more so!) and the right balance between the number of different styles and the ability to find what you want. Experience suggests quality will not be an issue

21 August 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Quick and easy

Quick and easy - good quality bag x

23 August 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Nice manners and service

Nice manners and service

9 August 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great service

The staff in the Salisbury store are always so helpful and polite

31 July 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

I was served by a lovely staff member…

I was served by a lovely staff member called Rachel. She was friendly and knowledgable and had excellent customer service skills. I bought two tops but it was tricky choosing as there were so many lovely clothes to choose from. I would thoroughly recommend Salisbury Fatface.

20 June 2026
Unprompted review
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

New shorts

I ordered the shorts on line and they were delivered to my local fat face shop I was kept updated on delivery the shorts are ok and hopefully will be cooler to wear in the hot weather

11 June 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Friendly sales assistants and range of…

Friendly sales assistants and range of clothing

9 June 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Rapid service

Rapid service, easy to find the size I wanted and to try it on. Really good service.

6 June 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Refunds no problem

Dealt with no hassle

3 June 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

I was looking for a certain item

I was looking for a certain item. The store didn't have it but sales assistant showed me something else in the same range I tried it on and it fitted me perfectly

31 May 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

Helpful staff

Helpful staff, fun shop, lovely outfits.

31 May 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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