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FatFace - SALISBURY 2 Reviews 135

TrustScore 5 out of 5

4.9

8/10 Old George Mall, SP1 2AF Salisbury, Wiltshire, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Ordering online was super simple for store collection. The only bit I was let down by was after 5 days I had no notification that it was in-store. I checked on the off chance that it was in and they s... See more

Company replied

Rated 5 out of 5 stars

Benjamin was very helpful found me the perfect dress even ordered a petite length that I ended up changing back over for a regular length Salisbury Branch are fabulous and definitely go the extra mi... See more

Company replied

Rated 4 out of 5 stars

Although my local shop in Salisbury was unable to help me because of my size, I was directed to their website where I was able to purchase larger shirts and longer for the taller man. Well done Fatfac... See more

Company replied

Rated 5 out of 5 stars

Really friendly and helpful staff. I collected my jumper and also returned a top (too long) without any problems at all.

Company replied


Company details

  1. #280 of 620 best companies in Clothing Shop
  2. #168 of 286 best companies in Fashion accessories shop
  3. #130 of 242 best companies in Men's clothes shop
  4. #118 of 256 best companies in Ladies' clothes shop

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 8/10 Old George Mall, SP1 2AF, Salisbury, Wiltshire, United Kingdom

  • 01722 340163

4.9

Excellent

TrustScore 5 out of 5

135 reviews

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Rated 5 out of 5 stars
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Lovely shop Lovely clothing and very…

Lovely shop Lovely clothing and very lovely shop ladies. Very happy with them all

14 May 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Fatface in Salisbury 👏Really friendly and helpful staff

Really friendly and helpful staff. I collected my jumper and also returned a top (too long) without any problems at all.

13 May 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Always a great experience in Salisbury…

Always a great experience in Salisbury the staff are always happy to help and my return was done quickly and efficiently.

14 May 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

Nice and welcoming staff

Nice and welcoming staff
Good quality clothes. Love it
Good service

13 May 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

I had a great experience in the…

I had a great experience in the Salisbury store, the customer service was fantastic & the sale assistant ( didn’t catch his name ) was so helpful & cheerful. I would definitely shop in there again because of my experience in the store

10 May 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

Excellent service

We were looking for some new summer clothes, Melanie and Ben were very helpful in putting some outfits together for us. Will be back again soon, great team. Thank you 😊

10 May 2026
Unprompted review
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

Dog friendly and lovely helpful staff

Friendly and helpful staff - dog friendly- bargains in the sale

30 April 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

treat myself 😉

I ordered the two items on line I was kept updated regularly on my delivery which was to the shop

22 April 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Fabulous FatFace

The clothes are always set out in an attractive way. The staff are engaging, cheery and helpful.

25 April 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Staff at my local shop are always…

Staff at my local shop are always polite friendly and very helpful

And it feels a pleasure to shop

24 April 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Benjamin was very helpful found me the…

Benjamin was very helpful found me the perfect dress even ordered a petite length that I ended up changing back over for a regular length
Salisbury Branch are fabulous and definitely go the extra mile for customers

6 April 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Ben was absolutely amazing

Ben was absolutely amazing , his customers service was on par and so helpful, he really made you feel welcome and like shopping with a mate

4 April 2026
Unprompted review
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Love going into the Salisbury store

Love going into the Salisbury store as the staff are so friendly and helpful. Usually make a purchase whilst collecting an order!

5 February 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Always excellent service

Always excellent service. Great products, particularly if you can find something in the seasonal sales!

2 February 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Perfect customer service

Perfect customer service, kind, knowledgeable and professional

25 January 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent service by shop assistant

I have been served by this shop assistant before but I want to say what a delight she is, very helpful, friendly and knowledgeable - she makes it a joy to go into the shop

4 January 2026
FatFace - SALISBURY 2 logo

Reply from FatFace - SALISBURY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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